RingCentral subprocessor list
When operating as a data processor, RingCentral may use RingCentral’s affiliates or one or more of the following entities as subprocessors:
List updated: 01-23-26
RingEX
RingCentral Video Pro
RingCentral Contact Center
RingCentral Engage Voice
RingCentral Engage Digital
RingCX
RingCentral Unify Office
RingCentral Avaya Cloud Office
RingCentral Managed Services
RingCentral Events
RingCentral AI Conversation Expert
RingCentral Webinar
RingCentral AI Receptionist
RingCentral Agent Assist
RingCentral Affiliates
RingCentral Supervisor Assist
RingCentral AI Representative
RingCentral AI Quality Management
Name |
Purpose of Processing |
Location of Processing |
EEA/UK/Switzerland - Transfer mechanism (*) |
|---|---|---|---|
|
Acquire Asia Pacific Philippines, Inc.
No subprocessors |
Purpose of Processing
Customer Support Call Center
|
Location of Processing
Philippines
4th Floor Worldwide Corporate Center, Shaw Boulevard, Mandaluyong, Metro Manila Philippines 1552 |
EEA/UK/Switzerland - Transfer mechanism (*)
Standard Contractual Clauses
|
Purpose of Processing
Data Center Hosting
Intelligence development and/or features (including but not limited to productivity, conversational intelligence, sales intelligence) |
Location of Processing
Canada, Germany, United Kingdom, United States
Canada, Germany, United Kingdom, United States 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States |
EEA/UK/Switzerland - Transfer mechanism (*)Data Privacy Framework
Standard Contractual Clauses |
|
Purpose of Processing
Data Center Hosting
Intelligence development and/or features (including but not limited to productivity, conversational, sales intelligence) |
Location of Processing
Australia, Canada, Germany, United Kingdom,
United States
United States 410 Terry Ave N, Seattle, WA 98109, United States |
EEA/UK/Switzerland - Transfer mechanism (*)Data Privacy Framework
Standard Contractual Clauses |
|
Purpose of Processing
Integrates CRM platforms Bullhorn, Netsuite,
ServiceNow and Sugar CRM with RingCentral
Office.
Integrates CRM platforms Bullhorn, Netsuite, ServiceNow, Sugar CRM, Dynamics, and Zendesk with Engage Voice |
Location of ProcessingUnited States
2222 Rio Grande St, Suite 250, Austin TX 78705 |
EEA/UK/Switzerland - Transfer mechanism (*)
Standard Contractual Clauses
|
|
Purpose of Processing
Intelligence development and/or features (including but not limited to
productivity, conversational, sales intelligence)
|
Location of ProcessingUnited States
1 Microsoft Way Redmond, WA 98052 |
EEA/UK/Switzerland - Transfer mechanism (*)Data Privacy Framework
Standard Contractual Clauses |
|
|
Mutare, Inc.
Available upon request |
Purpose of Processing
Voicemail Transcription Service
|
Location of ProcessingUnited States
2325 Hicks Road, Rolling Meadows, IL 60008 |
EEA/UK/Switzerland - Transfer mechanism (*)
Standard Contractual Clauses
|
Purpose of Processing
Intelligence development and/or features (including but not limited to productivity, conversational, sales intelligence)
|
Location of ProcessingUnited States
United States, Ireland* 1960 Bryant Street, San Francisco, CA 94110, United States *Dependent upon customer setting |
EEA/UK/Switzerland - Transfer mechanism (*)
Standard Contractual Clauses
|
|
|
PubNub, Inc.
No subprocessors |
Purpose of Processing
Manages in-app message notifications
|
Location of ProcessingUnited States
50 San Francisco Street San Francisco, CA 94133 |
EEA/UK/Switzerland - Transfer mechanism (*)
Standard Contractual Clauses
|
Purpose of Processing
Integration between RingCentral PBX and
Microsoft Teams
|
Location of Processing
Worldwide
Aw House, 6-8 Stuart Street, Luton, Bedfordshire, LU1 2SJ, United Kingdom |
EEA/UK/Switzerland - Transfer mechanism (*)
Standard Contractual Clauses
|
|
Purpose of Processing
Product, Engineering, Operations, Marketing,
Support, Sales, Customer Success Management.
Company Headquarters
|
Location of ProcessingUnited States
1209 Orange Street Wilmington, DE 19801 |
EEA/UK/Switzerland - Transfer mechanism (*)Data Privacy Framework
Standard Contractual Clauses |
|
|
Foundever
No subprocessors |
Purpose of Processing
Customer Support Call Center and
Professional Services
|
Location of Processing
Bulgaria, Nicaragua, Costa Rica
53-55 Butts Road, Coventry, Warwickshire, CV1 3BH, United Kingdom |
EEA/UK/Switzerland - Transfer mechanism (*)
Not needed - transfers within the EU or to adequate countries
|
|
JettyCloud LLC
No subprocessors |
Purpose of Processing
Engineering, Development and Operations Support
|
Location of Processing
Georgia
Georgia, Tbilisi, Vake district, Nutsubidze slope, micro/district II, quarter IV, building N2, apartment N 76 |
EEA/UK/Switzerland - Transfer mechanism (*)
Not applicable - no transfer of EEA/UK/Swiss data
|
|
Sutherland Global Services Inc.
No subprocessors |
Purpose of Processing
Customer Support Call Center
|
Location of ProcessingMexico
Dr. Roberto J. Cant 2777 Col, Los Doctores, 64710 Monterrey, N.L., Mexico |
EEA/UK/Switzerland - Transfer mechanism (*)
Not applicable - no transfer of EEA/UK/Swiss data
|
Purpose of Processing
Speech-to-text transcription services
|
Location of ProcessingUnited States
548 Market St, Suite 25104 San Francisco, California 94104, United States |
EEA/UK/Switzerland - Transfer mechanism (*)Standard Contractual Clauses
|
RingCentral Strategic Alliance Program
(These subprocessors are in addition to the above, depending on customer s purchase)
Name |
Purpose of Processing |
Location of Processing |
EEA/UK/Switzerland - Transfer mechanism (*) |
|---|---|---|---|
Purpose of Processing
SMS productivity enhancement and analytics provider
|
Location
United States, Philippines, France
|
EEA/UK/Switzerland - Transfer mechanism (*)
Standard Contractual Clauses
|
|
|
SpinSci
No subprocessors |
Purpose of Processing
Integration of RingEX into SpinSci Patient Assist
|
Location of Processing
United States
|
EEA/UK/Switzerland - Transfer mechanism (*)
Standard Contractual Clauses
|
|
PureCaller ID
Available upon request |
Purpose of Processing
Outbound Communication Management
|
Location of Processing
United States
|
EEA/UK/Switzerland - Transfer mechanism (*)
Standard Contractual Clauses
|
|
Beetexting
Available upon request |
Purpose of Processing
SMS productivity enhancement and analytics provider
|
Location of Processing
United States
|
EEA/UK/Switzerland - Transfer mechanism (*)
Standard Contractual Clauses
|
|
Customer Dynamics
Available upon request |
Purpose of Processing
Outbound campaign and risk management
|
Location of Processing
United States
|
EEA/UK/Switzerland - Transfer mechanism (*)
Standard Contractual Clauses
|
|
Balto
Available upon request |
Purpose of Processing
Conversation intelligence features provider
|
Location
United States
|
EEA/UK/Switzerland - Transfer mechanism (*)
Standard Contractual Clauses
|
Purpose of Processing
Data analytics and archival
|
Location
United States
|
EEA/UK/Switzerland - Transfer mechanism (*)
Standard Contractual Clauses
|
|
|
Calabrio
Available upon request |
Purpose of Processing
Productivity enhancement and workflow management tool provider
|
Location
United States
|
EEA/UK/Switzerland - Transfer mechanism (*)
Standard Contractual Clauses
|
Name |
Purpose of Processing |
Location of Processing |
EEA/UK/Switzerland - Transfer mechanism (*) |
|---|---|---|---|
|
Acquire Asia Pacific Philippines, Inc.
No subprocessors |
Purpose of Processing
Customer Support Call Center
|
Location of Processing
Philippines
4th Floor Worldwide Corporate Center, Shaw Boulevard, Mandaluyong, Metro Manila Philippines 1552 |
EEA/UK/Switzerland - Transfer mechanism (*)
Standard Contractual Clauses
|
Purpose of Processing
Intelligence development and/or features (including but not limited to productivity, conversational, sales intelligence)
|
Location of Processing
United States
1 Microsoft Way Redmond, WA 98052,United States |
EEA/UK/Switzerland - Transfer mechanism (*)
Data Privacy Framework
Standard Contractual Clauses |
|
Purpose of Processing
Intelligence development and/or features (including but not limited to productivity, conversation, and sales intelligence)
|
Location of Processing
United States
1960 Bryant Street, San Francisco, CA 94110, United States |
EEA/UK/Switzerland - Transfer mechanism (*)
Standard Contractual Clauses
|
|
Purpose of Processing
Data Center Hosting
Intelligence development and/or features (including but not limited to productivity, conversational intelligence, sales intelligence) |
Location of Processing
Canada, Germany, United Kingdom, United States (**)
Canada, Germany, United Kingdom, United States (**) 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States (**) Dependent on Customer account location. |
EEA/UK/Switzerland - Transfer mechanism (*)
Data Privacy Framework
Standard Contractual Clauses |
|
Purpose of Processing
Data Center Hosting
Intelligence development and/or features (including but not limited to productivity, conversational intelligence, sales intelligence) |
Location of Processing
Australia, Canada, Germany, United Kingdom,
United States (**)
410 Terry Ave N, Seattle, WA 98109, United States (**) Dependent on Customer account location. |
EEA/UK/Switzerland - Transfer mechanism (*)
Data Privacy Framework
Standard Contractual Clauses |
|
Purpose of Processing
Speech-to-text transcription services
|
Location of Processing
United States
548 Market St, Suite 25104 San Francisco, California 94104, United States |
EEA/UK/Switzerland - Transfer mechanism (*)
Standard Contractual Clauses
|
|
Purpose of Processing
Integrates CRM platforms Bullhorn, Netsuite,
ServiceNow and Sugar CRM with RingCentral
Office.
Integrates CRM platforms Bullhorn, Netsuite, ServiceNow, Sugar CRM, Dynamics, and Zendesk with Engage Voice |
Location of ProcessingUnited States
2222 Rio Grande St, Suite 250, Austin TX 78705, United States |
EEA/UK/Switzerland - Transfer mechanism (*)
Standard Contractual Clauses
|
|
|
PubNub, Inc.
No subprocessors |
Purpose of Processing
Manages in-app message notifications
|
Location of ProcessingUnited States
50 San Francisco Street San Francisco, CA 94133, United States |
EEA/UK/Switzerland - Transfer mechanism (*)
Standard Contractual Clauses
|
Purpose of Processing
Integration between RingCentral PBX and
Microsoft Teams
|
Location of Processing
Worldwide
Aw House, 6-8 Stuart Street, Luton, Bedfordshire, LU1 2SJ, United Kingdom |
EEA/UK/Switzerland - Transfer mechanism (*)
Standard Contractual Clauses
|
|
Purpose of Processing
Product, Engineering, Operations, Marketing,
Support, Sales, Customer Success Management.
Company Headquarters
|
Location of ProcessingUnited States
1209 Orange Street Wilmington, DE 19801, United States |
EEA/UK/Switzerland - Transfer mechanism (*)
Data Privacy Framework
Standard Contractual Clauses |
|
|
Foundever
No subprocessors |
Purpose of Processing
Customer Support Call Center and
Professional Services
|
Location of Processing
Bulgaria, Nicaragua, Costa Rica
53-55 Butts Road, Coventry, Warwickshire, CV1 3BH, United Kingdom |
EEA/UK/Switzerland - Transfer mechanism (*)
Not needed - transfers within the EU or to adequate countries
|
|
JettyCloud LLC
No subprocessors |
Purpose of Processing
Customer Support Call Center and Professional Services
|
Location of ProcessingGeorgia
Georgia, Tbilisi, Vake district, Nutsubidze slope, micro/district II, quarter IV, building N2, apartment N 76 |
EEA/UK/Switzerland - Transfer mechanism (*)
Not applicable - no transfer of EEA/UK/Swiss data
|
Name |
Purpose of Processing |
Location of Processing |
EEA/UK/Switzerland - Transfer mechanism (*) |
|---|---|---|---|
|
Acquire Asia Pacific Philippines, Inc.
No subprocessors |
Purpose of Processing
Customer Support Call Center
|
Location of Processing
Philippines
4th Floor Worldwide Corporate Center, Shaw Boulevard, Mandaluyong, Metro Manila Philippines 1552 |
EEA/UK/Switzerland - Transfer mechanism (*)
Standard Contractual Clauses
|
Purpose of Processing
Product, Engineering, Operations, Marketing,
Support, Sales, Customer Success Management.
Company Headquarters
|
Location of ProcessingUnited States
1209 Orange Street Wilmington, DE 19801, United States |
EEA/UK/Switzerland - Transfer mechanism (*)
Data Privacy Framework
Standard Contractual Clauses |
|
|
Foundever
No subprocessors |
Purpose of Processing
Customer Support Call Center and
Professional Services
|
Location of Processing
Bulgaria
53-55 Butts Road, Coventry, Warwickshire, CV1 3BH, United Kingdom |
EEA/UK/Switzerland - Transfer mechanism (*)
Not needed - transfers within the EU or to adequate countries
|
|
Sutherland Global Services Inc.
No subprocessors |
Purpose of Processing
Customer Support Call Center
|
Location of ProcessingMexico
Dr. Roberto J. Cant 2777 Col, Los Doctores, 64710 Monterrey, N.L., Mexico |
EEA/UK/Switzerland - Transfer mechanism (*)
Not needed - transfers within the EU or to adequate countries
|
|
JettyCloud LLC
No subprocessors |
Purpose of Processing
Engineering, Development and Operations
Support
|
Location of Processing
Georgia
Georgia, Tbilisi, Vake district, Nutsubidze slope, micro/district II, quarter IV, building N2, apartment N 76 |
EEA/UK/Switzerland - Transfer mechanism (*)
Not applicable - no transfer of EEA/UK/Swiss data
|
Purpose of Processing
Video Hosting
|
Location of ProcessingUnited States
Zoom Video Communications, Inc. 55 Almaden Blvd San Jose, CA 95113, United States |
EEA/UK/Switzerland - Transfer mechanism (*)
Data Privacy Framework
Standard Contractual Clauses |
Name |
Purpose of Processing |
Location of Processing |
EEA/UK/Switzerland - Transfer mechanism (*) |
|---|---|---|---|
|
Acquire Asia Pacific Philippines, Inc.
No subprocessors |
Purpose of Processing
Customer Support Call Center
|
Location of Processing
Philippines
4th Floor Worldwide Corporate Center, Shaw Boulevard, Mandaluyong, Metro Manila Philippines 1552 |
EEA/UK/Switzerland - Transfer mechanism (*)
Standard Contractual Clauses
|
|
InContact, Inc.
Available upon request |
Purpose of Processing
Contact Center Provider
|
Location of ProcessingUnited States
75 West Towne Ridge Parkway, Tower # 1. 1st, 2nd, 3rd, 4th and 5th floors, Sandy, Utah, 84070, United States |
EEA/UK/Switzerland - Transfer mechanism (*)
Standard Contractual Clauses
|
Purpose of Processing
Product, Engineering, Operations, Marketing,
Support, Sales, Customer Success Management.
Company Headquarters
|
Location of ProcessingUnited States
1209 Orange Street Wilmington, DE 19801, United States |
EEA/UK/Switzerland - Transfer mechanism (*)
Data Privacy Framework
Standard Contractual Clauses |
|
|
Foundever
No subprocessors |
Purpose of Processing
Customer Support Call Center and
Professional Services
|
Location of Processing
Bulgaria
53-55 Butts Road, Coventry, Warwickshire, CV1 3BH, United Kingdom |
EEA/UK/Switzerland - Transfer mechanism (*)
Not needed - transfers within the EU or to adequate countries
|
|
Sutherland Global Services Inc.
No subprocessors |
Purpose of Processing
Customer Support Call Center
|
Location of ProcessingMexico
Dr. Roberto J. Cant 2777 Col, Los Doctores, 64710 Monterrey, N.L., Mexico |
EEA/UK/Switzerland - Transfer mechanism (*)
Not applicable - no transfer of EEA/UK/Swiss data
|
|
JettyCloud LLC
No subprocessors |
Purpose of Processing
Engineering, Development and Operations
Support
|
Location of Processing
Georgia
Georgia, Tbilisi, Vake district, Nutsubidze slope, micro/district II, quarter IV, building N2, apartment N 76 |
EEA/UK/Switzerland - Transfer mechanism (*)
Not applicable - no transfer of EEA/UK/Swiss data
|
RingCentral Strategic Alliance Program
*These subprocessors are in addition to the above, depending on customer s purchase
Name |
Purpose of Processing |
Location |
EEA/UK/Switzerland - Transfer mechanism (*) |
|---|---|---|---|
Purpose of Processing
SMS productivity enhancement and analytics provider
|
Location
United States, Philippines, France
|
EEA/UK/Switzerland - Transfer mechanism (*)
Standard Contractual Clauses
|
|
|
SpinSci
No subprocessors |
Purpose of Processing
Integrates electronic health record and provides workflow automation
|
Location of Processing
United States
|
EEA/UK/Switzerland - Transfer mechanism (*)
Standard Contractual Clauses
|
|
ThetaLake
Available upon request |
Purpose of Processing
Data analytics and archival
|
Location of Processing
United States
|
EEA/UK/Switzerland - Transfer mechanism (*)
Standard Contractual Clauses
|
Purpose of Processing
Conversation intelligence features and authentication provider
|
Location of Processing
United States, Canada, United Kingdom, Germany, Australia
|
EEA/UK/Switzerland - Transfer mechanism (*)
Standard Contractual Clauses
|
|
|
Omilia
No subprocessors |
Purpose of Processing
Conversation intelligence features and authentication provider
|
Location of Processing
United States or European Economic Area
|
EEA/UK/Switzerland - Transfer mechanism (*)
Standard Contractual Clauses
|
|
Balto
Available upon request |
Purpose of Processing
Conversation intelligence features provider
|
Location
United States
|
EEA/UK/Switzerland - Transfer mechanism (*)
Standard Contractual Clauses
|
Purpose of Processing
Data analytics and archival
|
Location
United States
|
EEA/UK/Switzerland - Transfer mechanism (*)
Standard Contractual Clauses
|
|
|
Calabrio
Available upon request |
Purpose of Processing
Productivity enhancement and workflow management tool provider
|
Location
United States
|
EEA/UK/Switzerland - Transfer mechanism (*)
Standard Contractual Clauses
|
Name |
Purpose of Processing |
Location of Processing |
EEA/UK/Switzerland - Transfer mechanism (*) |
|---|---|---|---|
|
Acquire Asia Pacific Philippines, Inc.
No subprocessors |
Purpose of Processing
Customer Support Call Center
|
Location of Processing
Philippines
4th Floor Worldwide Corporate Center, Shaw Boulevard, Mandaluyong, Metro Manila Philippines 1552 |
EEA/UK/Switzerland - Transfer mechanism (*)
Standard Contractual Clauses
|
Purpose of Processing
Conversational and language features
|
Location of Processing
Canada, Germany, United Kingdom,
United States
1600 Amphitheatre Parkway, Mountain View, CA
94043, United States
|
EEA/UK/Switzerland - Transfer mechanism (*)
Data Privacy Framework
Standard Contractual Clauses |
|
Purpose of Processing
Data Center Hosting
Text-to-speech |
Location of Processing
United Kingdom, Canada, Germany, United States (**)
United Kingdom, Canada, Germany, United States (**) 410 Terry Ave N, Seattle, WA 98109, United States (**) Dependent on Customer account location. |
EEA/UK/Switzerland - Transfer mechanism (*)
Standard Contractual Clauses, EU-U.S. Data Privacy Framework, UK Extension to
the EU-U.S. Data Privacy Framework
|
|
Purpose of Processing
Powers data analytics
|
Location of ProcessingUnited States
One Post Street, Suite 400, San Francisco CA
94104, United States
(**) Dependent on Customer account location. |
EEA/UK/Switzerland - Transfer mechanism (*)
Standard Contractual Clauses
|
|
Purpose of Processing
Product, Engineering, Operations, Marketing,
Support, Sales, Customer Success Management.
Company Headquarters
|
Location of ProcessingUnited States
1209 Orange Street Wilmington, DE 19801, United States |
EEA/UK/Switzerland - Transfer mechanism (*)
Data Privacy Framework
Standard Contractual Clauses |
|
|
JettyCloud LLC
No subprocessors |
Purpose of Processing
Engineering, Development and Operations
Support
|
Location of Processing
Georgia
Georgia, Tbilisi, Vake district, Nutsubidze slope, micro/district II, quarter IV, building N2, apartment N 76 |
EEA/UK/Switzerland - Transfer mechanism (*)
Not applicable - no transfer of EEA/UK/Swiss data
|
Name |
Purpose of Processing |
Location of Processing |
EEA/UK/Switzerland - Transfer mechanism (*) |
|---|---|---|---|
|
Acquire Asia Pacific Philippines, Inc.
No subprocessors |
Purpose of Processing
Customer Support Call Center
|
Location of Processing
Philippines
4th Floor Worldwide Corporate Center, Shaw Boulevard, Mandaluyong, Metro Manila Philippines 1552 |
EEA/UK/Switzerland - Transfer mechanism (*)
Standard Contractual Clauses
|
Purpose of Processing
Data Center Hosting
|
Location of Processing
United Kingdom, Canada, Germany, United States (**)
410 Terry Ave N, Seattle, WA 98109, United States (**) Dependent on Customer account location. |
EEA/UK/Switzerland - Transfer mechanism (*)
Data Privacy Framework
Standard Contractual Clauses |
|
|
Claranet Limited
No subprocessors |
Purpose of Processing
Data Center Hosting
|
Location of ProcessingFrance
110 High Holborn, London, WC1V 6JS, United
Kingdom
|
EEA/UK/Switzerland - Transfer mechanism (*)
Not needed - transfers within the EU or to adequate countries
|
Purpose of Processing
Powers data analytics
|
Location of ProcessingUnited States
One Post Street, Suite 400, San Francisco CA
94104, United States
|
EEA/UK/Switzerland - Transfer mechanism (*)
Standard Contractual Clauses
|
|
Purpose of Processing
Product, Engineering, Operations, Marketing,
Support, Sales, Customer Success Management.
Company Headquarters
|
Location of ProcessingUnited States
1209 Orange Street Wilmington, DE 19801, United States |
EEA/UK/Switzerland - Transfer mechanism (*)
Data Privacy Framework
Standard Contractual Clauses |
|
Purpose of Processing
Email delivery
|
Location of ProcessingUnited States
|
EEA/UK/Switzerland - Transfer mechanism (*)
Standard Contractual Clauses
|
|
|
JettyCloud LLC
No subprocessors |
Purpose of Processing
Engineering, Development and Operations
Support
|
Location of Processing
Georgia
Georgia, Tbilisi, Vake district, Nutsubidze slope, micro/district II, quarter IV, building N2, apartment N 76 |
EEA/UK/Switzerland - Transfer mechanism (*)
Not applicable - no transfer of EEA/UK/Swiss data
|
Name |
Purpose of Processing |
Location of Processing |
EEA/UK/Switzerland - Transfer mechanism (*) |
|---|---|---|---|
|
Acquire Asia Pacific Philippines, Inc.
No subprocessors |
Purpose of Processing
Customer Support Call Center
|
Location of Processing
Philippines
4th Floor Worldwide Corporate Center, Shaw Boulevard, Mandaluyong, Metro Manila Philippines 1552 |
EEA/UK/Switzerland - Transfer mechanism (*)
Standard Contractual Clauses
|
Purpose of Processing
Conversational and language features
|
Location of Processing
Canada, Germany, United Kingdom,
United States (**)
1600 Amphitheatre Parkway, Mountain View, CA 94043, United States (**) Dependent on Customer account location. |
EEA/UK/Switzerland - Transfer mechanism (*)
Data Privacy Framework
Standard Contractual Clauses |
|
Purpose of Processing
Data Center Hosting
Text-to-speech |
Location of Processing
United Kingdom, Canada, Germany, United States (**)
United Kingdom, Canada, Germany, United States (**) 410 Terry Ave N, Seattle, WA 98109, United States (**) Dependent on Customer account location. |
EEA/UK/Switzerland - Transfer mechanism (*)
Data Privacy Framework
Standard Contractual Clauses |
|
Purpose of Processing
Powers data analytics
|
Location of ProcessingUnited States
One Post Street, Suite 400, San Francisco CA
94104, United States
(**) Dependent on Customer account location. |
EEA/UK/Switzerland - Transfer mechanism (*)
Standard Contractual Clauses
|
|
Purpose of Processing
Product, Engineering, Operations, Marketing,
Support, Sales, Customer Success Management.
Company Headquarters
|
Location of ProcessingUnited States
1209 Orange Street Wilmington, DE 19801, United States |
EEA/UK/Switzerland - Transfer mechanism (*)
Data Privacy Framework
Standard Contractual Clauses |
|
Purpose of Processing
Intelligence development and/or features (including but not limited to productivity, conversational, sales intelligence)
|
Location of ProcessingUnited States
1 Microsoft Way Redmond, WA 98052, United States |
EEA/UK/Switzerland - Transfer mechanism (*)
Data Privacy Framework
Standard Contractual Clauses |
|
|
JettyCloud LLC
No subprocessors |
Purpose of Processing
Engineering, Development and Operations
Support
|
Location of Processing
Georgia
Georgia, Tbilisi, Vake district, Nutsubidze slope, micro/district II, quarter IV, building N2, apartment N 76 |
EEA/UK/Switzerland - Transfer mechanism (*)
Not applicable - no transfer of EEA/UK/Swiss data
|
Purpose of Processing
Intelligence development and/or features (including but not limited to productivity, conversation, and sales intelligence)
|
Location of Processing
United States
1960 Bryant Street, San Francisco, CA 94110, United States |
EEA/UK/Switzerland - Transfer mechanism (*)
Standard Contractual Clauses
|
|
Purpose of Processing
Speech-to-text transcription services
|
Location of ProcessingUnited States
548 Market St, Suite 25104 San Francisco, California 94104, United States |
EEA/UK/Switzerland - Transfer mechanism (*)
Standard Contractual Clauses
|
|
Purpose of Processing
Powers data analytics
|
Location of ProcessingUnited States
Alpine Road, 4113, Portola Valley, CA 94208 United States |
EEA/UK/Switzerland - Transfer mechanism (*)
Data Processing Framework
Standard Contractual Clauses |
RingCentral Strategic Alliance Program Third-Party Vendors
*These subprocessors are in addition to the above, depending on customer s purchase
Name |
Purpose of Processing |
Location |
EEA/UK/Switzerland - Transfer mechanism (*) |
|---|---|---|---|
Purpose of Processing
SMS productivity enhancement and analytics provider
|
Location
United States, Philippines, France
|
EEA/UK/Switzerland - Transfer mechanism (*)
Standard Contractual Clauses
|
|
|
SpinSci
No subprocessors |
Purpose of Processing
Integrates electronic health record into RingCX and provides automation of
patient access workflows
|
Location of Processing
United States
|
EEA/UK/Switzerland - Transfer mechanism (*)
Standard Contractual Clauses
|
|
PureCaller ID
Available upon request |
Purpose of Processing
Outbound Communication Management
|
Location of Processing
United States
|
EEA/UK/Switzerland - Transfer mechanism (*)
Standard Contractual Clauses
|
|
Beetexting
Available upon request |
Purpose of Processing
SMS productivity enhancement and analytics provider
|
Location of Processing
United States
|
EEA/UK/Switzerland - Transfer mechanism (*)
Standard Contractual Clauses
|
|
Customer Dynamics
Available upon request |
Purpose of Processing
Outbound campaign and risk management
|
Location of Processing
United States
|
EEA/UK/Switzerland - Transfer mechanism (*)
Standard Contractual Clauses
|
|
Balto
Available upon request |
Purpose of Processing
Conversation intelligence features provider
|
Location
United States
|
EEA/UK/Switzerland - Transfer mechanism (*)
Standard Contractual Clauses
|
Purpose of Processing
Data analytics and archival
|
Location
United States
|
EEA/UK/Switzerland - Transfer mechanism (*)
Standard Contractual Clauses
|
|
|
Calabrio
Available upon request |
Purpose of Processing
Productivity enhancement and workflow management tool provider
|
Location
United States
|
EEA/UK/Switzerland - Transfer mechanism (*)
Standard Contractual Clauses
|
Name |
Purpose of Processing |
Location of Processing |
EEA/UK/Switzerland - Transfer mechanism (*) |
|---|---|---|---|
Purpose of Processing
Conversational and language features
|
Location of Processing
Canada, Germany, United Kingdom,
United States
Canada, Germany, United Kingdom, United States 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States |
EEA/UK/Switzerland - Transfer mechanism (*)
Data Privacy Framework
Standard Contractual Clauses |
|
Purpose of Processing
Data Center Hosting
|
Location of Processing
Australia, Canada, Germany, United Kingdom,
United States
410 Terry Ave N, Seattle, WA 98109, United States |
EEA/UK/Switzerland - Transfer mechanism (*)
Data Privacy Framework
Standard Contractual Clauses |
|
Purpose of Processing
Integrates CRM platforms Bullhorn, Netsuite,
ServiceNow and Sugar CRM with RingCentral
Office.
Integrates CRM platforms Bullhorn, Netsuite, ServiceNow, Sugar CRM, Dynamics, and Zendesk with Engage Voice |
Location of ProcessingUnited States
2222 Rio Grande St, Suite 250, Austin TX 78705 |
EEA/UK/Switzerland - Transfer mechanism (*)
Standard Contractual Clauses
|
|
|
Mutare, Inc.
Available upon request |
Purpose of Processing
Voicemail Transcription Service
|
Location of ProcessingUnited States
2325 Hicks Road, Rolling Meadows, IL 60008 |
EEA/UK/Switzerland - Transfer mechanism (*)
Standard Contractual Clauses
|
|
PubNub, Inc.
No subprocessors |
Purpose of Processing
Manages in-app message notifications
|
Location of ProcessingUnited States
50 San Francisco Street San Francisco, CA 94133 |
EEA/UK/Switzerland - Transfer mechanism (*)
Standard Contractual Clauses
|
|
Foundever
No subprocessors |
Customer Support CallCenter and ProfessionalServices
Customer Support CallCenter and
ProfessionalServices
|
Location of Processing
Bulgaria
53-55 Butts Road, Coventry, Warwickshire, CV1 3BH |
EEA/UK/Switzerland - Transfer mechanism (*)
Not needed - transfers within the EU or to adequate countries
|
Purpose of Processing
Integration between RingCentral PBX and
Microsoft Teams
|
Location of Processing
Worldwide
Aw House, 6-8 Stuart Street, Luton, Bedfordshire, LU1 2SJ, United Kingdom |
EEA/UK/Switzerland - Transfer mechanism (*)
Standard Contractual Clauses
|
|
Purpose of Processing
Product, Engineering, Operations, Marketing,
Support, Sales, Customer Success Management.
Company Headquarters
|
Location of ProcessingUnited States
1209 Orange Street Wilmington, DE 19801 |
EEA/UK/Switzerland - Transfer mechanism (*)
Data Privacy Framework
Standard Contractual Clauses |
Name |
Purpose of Processing |
Location of Processing |
EEA/UK/Switzerland - Transfer mechanism (*) |
|---|---|---|---|
|
Acquire Asia Pacific Philippines, Inc.
No subprocessors |
Purpose of Processing
Customer Support Call Center
|
Location of Processing
Philippines
4th Floor Worldwide Corporate Center, Shaw Boulevard, Mandaluyong, Metro Manila Philippines 1552 |
EEA/UK/Switzerland - Transfer mechanism (*)
Standard Contractual Clauses
|
Purpose of Processing
Data Center Hosting,
Conversational and language features
|
Location of Processing
Canada, Germany, United Kingdom,
United States, (**)
Canada, Germany, United Kingdom, United States 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States (**) Dependent on Customer account location. |
EEA/UK/Switzerland - Transfer mechanism (*)
Data Privacy Framework
Standard Contractual Clauses |
|
Purpose of Processing
Data Center Hosting
|
Location of Processing
Australia, Canada, Germany, United Kingdom,
United States, (**)
410 Terry Ave N, Seattle, WA 98109, United States (**) Dependent on Customer account location. |
EEA/UK/Switzerland - Transfer mechanism (*)
Data Privacy Framework
Standard Contractual Clauses |
|
Purpose of Processing
Integrates CRM platforms Bullhorn, Netsuite,
ServiceNow and Sugar CRM with RingCentral
Office.
Integrates CRM platforms Bullhorn, Netsuite, ServiceNow, Sugar CRM, Dynamics, and Zendesk with Engage Voice |
Location of ProcessingUnited States
2222 Rio Grande St, Suite 250, Austin TX 78705, United States |
EEA/UK/Switzerland - Transfer mechanism (*)
Standard Contractual Clauses
|
|
Purpose of Processing
Intelligence development and/or features (including but not limited to
productivity, conversational, sales intelligence)
|
Location of ProcessingUnited States
1 Microsoft Way Redmond, WA 98052, United States
|
EEA/UK/Switzerland - Transfer mechanism (*)
Data Privacy Framework
Standard Contractual Clauses |
|
|
Mutare, Inc.
Available upon request |
Purpose of Processing
Voicemail Transcription Service
|
Location of ProcessingUnited States
2325 Hicks Road, Rolling Meadows, IL 60008 |
EEA/UK/Switzerland - Transfer mechanism (*)
Standard Contractual Clauses
|
|
PubNub, Inc.
No subprocessors |
Purpose of Processing
Manages in-app message notifications
|
Location of ProcessingUnited States
50 San Francisco Street San Francisco, CA 94133, United States |
EEA/UK/Switzerland - Transfer mechanism (*)
Standard Contractual Clauses
|
Purpose of Processing
Integration between RingCentral PBX and
Microsoft Teams
|
Location of Processing
Worldwide
Aw House, 6-8 Stuart Street, Luton, Bedfordshire, LU1 2SJ, United Kingdom |
EEA/UK/Switzerland - Transfer mechanism (*)
Standard Contractual Clauses
|
|
Purpose of Processing
Product, Engineering, Operations, Marketing,
Support, Sales, Customer Success Management.
Company Headquarters
|
Location of ProcessingUnited States
1209 Orange Street Wilmington, DE 19801, United States |
EEA/UK/Switzerland - Transfer mechanism (*)
Data Privacy Framework
Standard Contractual Clauses |
|
|
JettyCloud LLC
No subprocessors |
Purpose of Processing
Engineering, Development and Operations
Support
|
Location of Processing
Georgia
Georgia, Tbilisi, Vake district, Nutsubidze slope, micro/district II, quarter IV, building N2, apartment N 76 |
EEA/UK/Switzerland - Transfer mechanism (*)
Data Privacy Framework
Standard Contractual Clauses |
Name |
Purpose of Processing |
Location of Processing |
EEA/UK/Switzerland - Transfer mechanism (*) |
|---|---|---|---|
|
Neoditel
|
Purpose of Processing
Professional Services
|
Location of ProcessingFrance
400 Roumanille Avenue
Building 6 06410 Biot - Sophia Antipolis, France |
EEA/UK/Switzerland - Transfer mechanism (*)
Standard Contractual Clauses
|
Name |
Purpose of Processing |
Location of Processing |
EEA/UK/Switzerland - Transfer mechanism (*) |
|---|---|---|---|
Purpose of Processing
Application Hosting and Data Storage Static
/ Image Asset Storage
|
Location of Processing
United States and Ireland
Amazon 21155 Smith Switch Road, Ashburn, VA, United States Amazon Greenhills Road, Tymon North, Dublin, Ireland |
EEA/UK/Switzerland - Transfer mechanism (*)
Data Privacy Framework
Standard Contractual Clauses |
|
Purpose of Processing
Content Delivery and Traffic Filtering
|
Location of ProcessingUnited States/Global
Cloudflare, Inc. 101 Townsend Street San Francisco, CA 94107 United States |
EEA/UK/Switzerland - Transfer mechanism (*)
Standard Contractual Clauses
|
|
Purpose of Processing
Productivity intelligence development and/or features
|
Location of ProcessingUnited States, Netherlands
1 Microsoft Way Redmond, WA 98052, United States |
EEA/UK/Switzerland - Transfer mechanism (*)
Data Privacy Framework
Standard Contractual Clauses |
|
Purpose of Processing
A/V Ingestion, Transcoding & Distribution
|
Location of ProcessingUnited States
Mux, Inc. 50 Beale Street, Floor 9, San Francisco, CA, 94105, United States |
EEA/UK/Switzerland - Transfer mechanism (*)
Standard Contractual Clauses
|
|
Purpose of Processing
Websockets as a service real time in Event Messaging
|
Location of ProcessingUnited States
MessageBird UK Limited 6 New St Sq, New Fetter Ln, London, Greater London, EC4A 3AQ, United Kingdom |
EEA/UK/Switzerland - Transfer mechanism (*)
Standard Contractual Clauses
|
|
Purpose of Processing
Data Storage
|
Location of Processing
Ireland
700 E El Camino Real Suite 250 Mountain View, CA 94041, United States |
EEA/UK/Switzerland - Transfer mechanism (*)
Standard Contractual Clauses
|
|
Purpose of Processing
Engineering, Development and Operations Support
|
Location of ProcessingAmsterdam, Italy, Portugal
|
EEA/UK/Switzerland - Transfer mechanism (*)
Standard Contractual Clauses
|
|
Purpose of Processing
Email Messaging
|
Location of ProcessingUnited States
Twilio, Inc. 375 Beale Street Suite 300 San Francisco, CA 94105 United States |
EEA/UK/Switzerland - Transfer mechanism (*)
Data Privacy Framework
Twilio BCR, Standard Contractual Clauses |
|
Purpose of Processing
In-Event Chat
|
Location of ProcessingUnited States, The Netherlands, Ireland
1215 Spruce St Boulder, Colorado 80302 United States Kleine-Gartmanplantsoen 21-6 1017 RP Amsterdam, The Netherlands |
EEA/UK/Switzerland - Transfer mechanism (*)
Data Privacy Framework
|
|
|
Imgix, Inc.
Available upon request
|
Purpose of Processing
Provision of CDN and image transformation services
|
Location of ProcessingUnited States
|
EEA/UK/Switzerland - Transfer mechanism (*)
Standard Contractual Clauses
|
Purpose of Processing
Data application integration
|
Location of ProcessingUnited States, UK, EU, Australia
|
EEA/UK/Switzerland - Transfer mechanism (*)
Standard Contractual Clauses
|
Name |
Purpose of Processing |
Location of Processing |
EEA/UK/Switzerland - Transfer mechanism (*) |
|---|---|---|---|
Purpose of Processing
Intelligence development and/or features (including but not limited to productivity, conversational intelligence, sales intelligence)
|
Location of Processing
Canada, Germany, United Kingdom,
United States (**)
1600 Amphitheatre Parkway, Mountain View, CA
94043, United States
(**) Dependent on Customer account location. |
EEA/UK/Switzerland - Transfer mechanism (*)
Data Privacy Framework
Standard Contractual Clauses |
|
Purpose of Processing
Intelligence development and/or features (including but not limited to
productivity, conversational, sales intelligence)
|
Location of ProcessingUnited States
1 Microsoft Way Redmond, WA 98052, United States
|
EEA/UK/Switzerland - Transfer mechanism (*)
Data Privacy Framework
Standard Contractual Clauses |
|
Purpose of Processing
Intelligence development and/or features (including but not limited to productivity, conversational intelligence, sales intelligence)
|
Location of ProcessingAustralia, Canada, Germany, United Kingdom,
United States
410 Terry Ave N,
Seattle, WA 98109, United States
|
EEA/UK/Switzerland - Transfer mechanism (*)
Data Privacy Framework
Standard Contractual Clauses |
|
Purpose of Processing
Powers data analytics
|
Location of ProcessingUnited States
Alpine Road, 4113, Portola Valley, CA 94208 United States |
EEA/UK/Switzerland - Transfer mechanism (*)
Data Processing Framework
Standard Contractual Clauses |
*In addition, please see RingEX subprocessors for RingSense for Sales and RingSense for Phone and see RingCX subprocessors for RingSense for RingCX
Name |
Purpose of Processing |
Location of Processing |
EEA/UK/Switzerland - Transfer mechanism (*) |
|---|---|---|---|
Purpose of Processing
Content Delivery and Traffic Filtering
|
Location of Processing
United States / Global
Cloudflare, Inc. 101 Townsend Street San Francisco, CA 94107 United States
|
EEA/UK/Switzerland - Transfer mechanism (*)
Standard Contractual Clauses
|
In addition, please see the list of subprocessors for RingEX.
Name |
Purpose of Processing |
Location of Processing |
EEA/UK/Switzerland - Transfer mechanism (*) |
|---|---|---|---|
|
Intelligence development and/or features (including but not limited to productivity, conversational, sales intelligence)
|
United States
1 Microsoft Way, Redmond, WA 98052, United States |
Data Processing Framework
Standard Contractual Clauses |
|
|
Intelligence development and/or features (including but not limited to productivity, conversational, sales intelligence)
|
United States
1960 Bryant Street, San Francisco, CA 94110, United States |
Standard Contractual Clauses
|
|
|
Data Center Hosting
Intelligence development and/or features (including but not limited to productivity, conversational intelligence, sales intelligence) |
Canada, Germany, United Kingdom, United States
1600 Amphitheatre Parkway, Mountain View, CA 94043, United States |
Data Processing Framework
Standard Contractual Clauses |
|
|
Intelligence development and/or features (including but not limited to productivity, conversational intelligence, sales intelligence)
|
Australia, Canada, Germany, United Kingdom, United States
410 Terry Ave N, Seattle, WA 98109, United States |
Data Processing Framework
Standard Contractual Clauses |
|
|
Powers data analytics
|
United States
Alpine Road, 4113, Portola Valley, CA 94208, United States |
Data Processing Framework
Standard Contractual Clauses |
|
|
Eleven Labs
|
Text-to-speech
|
United States
169 Madison Ave, Suite 2484, New York, NY 10016
|
Standard Contractual Clauses
|
Please see the RingEX subprocessor list for additional subprocessors.
Name |
Purpose of Processing |
Location of Processing |
EEA/UK/Switzerland - Transfer mechanism (*) |
|---|---|---|---|
|
Google, LLC.
|
Purpose of Processing
Intelligence development and/or features (including but not limited to productivity, conversational, sales intelligence)
|
Location of Processing
Canada, Germany, United Kingdom, United States (**)
1600 Amphitheatre Parkway, Mountain View, CA 94043, United States
(**) Dependent on Customer account location. |
EEA/UK/Switzerland - Transfer mechanism (*)
Data Privacy Framework
Standard Contractual Clauses
|
Please see the RingCX subprocessor list for additional subprocessors.
Name |
Purpose of Processing |
Location of Processing |
|---|---|---|
|
RingCentral France S.A.S
|
Purpose of Processing
Service delivery
Technical operations Support services, including production troubleshooting |
Location of ProcessingFrance
Le Belvédère
– 1-7 Cours Valmy – 92800
Puteaux, France
|
|
RingCentral UK LTD
|
Purpose of Processing
Service delivery
Technical operations Support services, including production troubleshooting |
Location of ProcessingUnited Kingdom
Level 3, 5 Aldermanbury Square,
Barbican, London EC2V 7HR,
United Kingdom
|
|
RingCentral Bulgaria EOOD
|
Purpose of Processing
Service delivery
Technical operations Support services, including production troubleshooting |
Location of ProcessingBulgaria
86 Tsarigradsko Shose Blvd., floors 5 and 6,
Sofia, Stolichna, 1784, Bulgaria
|
|
RingCentral Germany GmbH
|
Purpose of Processing
Service delivery
Technical operations Support services, including production troubleshooting |
Location of ProcessingGermany
Hamburg Business Center Poststraße 33,
20354 Hamburg, Germany
|
|
RingCentral Espana, S.L.
|
Purpose of Processing
Service delivery
Technical operations Support services, including production troubleshooting |
Location of ProcessingSpain
C/ Músico Ginés, 1, Bajo, 46.022,
Valencia, Spain
|
|
RingCentral Ireland Limited
|
Purpose of Processing
Service delivery
Technical operations Support services, including production troubleshooting |
Location of ProcessingIreland
19 Baggot Street Lower, Dublin 2,
D02 X658, Ireland
|
|
RingCentral Israel Ltd.
|
Purpose of Processing
Service delivery
Technical operations Support services, including production troubleshooting |
Location of ProcessingIsrael
Barnea Jaffa Lande & Co.
58 HaRakevet St. Tel Aviv 6777016, Israel |
|
RingCentral Innovation (India) Private Limited
|
Purpose of Processing
Service delivery
Technical operations Support services, including production troubleshooting |
Location of ProcessingIndia
Office No. 01-101, WeWork
Prestige Central, Ground Floor,
Prestige Central, 36, Infantry Rd,
Tasker Town, Shivaji Nagar,
Bengaluru, Karnataka - 560001, India
|
|
RingCentral Canada Inc.
|
Purpose of Processing
Service delivery
Technical operations Support services, including production troubleshooting |
Location of ProcessingCanada
160 Elgin Street Suite 2600
Ottawa ON K1P 1C3, Canada
|
|
RingCentral Philippines, Inc.
|
Purpose of Processing
Service delivery
Technical operations Support services, including production troubleshooting |
Location of ProcessingPhilippines
#7B, Level 11, Tower 1, The Enterprise Center,
6766 Ayala Avenue, Brgy San Lorenzo,
Makati City 1226, The Philippines
|
|
RingCentral Australia Pty Ltd
|
Purpose of Processing
Service delivery
Technical operations Support services, including production troubleshooting |
Location of ProcessingAustralia
Level 12, 680 George Street
Sydney NSW 2000, Australia
|
Name |
Purpose of Processing |
Location of Processing |
EEA/UK/Switzerland - Transfer mechanism (*) |
|---|---|---|---|
|
Intelligence development and/or features (including but not limited to productivity, conversational, sales intelligence)
|
United States
1 Microsoft Way, Redmond, WA 98052 |
Data Privacy Framework
Standard Contractual Clauses |
|
|
Intelligence development and/or features (including but not limited to productivity, conversational, sales intelligence)
|
United States
1960 Bryant Street, San Francisco, CA 94110, United States |
Standard Contractual Clauses
|
|
|
Google, LLC. (Google Cloud Platform)
|
Speech-To-Text
|
Canada, Germany, United Kingdom, United States (**)
1600 Amphitheatre Parkway, Mountain View, CA 94043, United States (**) Dependent on Customer account location. |
Data Privacy Framework
Standard Contractual Clauses |
|
Amazon Web Services, Inc.
|
Data Center Hosting
|
United Kingdom, Canada, Germany, United States (**)
410 Terry Ave N, Seattle, WA 98109, United States (**) Dependent on Customer account location. |
Data Privacy Framework
Standard Contractual Clauses |
Please see the RingCX subprocessor list for additional subprocessors.
Name |
Purpose of Processing |
Location of Processing |
EEA/UK/Switzerland - Transfer mechanism (*) |
|---|---|---|---|
|
Acquire Asia Pacific Philippines, Inc.
No subprocessors
|
Customer Support Call Center
|
Philippines
4th Floor Worldwide Corporate Center, Shaw Boulevard, Mandaluyong, Metro Manila Philippines 1552 |
Standard Contractual Clauses
|
|
Data Center Hosting
Intelligence development and/or features (including but not limited to productivity, conversational intelligence, sales intelligence) |
Australia, Canada, Germany, United Kingdom, United States
410 Terry Ave N, Seattle, WA 98109, United States |
Data Processing Framework
Standard Contractual Clauses |
|
|
Data Center Hosting
Intelligence development and/or features (including but not limited to productivity, conversational intelligence, sales intelligence) |
Canada, Germany, United Kingdom, United States
Canada, Germany, United Kingdom, United States 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States |
Data Privacy Framework
Standard Contractual Clauses |
|
|
Intelligence development and/or features (including but not limited to productivity, conversational intelligence, sales intelligence)
|
United States
2317 Broadway, Suite 200, Redwood City, CA 94063, United States |
Standard Contractual Clauses
|
|
|
Intelligence development and/or features (including but not limited to productivity, conversational, sales intelligence)
|
United States
United States, Ireland* 1960 Bryant Street, San Francisco, CA 94110, United States *Dependent upon customer setting |
Standard Contractual Clauses
|
|
|
Intelligence development and/or features (including but not limited to productivity, conversational, sales intelligence)
|
United States
1 Microsoft Way Redmond, WA 98052 |
Data Privacy Framework
Standard Contractual Clauses |
|
|
Intelligence development and/or features (including but not limited to productivity, conversational intelligence, sales intelligence)
|
United States
311 California St, 320 Suite San Francisco, CA, 94104, United States |
Standard Contractual Clauses
|
|
|
Text-to-speech
|
United States
169 Madison Ave, Suite 2484, New York, NY 10016 |
Standard Contractual Clauses
|
|
|
Speech-to-text transcription services
|
United States
548 Market St, Suite 25104 San Francisco, CA 94104, United States |
Standard Contractual Clauses
|
|
|
Search engine API
|
United States
430 Shotwell St, San Francisco, CA 94110, United States |
Standard Contractual Clauses
|
|
|
Redox
Available upon request |
Provides API integration to electronic health records
|
United States
25 West Main Street, Suite 500, Madison, WI 53703, United States |
Not Applicable (No data transfer of EEA/UK/Swiss data)
|
Please see the RingCX subprocessor list for additional subprocessors.
Name |
Purpose of Processing |
Location of Processing |
EEA/UK/Switzerland - Transfer mechanism (*) |
|---|---|---|---|
Purpose of Processing
Intelligence development and/or features (including but not limited to productivity, conversational intelligence, sales intelligence)
|
Location of Processing
Canada, Germany, United Kingdom,
United States (**)
1600 Amphitheatre Parkway, Mountain View, CA
94043, United States
(**) Dependent on Customer account location. |
EEA/UK/Switzerland - Transfer mechanism (*)
Data Privacy Framework
Standard Contractual Clauses |
|
Purpose of Processing
Intelligence development and/or features (including but not limited to
productivity, conversational, sales intelligence)
|
Location of ProcessingUnited States
1 Microsoft Way Redmond, WA 98052, United States
|
EEA/UK/Switzerland - Transfer mechanism (*)
Data Privacy Framework
Standard Contractual Clauses |
|
Purpose of Processing
Intelligence development and/or features (including but not limited to productivity, conversational intelligence, sales intelligence)
|
Location of ProcessingAustralia, Canada, Germany, United Kingdom,
United States
410 Terry Ave N,
Seattle, WA 98109, United States
|
EEA/UK/Switzerland - Transfer mechanism (*)
Data Privacy Framework
Standard Contractual Clauses |
|
Purpose of Processing
Powers data analytics
|
Location of ProcessingUnited States
Alpine Road, 4113, Portola Valley, CA 94208 United States |
EEA/UK/Switzerland - Transfer mechanism (*)
Data Processing Framework
Standard Contractual Clauses |
*In addition, please see RingEX subprocessors for RingSense for Sales and RingSense for Phone and see RingCX subprocessors for RingSense for RingCX
For more information on the transfer of personal data from the EEA/UK/Switzerland regions, please see the RingCentral Personal Data Transfer Risk Assessment FAQ
Recent Changes:
Date |
Change |
Comments |
|---|---|---|
|
March 18, 2026
|
Addition of AI Quality Management
|
Applies RingCentral AI Quality Management
|
|
March 16, 2026
|
Addition of AI Representative (AIR Pro)
|
Applies RingCentral AI Representative (AIR Pro)
|
|
January 31, 2026
|
Addition of RingCentral Supervisor Assist
|
Applies to RingCentral Supervisor Assist
|
|
January 31, 2026
|
Encompasses existing subprocessors previously included by reference
|
Applies RingCentral AI Receptionist (standalone)
|
|
December 10, 2025
|
Addition of ClickHouse
|
Applies to RingCX and AI Conversation Expert (ACE; formerly RingSense)
|
|
December 10, 2025
|
Addition of RingCentral Affiliates
|
Applies to RingCentral Affiliates
|
|
December 2, 2025
|
Updated purpose of processing for Elevenlabs, Twilio Sendgrid and Pusher
|
Applies to Personal AI Assistant and Events
|
|
October 22, 2025
|
Addition of Neoditel, updates to Events purposes of processing, addition of Beetexting, Customer Dynamics, and PureCaller ID
|
Applies to RingCentral Managed Services, Events, and Strategic Alliance Program
|
|
August 1, 2025
|
Change of purpose of processing for Google, LLC. and added Amazon Web Services, Inc.
|
Applies to RingSense
|
|
August 1, 2025
|
Addition of Deepgram, Microsoft, and Open AI, LLC. Updated purpose of processing for Amazon Web Services, Inc., and Google, LLC.
|
Applies to RingCentral Video Pro
|
|
July 10, 2025
|
Addition of Deepgram
|
Applies to RingEX and RingCX
|
|
July 2, 2025
|
Addition of Imgix, Inc. and Tray.ai, Inc.
|
Applies to RingCentral Events
|
|
June 17, 2025
|
Addition of product Agent Assist
|
Applies to RingCX
|
|
March 27, 2025
|
Change of purpose of processing for Google, LLC.
|
Applies to RingEX
|
|
February 20, 2025
|
Addition of product AI Receptionist
|
Applies to RingEX
|
|
December 16, 2024
|
Addition of Stream.io Inc
|
Applies to RingCentral Events
|
|
December 9, 2024
|
Addition of OpenAI LLC
|
Applies to RingCX for certain customers
|
|
November 8, 2024
|
Addition of OpenAI LLC
Addition of Intelligence development and/or features for Amazon Web Services |
Applies to RingSense for RingEX
|
|
July 25, 2024
|
Addition of RingCentral Webinar
Clarification of data transfer mechanisms |
Applies to RingCentral Webinar
RingCentral Events, RingSense, RingCentral Meetings, RingCentral Avaya Cloud Office, RingCentral Unify Office, RingCentral Video Pro |
|
June 27, 2024
|
Various updates to the EEA/UK/Switzerland EEA/UK/Switzerland - Transfer mechanism (*)
column
|
Applies to RingEX and RingCentral Strategic Alliance Program
|
|
June 4, 2024
|
Removal of Datadog and Intercom
|
Applies to RingCentral Events
|
|
June 4, 2024
|
Addition of Balto, RSI, and Calabrio. Addition of locations of processing for Foundever
(Nicaragua,Costa Rica) for RingEX only.
|
Applies to RingEX, RingCX, and Contact Center
|
|
April 17, 2024
|
Removal of Diseno Global
|
Applies to RingEX, RingCentral Video Pro, RingCentral Meetings, RingCentral Contact
Center, RingCentral Engage Voice, RingCentral Engage Digital, RingCX, RingCentral Unify
Office, RingCentral Avaya Cloud Office, and RingCentral Rainbow Office
|
|
February 23, 2024
|
Addition of Safeguard (RingCentral Events) and Microsoft Azure (RingEX)
|
Applies to RingCentral Events and RingEX
|
|
February 23, 2024
|
Modified purpose of processing for Microsoft Azure (RingSense) and Google (RingEX)
|
Applies to RingSense and RingEX
|
|
February 23, 2024
|
Addition of Strategic Alliance Program partners
|
Applies to RingEX
|
|
January 15, 2024
|
Removal of Chargebee, Vonage, and Heroku
|
Applies to RingCentral Events
|
|
December 18, 2023
|
Addition of Amazon Web Services for text-to-speech and addition of processing locations
for data center hosting, removal of PostMark and Callinize/Tenfold
|
Applies to RingCentral Engage Voice and RingCX
|
|
December 15, 2023
|
Addition of Microsoft for Productivity intelligence development and/or features
|
Applies to RingCentral Events
|
|
November 30, 2023
|
Addition of Speech to text functionality for Google, LLC.
|
Applies to RingEX, Video Pro, Engage Voice, RingCX, Unify Office, Avaya Cloud Office,
Rainbow Office
|
|
November 16, 2023
|
Removal of Claranet
|
Applies to RingCX
|
|
October 26, 2023
|
Addition of Microsoft
|
Applies to RingCX
|
|
September 25, 2023
|
Creation of RingCX using existing subprocessors
from Engage Digital and Engage Voice
|
Applies to RingCX formerly known as Engage Digital
and Engage Voice.
|
|
August 29, 2023
|
Addition of product RingSense
|
Applies to RingSense
|
|
August 11, 2023
|
Removal of Alchemer and Google, LLC. Updated
purpose of processing and name of Wildbit Inc to
PostMark
|
Applies to Engage Digital
|
|
August 2, 2023
|
Addition of products RingCentral Session and
RingCentral Events
|
Applies to RingCentral Events, Session
|
|
July 14, 2023
|
Addition of Frontline Services II, Inc.
|
Applies to RingCentral Managed Services purchased
after July 14, 2023
|
|
July 5, 2023
|
Updated name of Sitel Operating Corporation
Limited to Foundever
|
Applies to RingEX, Video Pro, Meetings,
Contact Center, and Unify Office.
|
|
May 31, 2023
|
Removal of Data Corporation OU
|
Applies to all products.
|
|
May 31, 2023
|
Addition of Black Box Corporation (AGC Networks,
Inc.)
|
Applies to RingCentral Managed Services purchased
after May 31, 2023
|
|
October 28, 2022
|
Addition of Sitel Operating Corporation Limited to
Unify Office.
|
Applies to RingCentral Unify Office.
|
|
October 28, 2022
|
Removal of Acquire Asia Pacific Philippines, Inc.
from Unify Office.
|
Applies to RingCentral Unify Office.
|
|
September 30, 2022
|
Removal of JettyCloud LLC from Unify Office
Subprocessors.
|
Removal only applies to RingCentral Unify Office.
|
|
September 30, 2022
|
Removal of ABSoft.
|
Applies to all products.
|
|
July 5, 2022
|
Updated PubNub, Inc. physical address
|
Applies to all products.
|
|
June 30, 2022
|
Removal of Nordigy, Ltd.
|
Applies to all products.
|
|
June 8, 2022
|
Addition of Diseno Global
|
Applies to all products.
|
|
May 25, 2022
|
Addition of addresses to location column
|
Applies to all products.
|
|
March 30, 2022
|
Addition of Data Corporation OU and JettyCloud
LLC.
|
Applies to all products.
|