RingCentral subprocessor list

When operating as a data processor, RingCentral may use RingCentral’s affiliates or one or more of the following entities as subprocessors:

List updated: 01-23-26

Subprocessor	Purpose of Processing	Location of Processing	EEA/UK/Switzerland - Transfer mechanism	RingCentral Products and Services
Acquire Asia Pacific Philippines, Inc. No subprocessors	Purpose of Processing Customer Support Call Center	Location of Processing Philippines 4th Floor Worldwide Corporate Center, Shaw Boulevard, Mandaluyong, Metro Manila Philippines 1552	EEA/UK/Switzerland - Transfer mechanism Standard Contractual Clauses	RingCentral Products and Services RingEX RingCX RingCentral Video Pro RingCentral Contact Center RingCentral Engage Voice RingCentral Engage Digital RingCentral Avaya Cloud Office RingCentral AI Representative (AIR Pro)
Amazon Web Services, Inc. Subprocessor List >	Purpose of Processing Data Center Hosting	Location of Processing Australia, United Kingdom, Canada, India, Singapore, Germany, United States () 410 Terry Ave N, Seattle, WA 98109, United States () Dependent on Customer account location.	EEA/UK/Switzerland - Transfer mechanism Data Privacy Framework Standard Contractual Clauses	RingCentral Products and Services RingCentral Video Pro RingCentral Engage Voice RingCentral Engage Digital RingCX (plus add on services) RingCentral Unify Office RingCentral Avaya Cloud Office RingCentral Events RingCentral AI Supervisor Assist RingCentral AI Representative (AIR Pro) RingCentral AI Workforce Management (AI WFM)
Amazon Web Services, Inc. Subprocessor List >	Purpose of Processing Intelligence development and/or features (including but not limited to productivity, conversational intelligence, sales intelligence)	Location of Processing Australia, Canada, Germany, United Kingdom, United States () 410 Terry Ave N, Seattle, WA 98109, United States () Dependent on Customer account location.	EEA/UK/Switzerland - Transfer mechanism Data Processing Framework Standard Contractual Clauses	RingCentral Products and Services RingEX RingCentral Video Pro RingCentral AI Conversation Expert RingCentral AI Receptionist RingCentral AI Representative (AIR Pro) RingCentral AI Quality Management
Cartesia Subprocessor List Provided Upon Request	Purpose of Processing Text-to-speech	Location of Processing United States 1766 18th Street, San Francisco, CA 94107, United States	EEA/UK/Switzerland - Transfer mechanism Standard Contractual Clauses	RingCentral Products and Services RingCentral AI Receptionist RingCentral AI Representative (AIR Pro)
Claranet Limited No subprocessors	Purpose of Processing Data Center Hosting	Location of Processing France 110 High Holborn, London, WC1V 6JS, United Kingdom	EEA/UK/Switzerland - Transfer mechanism Not needed - transfers within the EU or to adequate countries	RingCentral Products and Services RingCentral Engage Digital
ClickHouse Subprocessor List >	Purpose of Processing Powers data analytics	Location of Processing United States Alpine Road, 4113, Portola Valley, CA 94208 United States	EEA/UK/Switzerland - Transfer mechanism Data Privacy Framework Standard Contractual Clauses	RingCentral Products and Services RingCX RingCentral AI Conversation Expert RingCentral AI Receptionist RingCentral AI Quality Management
Cloudflare Subprocessor List >	Purpose of Processing Content Delivery and Traffic Filtering	Location of Processing United States/Global Cloudflare, Inc. 101 Townsend Street San Francisco, CA 94107 United States	EEA/UK/Switzerland - Transfer mechanism Standard Contractual Clauses	RingCentral Products and Services RingCentral Events RingCentral Webinar
Deepgram Subprocessor List >	Purpose of Processing Speech-to-text transcription services	Location of Processing United States 548 Market St, Suite 25104 San Francisco, CA 94104, United States	EEA/UK/Switzerland - Transfer mechanism Standard Contractual Clauses	RingCentral Products and Services RingCX RingCentral AI Receptionist RingCentral AI Representative (AIR Pro)
Dstny Subprocessor List Provided Upon Request	Purpose of Processing Integration between RingCentral PBX and Microsoft Teams	Location of Processing United States Belgicastraat 17, 1930 Zaventem, Belgium	EEA/UK/Switzerland - Transfer mechanism Standard Contractual Clauses	RingCentral Products and Services RingEX RingCentral Avaya Cloud Office RingCentral Unify Office RingCentral Video Pro
ElevenLabs Subprocessor List >	Purpose of Processing Text-to-speech	Location of Processing United States 169 Madison Ave, Suite 2484, New York, NY 10016	EEA/UK/Switzerland - Transfer mechanism Standard Contractual Clauses	RingCentral Products and Services RingCentral AI Receptionist RingCentral AI Representative (AIR Pro)
Exa Labs, LLC Subprocessor List >	Purpose of Processing Search engine API	Location of Processing United States 430 Shotwell St, San Francisco, CA 94110, United States	EEA/UK/Switzerland - Transfer mechanism Standard Contractual Clauses	RingCentral Products and Services RingCentral AI Representative (AIR Pro)
FireworksAI Subprocessor List >	Purpose of Processing Intelligence development and/or features (including but not limited to productivity, conversational intelligence, sales intelligence)	Location of Processing United States 2317 Broadway, Suite 200, Redwood City, CA 94063, United States	EEA/UK/Switzerland - Transfer mechanism Standard Contractual Clauses	RingCentral Products and Services RingEX RingCentral Unify Office RingCentral AI Receptionist RingCentral AI Representative (AIR Pro)
Foundever No subprocessors	Purpose of Processing Customer Support Call Center and Professional Services	Location of Processing Bulgaria, Nicaragua, Costa Rica 53-55 Butts Road, Coventry, Warwickshire, CV1 3BH, United Kingdom	EEA/UK/Switzerland - Transfer mechanism Not needed - transfers within the EU or to adequate countries	RingCentral Products and Services RingEX RingCentral Video Pro RingCentral Contact Center RingCentral Unify Office
GoodData Corporation Subprocessor List >	Purpose of Processing Powers data analytics	Location of Processing United States One Post Street, Suite 400, San Francisco CA 94104, United States (**) Dependent on Customer account location.	EEA/UK/Switzerland - Transfer mechanism Standard Contractual Clauses	RingCentral Products and Services RingCX RingCentral Engage Voice RingCentral Engage Digital
Google, LLC (Google Cloud Platform) Subprocessor List >	Purpose of Processing Data Center Hosting	Location of Processing Canada, Germany, United Kingdom, Australia, United States () 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States () Dependent on Customer account location.	EEA/UK/Switzerland - Transfer mechanism Data Privacy Framework Standard Contractual Clauses	RingCentral Products and Services RingEX RingCX RingCentral Video Pro RingCentral Avaya Cloud Office RingCentral AI Receptionist RingCentral AI Representative (AIR Pro)
Google, LLC (Google Cloud Platform) Subprocessor List >	Purpose of Processing Conversational and language features	Location of Processing EU, Germany, United Kingdom, Canada, United States () 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States () Dependent on Customer account location.	EEA/UK/Switzerland - Transfer mechanism Data Privacy Framework Standard Contractual Clauses	RingCentral Products and Services RingCentral Engage Voice RingCentral Unify Office RingCentral Avaya Cloud Office RingCentral AI Receptionist
Google, LLC (Google Cloud Platform) Subprocessor List >	Purpose of Processing Intelligence development and/or features (including but not limited to productivity, conversational intelligence, sales intelligence)	Location of Processing Canada, Germany, United Kingdom, United States Canada, Germany, United Kingdom, United States 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States	EEA/UK/Switzerland - Transfer mechanism Data Privacy Framework Standard Contractual Clauses	RingCentral Products and Services RingEX RingCentral Video Pro RingCentral Avaya Cloud Office RingCentral AI Conversation Expert RingCentral AI Receptionist RingCentral AI Agent Assist RingCentral AI Representative (AIR Pro) RingCentral AI Quality Management
Google, LLC (Google Cloud Platform) Subprocessor List >	Purpose of Processing Speech-To-Text	Location of Processing Canada, Germany, United Kingdom, United States() 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States () Dependent on Customer account location.	EEA/UK/Switzerland - Transfer mechanism Data Privacy Framework Standard Contractual Clauses	RingCentral Products and Services RingCentral AI Conversation Expert RingCentral AI Receptionist RingCentral AI Supervisor Assist
Imgix, Inc. Subprocessor List Provided Upon Request	Purpose of Processing Provision of CDN and image transformation services	Location of Processing United States 423 Tehama St, 1st Floor San Francisco, CA 94103, United States	EEA/UK/Switzerland - Transfer mechanism Standard Contractual Clauses	RingCentral Products and Services RingCentral Events
InContact, Inc. Subprocessor List Provided Upon Request	Purpose of Processing Contact Center Provider	Location of Processing United States 75 West Towne Ridge Parkway, Tower # 1. 1st, 2nd, 3rd, 4th and 5th floors, Sandy, Utah, 84070, United States	EEA/UK/Switzerland - Transfer mechanism Standard Contractual Clauses	RingCentral Products and Services RingCentral Contact Center
JettyCloud, LLC No subprocessors	Purpose of Processing Engineering, Development and Operations Support	Location of Processing Georgia Georgia, Tbilisi, Vake district, Nutsubidze slope, micro/district II, quarter IV, building N2, apartment N 76	EEA/UK/Switzerland - Transfer mechanism Not applicable - no transfer of EEA/UK/Swiss data	RingCentral Products and Services RingEX RingCX RingCentral Video Pro RingCentral Contact Center RingCentral Engage Voice RingCentral Engage Digital RingCentral Events RingCentral Avaya Cloud Office
Microsoft Subprocessor List >	Purpose of Processing Intelligence development and/or features (including but not limited to productivity, conversational, sales intelligence)	Location of Processing United States 1 Microsoft Way Redmond, WA 98052	EEA/UK/Switzerland - Transfer mechanism Data Privacy Framework Standard Contractual Clauses	RingCentral Products and Services RingEX RingCX RingCentral Video Pro RingCentral Avaya Cloud Office RingCentral Events RingCentral AI Receptionist RingCentral AI Supervisor Assist RingCentral AI Representative (AIR Pro)
MUX Subprocessor List >	Purpose of Processing A/V Ingestion, Transcoding & Distribution	Location of Processing United States 50 Beale Street, Floor 9, San Francisco, CA 94105, United States	EEA/UK/Switzerland - Transfer mechanism Standard Contractual Clauses	RingCentral Products and Services RingCentral Events
Neoditel Subprocessor List Provided Upon Request	Purpose of Processing Professional Services	Location of Processing France 400 Roumanille Avenue Building 6 06410 Biot - Sophia Antipolis, France	EEA/UK/Switzerland - Transfer mechanism Standard Contractual Clauses	RingCentral Products and Services RingCentral Managed Services
OpenAI, LLC Subprocessor List >	Purpose of Processing Intelligence development and/or features (including but not limited to productivity, conversational, sales intelligence)	Location of Processing United States United States, Ireland* 1960 Bryant Street, San Francisco, CA 94110, United States *Dependent upon customer setting	EEA/UK/Switzerland - Transfer mechanism Standard Contractual Clauses	RingCentral Products and Services RingEX RingCX RingCentral Video Pro RingCentral Unify Office RingCentral AI Conversation Expert RingCentral AI Receptionist RingCentral AI Supervisor Assist RingCentral AI Representative (AIR Pro) RingCentral AI Quality Management
PostMark Subprocessor List >	Purpose of Processing Email delivery	Location of Processing United States 1 North Dearborn Street, 5th Floor, Chicago, Illinois, United States	EEA/UK/Switzerland - Transfer mechanism Standard Contractual Clauses	RingCentral Products and Services RingCX RingCentral Engage Digital
PubNub, Inc. No subprocessors	Purpose of Processing Manages in-app message notifications	Location of Processing United States 50 San Francisco Street San Francisco, CA 94133, United States	EEA/UK/Switzerland - Transfer mechanism Standard Contractual Clauses	RingCentral Products and Services RingEX RingCentral Video Pro RingCentral Unify Office RingCentral Avaya Cloud Office
Pusher Subprocessor List >	Purpose of Processing Websockets as a service real time in Event Messaging	Location of Processing United States MessageBird UK Limited 6 New St Sq, New Fetter Ln, London, Greater London, EC4A 3AQ, United Kingdom	EEA/UK/Switzerland - Transfer mechanism Standard Contractual Clauses	RingCentral Products and Services RingCentral Events
Redox Subprocessor List Provided Upon Request	Purpose of Processing Provides API integration to electronic health records	Location of Processing United States 25 West Main Street, Suite 500, Madison, WI 53703, United States	EEA/UK/Switzerland - Transfer mechanism Not Applicable (No data transfer EEA/UK/Swiss data)	RingCentral Products and Services RingCentral AI Representative (AIR Pro)
Redis Labs Subprocessor List >	Purpose of Processing Data Storage	Location of Processing Ireland 700 E El Camino Real Suite 250 Mountain View, CA 94041, United States	EEA/UK/Switzerland - Transfer mechanism Standard Contractual Clauses	RingCentral Products and Services RingCentral Events
RingCentral, Inc.	Purpose of Processing Product, Engineering, Operations, Marketing, Support, Sales, Customer Success Management. Company Headquarters	Location of Processing United States 1209 Orange Street Wilmington, DE 19801, United States	EEA/UK/Switzerland - Transfer mechanism Data Privacy Framework Standard Contractual Clauses	RingCentral Products and Services RingEX RingCX RingCentral Contact Center RingCentral Engage Voice RingCentral Engage Digital RingCentral Unify Office RingCentral Video Pro RingCentral Managed Services RingCentral Avaya Cloud Office
Safeguard Global No subprocessors	Purpose of Processing Engineering, Development and Operations Support	Location of Processing Portugal Rua Virgílio Correia 26B, 1600-223 Lisbon, Portugal	EEA/UK/Switzerland - Transfer mechanism Standard Contractual Clauses	RingCentral Products and Services RingCentral Events
SmallestAI Subprocessor List >	Purpose of Processing Intelligence development and/or features (including but not limited to productivity, conversational intelligence, sales intelligence)	Location of Processing United States 311 California St, 320 Suite San Francisco, CA, 94104, United States	EEA/UK/Switzerland - Transfer mechanism Standard Contractual Clauses	RingCentral Products and Services RingCentral AI Representative (AIR Pro)
Stream.io, Inc. Subprocessor List >	Purpose of Processing In-Event Chat	Location of Processing United States, The Netherlands, Ireland 1215 Spruce St Boulder, Colorado 80302 United States Kleine-Gartmanplantsoen 21-6 1017 RP Amsterdam, The Netherlands	EEA/UK/Switzerland - Transfer mechanism Data Privacy Framework	RingCentral Products and Services RingCentral Events
Sutherland Global Services, Inc. No subprocessors	Purpose of Processing Customer Support Call Center	Location of Processing Mexico Dr. Roberto J. Cant 2777 Col, Los Doctores, 64710 Monterrey, N.L., Mexico	EEA/UK/Switzerland - Transfer mechanism Not applicable - no transfer of EEA/UK/Swiss data	RingCentral Products and Services RingEX RingCentral Contact Center
Tray.ai, Inc. Subprocessor List >	Purpose of Processing Data application integration	Location of Processing United States, UK, EU, Australia 25 Stillman Street, San Francisco, CA 94107 United States	EEA/UK/Switzerland - Transfer mechanism Standard Contractual Clauses	RingCentral Products and Services RingCentral Events
Twilio Sendgrid Subprocessor List >	Purpose of Processing Email Messaging	Location of Processing United States 375 Beale Street Suite 300 San Francisco, CA 94105 United States	EEA/UK/Switzerland - Transfer mechanism Data Privacy Framework Standard Contractual Clauses	RingCentral Products and Services RingCentral Events
xAI Subprocessor List>	Purpose of Processing Speech to speech	Location of Processing United States 1450 Page Mill Rd Palo Alto, CA United States	EEA/UK/Switzerland - Transfer mechanism Standard Contractual Clauses	RingCentral Products and Services RingEX RingCentral Unify Office RingCentral AI Receptionist RingCentral AI Representative (AIR Pro)

For more information on the transfer of personal data from the EEA/UK/Switzerland regions, please see the RingCentral Personal Data Transfer Risk Assessment FAQ

RingCentral Strategic Alliance Program

^{(These subprocessors are in addition to the above, depending on customer s purchase)}

Subprocessor	Purpose of Processing	Location of Processing	EEA/UK/Switzerland - Transfer mechanism	RingCentral Products and Services
Subprocessor Textel Subprocessor List >	Purpose of Processing SMS productivity enhancement and analytics provider	Location of Processing United States, Philippines, France	EEA/UK/Switzerland - Transfer mechanism Standard Contractual Clauses	RingCentral Products and Services RingEX RingCentral Contact Center RingCX
Subprocessor SpinSci No subprocessors	Purpose of Processing Integration of RingEX into SpinSci Patient Assist	Location of Processing United States	EEA/UK/Switzerland - Transfer mechanism Standard Contractual Clauses	RingCentral Products and Services RingEX RingCentral Contact Center RingCX
Subprocessor PureCaller ID Available upon request	Purpose of Processing Outbound Communication Management	Location of Processing United States	EEA/UK/Switzerland - Transfer mechanism Standard Contractual Clauses	RingCentral Products and Services RingEX RingCX
Subprocessor Beetexting Available upon request	Purpose of Processing SMS productivity enhancement and analytics provider	Location of Processing United States	EEA/UK/Switzerland - Transfer mechanism Standard Contractual Clauses	RingCentral Products and Services RingEX RingCX
Subprocessor Customer Dynamics Available upon request	Purpose of Processing Outbound campaign and risk management	Location of Processing United States	EEA/UK/Switzerland - Transfer mechanism Standard Contractual Clauses	RingCentral Products and Services RingEX RingCX
Subprocessor Balto Available upon request	Purpose of Processing Conversation intelligence features provider	Location of Processing United States	EEA/UK/Switzerland - Transfer mechanism Standard Contractual Clauses	RingCentral Products and Services RingEX RingCentral Contact Center RingCX
Subprocessor Calabrio Available upon request	Purpose of Processing Productivity enhancement and workflow management tool provider	Location of Processing United States	EEA/UK/Switzerland - Transfer mechanism Standard Contractual Clauses	RingCentral Products and Services RingEX RingCentral Contact Center RingCX
Subprocessor ThetaLake Available upon request	Purpose of Processing Data analytics and archival	Location of Processing United States	EEA/UK/Switzerland - Transfer mechanism Standard Contractual Clauses	RingCentral Products and Services RingCentral Contact Center
Subprocessor Cognigy Subprocessor List >	Purpose of Processing Conversation intelligence features and authentication provider	Location of Processing United States, Canada, United Kingdom, Germany, Australia	EEA/UK/Switzerland - Transfer mechanism Standard Contractual Clauses	RingCentral Products and Services RingCentral Contact Center
Subprocessor Omilia No subprocessors	Purpose of Processing Conversation intelligence features and authentication provider	Location of Processing United States or European Economic Area	EEA/UK/Switzerland - Transfer mechanism Standard Contractual Clauses	RingCentral Products and Services RingCentral Contact Center
Subprocessor RSI Available upon request	Purpose of Processing Data analytics and archival	Location of Processing United States	EEA/UK/Switzerland - Transfer mechanism Standard Contractual Clauses	RingCentral Products and Services RingEX RingCentral Contact Center RingCX
Subprocessor Verint Available upon request	Purpose of Processing Workforce engagement optimization	Location of Processing United States, Australia, France, Germany, United Kingdom	EEA/UK/Switzerland - Transfer mechanism Standard Contractual Clauses	RingCentral Products and Services RingEX RingCentral Contact Center RingCX
Subprocessor Pridis Available upon request	Purpose of Processing Provision of Pridis-Connecsy services	Location of Processing Europe	EEA/UK/Switzerland - Transfer mechanism Standard Contractual Clauses	RingCentral Products and Services RingEX RingCentral Contact Center RingCX
Subprocessor Yellow AI Available upon request	Purpose of Processing Conversational intelligence feature provider	Location of Processing India, United States, Europe	EEA/UK/Switzerland - Transfer mechanism Standard Contractual Clauses	RingCentral Products and Services RingEX RingCentral Contact Center RingCX

For more information on the transfer of personal data from the EEA/UK/Switzerland regions, please see the RingCentral Personal Data Transfer Risk Assessment FAQ

RingCentral Affiliates

Affiliate	Purpose of Processing	Location of Processing
Affiliate RingCentral, Inc.	Purpose Of Processing Product, Engineering, Operations, Marketing, Support, Sales, Customer Success Management. Company Headquarters	Location of Processing United States 1209 Orange Street Wilmington, DE 19801
Affiliate RingCentral France S.A.S	Purpose Of Processing Service delivery Technical operations Support services, including production troubleshooting	Location of Processing France Le Belvédère – 1-7 Cours Valmy – 92800 Puteaux, France
Affiliate RingCentral UK LTD	Purpose Of Processing Service delivery Technical operations Support services, including production troubleshooting	Location of Processing United Kingdom Level 3, 5 Aldermanbury Square, Barbican, London EC2V 7HR, United Kingdom
Affiliate RingCentral Bulgaria EOOD	Purpose Of Processing Service delivery Technical operations Support services, including production troubleshooting	Location of Processing Bulgaria 86 Tsarigradsko Shose Blvd., floors 5 and 6, Sofia, Stolichna, 1784, Bulgaria
Affiliate RingCentral Germany GmbH	Purpose Of Processing Service delivery Technical operations Support services, including production troubleshooting	Location of Processing Germany Hamburg Business Center Poststraße 33, 20354 Hamburg, Germany
Affiliate RingCentral Espana, S.L.	Purpose Of Processing Service delivery Technical operations Support services, including production troubleshooting	Location of Processing Spain C/ Músico Ginés, 1, Bajo, 46.022, Valencia, Spain
Affiliate RingCentral Ireland Limited	Purpose Of Processing Service delivery Technical operations Support services, including production troubleshooting	Location of Processing Ireland 19 Baggot Street Lower, Dublin 2, D02 X658, Ireland
Affiliate RingCentral Israel Ltd.	Purpose Of Processing Service delivery Technical operations Support services, including production troubleshooting	Location of Processing Israel Barnea Jaffa Lande & Co. 58 HaRakevet St. Tel Aviv 6777016, Israel
Affiliate RingCentral Innovation (India) Private Limited	Purpose Of Processing Service delivery Technical operations Support services, including production troubleshooting	Location of Processing India Office No. 01-101, WeWork Prestige Central, Ground Floor, Prestige Central, 36, Infantry Rd, Tasker Town, Shivaji Nagar, Bengaluru, Karnataka - 560001, India
Affiliate RingCentral Canada Inc.	Purpose Of Processing Service delivery Technical operations Support services, including production troubleshooting	Location of Processing Canada 160 Elgin Street Suite 2600 Ottawa ON K1P 1C3, Canada
Affiliate RingCentral Philippines, Inc.	Purpose Of Processing Service delivery Technical operations Support services, including production troubleshooting	Location of Processing Philippines #7B, Level 11, Tower 1, The Enterprise Center, 6766 Ayala Avenue, Brgy San Lorenzo, Makati City 1226, The Philippines
Affiliate RingCentral Australia Pty Ltd	Purpose Of Processing Service delivery Technical operations Support services, including production troubleshooting	Location of Processing Australia Level 12, 680 George Street Sydney NSW 2000, Australia

Recent Changes

Date	Change	Comments
October 8, 2026	Format update to subprocessor list	Applies to subprocessor list page
October 8, 2026	Addition of JettyCloud	Applies to RingCentral Events
October 8, 2026	Update to location of processing	Applies to Dstny
August 22, 2026	Updates to Postmark	Applies to RingCX
August 17, 2026	Removal of Callinize, Deepgram, and Mutare	Applies to RingEX, RingCentral Video Pro, Engage Voice, RingCentral Unify Office, and RingCentral Avaya Cloud Office
June 13, 2026	Addition of Fireworks.ai and xAI	Applies to RingEX, RingCentral AI Receptionist, and RingCentral AI Representative (AIRPro)
May 20, 2026	Additional locations of processing for Elevenlabs Addition of RingCentral Inc	Applies RingCentral AI Receptionist and RingCentral AI Representative (AIRPro) Applies to RingCentral Managed Services
May 13, 2026	Addition of Cartesia	Applies RingCentral AI Receptionist and RingCentral AI Representative (AIR Pro)
May 13, 2026	Relocation of existing Strategic Alliance Program subprocessors list to individual tab	Applies RingEX, RingCentral Contact Center, and RingCX
April 29, 2026	Addition of RingCentral AI WFM (inclusion of pre-existing subprocessor)	Applies RingCentral AI WFM
March 18, 2026	Addition of AI Quality Management	Applies RingCentral AI Quality Management
March 16, 2026	Addition of AI Representative (AIR Pro)	Applies RingCentral AI Representative (AIR Pro)
January 31, 2026	Addition of RingCentral Supervisor Assist	Applies to RingCentral Supervisor Assist
January 31, 2026	Encompasses existing subprocessors previously included by reference	Applies RingCentral AI Receptionist (standalone)
December 10, 2025	Addition of ClickHouse	Applies to RingCX and AI Conversation Expert (ACE; formerly RingSense)
December 10, 2025	Addition of RingCentral Affiliates	Applies to RingCentral Affiliates
December 2, 2025	Updated purpose of processing for Elevenlabs, Twilio Sendgrid and Pusher	Applies to Personal AI Assistant and Events
October 22, 2025	Addition of Neoditel, updates to Events purposes of processing, addition of Beetexting, Customer Dynamics, and PureCaller ID	Applies to RingCentral Managed Services, Events, and Strategic Alliance Program
August 1, 2025	Change of purpose of processing for Google, LLC. and added Amazon Web Services, Inc.	Applies to RingSense
August 1, 2025	Addition of Deepgram, Microsoft, and Open AI, LLC. Updated purpose of processing for Amazon Web Services, Inc., and Google, LLC.	Applies to RingCentral Video Pro
July 10, 2025	Addition of Deepgram	Applies to RingEX and RingCX
July 2, 2025	Addition of Imgix, Inc. and Tray.ai, Inc.	Applies to RingCentral Events
June 17, 2025	Addition of product Agent Assist	Applies to RingCX
March 27, 2025	Change of purpose of processing for Google, LLC.	Applies to RingEX
February 20, 2025	Addition of product AI Receptionist	Applies to RingEX
December 16, 2024	Addition of Stream.io Inc	Applies to RingCentral Events
December 9, 2024	Addition of OpenAI LLC	Applies to RingCX for certain customers
November 8, 2024	Addition of OpenAI LLC Addition of Intelligence development and/or features for Amazon Web Services	Applies to RingSense for RingEX
July 25, 2024	Addition of RingCentral Webinar Clarification of data transfer mechanisms	Applies to RingCentral Webinar RingCentral Events, RingSense, RingCentral Meetings, RingCentral Avaya Cloud Office, RingCentral Unify Office, RingCentral Video Pro
June 27, 2024	Various updates to the EEA/UK/Switzerland EEA/UK/Switzerland - Transfer mechanism (*) column	Applies to RingEX and RingCentral Strategic Alliance Program
June 4, 2024	Removal of Datadog and Intercom	Applies to RingCentral Events
June 4, 2024	Addition of Balto, RSI, and Calabrio. Addition of locations of processing for Foundever (Nicaragua,Costa Rica) for RingEX only.	Applies to RingEX, RingCX, and Contact Center
April 17, 2024	Removal of Diseno Global	Applies to RingEX, RingCentral Video Pro, RingCentral Meetings, RingCentral Contact Center, RingCentral Engage Voice, RingCentral Engage Digital, RingCX, RingCentral Unify Office, RingCentral Avaya Cloud Office, and RingCentral Rainbow Office
February 23, 2024	Addition of Safeguard (RingCentral Events) and Microsoft Azure (RingEX)	Applies to RingCentral Events and RingEX
February 23, 2024	Modified purpose of processing for Microsoft Azure (RingSense) and Google (RingEX)	Applies to RingSense and RingEX
February 23, 2024	Addition of Strategic Alliance Program partners	Applies to RingEX
January 15, 2024	Removal of Chargebee, Vonage, and Heroku	Applies to RingCentral Events
December 18, 2023	Addition of Amazon Web Services for text-to-speech and addition of processing locations for data center hosting, removal of PostMark and Callinize/Tenfold	Applies to RingCentral Engage Voice and RingCX
December 15, 2023	Addition of Microsoft for Productivity intelligence development and/or features	Applies to RingCentral Events
November 30, 2023	Addition of Speech to text functionality for Google, LLC.	Applies to RingEX, Video Pro, Engage Voice, RingCX, Unify Office, Avaya Cloud Office, Rainbow Office
November 16, 2023	Removal of Claranet	Applies to RingCX
October 26, 2023	Addition of Microsoft	Applies to RingCX
September 25, 2023	Creation of RingCX using existing subprocessors from Engage Digital and Engage Voice	Applies to RingCX formerly known as Engage Digital and Engage Voice.
August 29, 2023	Addition of product RingSense	Applies to RingSense
August 11, 2023	Removal of Alchemer and Google, LLC. Updated purpose of processing and name of Wildbit Inc to PostMark	Applies to Engage Digital
August 2, 2023	Addition of products RingCentral Session and RingCentral Events	Applies to RingCentral Events, Session
July 14, 2023	Addition of Frontline Services II, Inc.	Applies to RingCentral Managed Services purchased after July 14, 2023
July 5, 2023	Updated name of Sitel Operating Corporation Limited to Foundever	Applies to RingEX, Video Pro, Meetings, Contact Center, and Unify Office.
May 31, 2023	Removal of Data Corporation OU	Applies to all products.
May 31, 2023	Addition of Black Box Corporation (AGC Networks, Inc.)	Applies to RingCentral Managed Services purchased after May 31, 2023
October 28, 2022	Addition of Sitel Operating Corporation Limited to Unify Office.	Applies to RingCentral Unify Office.
October 28, 2022	Removal of Acquire Asia Pacific Philippines, Inc. from Unify Office.	Applies to RingCentral Unify Office.
September 30, 2022	Removal of JettyCloud LLC from Unify Office Subprocessors.	Removal only applies to RingCentral Unify Office.
September 30, 2022	Removal of ABSoft.	Applies to all products.
July 5, 2022	Updated PubNub, Inc. physical address	Applies to all products.
June 30, 2022	Removal of Nordigy, Ltd.	Applies to all products.
June 8, 2022	Addition of Diseno Global	Applies to all products.
May 25, 2022	Addition of addresses to location column	Applies to all products.
March 30, 2022	Addition of Data Corporation OU and JettyCloud LLC.	Applies to all products.

RingCentral Subprocessor List Archive

RingCentral subprocessor list

When operating as a data processor, RingCentral may use RingCentral’s affiliates or one or more of the following entities as subprocessors:

Subprocessor

Purpose of Processing

Location of Processing

EEA/UK/Switzerland - Transfer mechanism

RingCentral Products and Services

Purpose of Processing

Location of Processing

EEA/UK/Switzerland - Transfer mechanism

RingCentral Products and Services

Purpose of Processing

Location of Processing

EEA/UK/Switzerland - Transfer mechanism

RingCentral Products and Services

Purpose of Processing

Location of Processing

EEA/UK/Switzerland - Transfer mechanism

RingCentral Products and Services

Purpose of Processing

Location of Processing

EEA/UK/Switzerland - Transfer mechanism

RingCentral Products and Services

Purpose of Processing

Location of Processing

EEA/UK/Switzerland - Transfer mechanism

RingCentral Products and Services

Purpose of Processing

Location of Processing

EEA/UK/Switzerland - Transfer mechanism

RingCentral Products and Services

Purpose of Processing

Location of Processing

EEA/UK/Switzerland - Transfer mechanism

RingCentral Products and Services

Purpose of Processing

Location of Processing

EEA/UK/Switzerland - Transfer mechanism

RingCentral Products and Services

Purpose of Processing

Location of Processing

EEA/UK/Switzerland - Transfer mechanism

RingCentral Products and Services

Purpose of Processing

Location of Processing

EEA/UK/Switzerland - Transfer mechanism

RingCentral Products and Services

Purpose of Processing

Location of Processing

EEA/UK/Switzerland - Transfer mechanism

RingCentral Products and Services

Purpose of Processing

Location of Processing

EEA/UK/Switzerland - Transfer mechanism

RingCentral Products and Services

Purpose of Processing

Location of Processing

EEA/UK/Switzerland - Transfer mechanism

RingCentral Products and Services

Purpose of Processing

Location of Processing

EEA/UK/Switzerland - Transfer mechanism

RingCentral Products and Services

Purpose of Processing

Location of Processing

EEA/UK/Switzerland - Transfer mechanism

RingCentral Products and Services

Purpose of Processing

Location of Processing

EEA/UK/Switzerland - Transfer mechanism

RingCentral Products and Services

Purpose of Processing

Location of Processing

EEA/UK/Switzerland - Transfer mechanism

RingCentral Products and Services

Purpose of Processing

Location of Processing

EEA/UK/Switzerland - Transfer mechanism

RingCentral Products and Services

Purpose of Processing