Carson Hostetter

Carson Hostetter is EVP & General Manager, AI and CX Solutions at RingCentral, where he is responsible for developing and implementing the company's AI and CX strategy. He brings over 25 years of industry experience to this newly created role, focusing on delivering tangible ROI for customers.

A nine-year RingCentral veteran, Hostetter previously served as Chief Revenue Officer, leading the company's global sales, channel, and services organizations. During his three-year tenure as CRO, RingCentral's annual recurring revenue (ARR) grew from $1.4 billion to $2.4 billion.

Before becoming CRO, Hostetter was Senior Vice President of Worldwide Field Sales, overseeing RingCentral's global field teams, including enterprise and commercial sales, solutions engineering, and contact center sales. He built a world-class enterprise business, growing it from $5 million to $500 million in five years. That business continues to thrive and now generates over $1 billion in ARR.

Prior to joining RingCentral in 2016, Hostetter spent seven years at Avaya in various VP-level sales roles with revenue responsibilities of up to $1 billion annually. He joined Avaya after 10 years at Nortel Networks.

A seasoned veteran in the unified communications and contact center space, Hostetter is passionate about leveraging his expertise to help customers transition to the cloud and utilize RingCentral's AI-powered communication solutions.

Hostetter holds a bachelor's degree in material science and engineering from North Carolina State University. He resides in Atlanta, Georgia, where he has been happily married to Julie for over 15 years and has two daughters. He holds a fourth-degree black belt and sensei title in Shuri Ryu karate and enjoys teaching martial arts to his daughters.