Business Phone
The world’s most reliable cloud phone system with built-in team messaging – all reimagined with AI at every step.
Goodbye missed calls. Hello AI ReceptionistTM.
Turn missed calls into new customers with AI Receptionists built right into RingCentral's secure and reliable business phone system.
Answer calls 24/7 with AI
Easy to set up
Start in minutes — no IT support needed. Quickly train AI Receptionist using your website, FAQs, and uploaded documents.
Offer conversational support
Deliver natural, human-like interactions in multiple languages, keeping customers engaged every step of the way.
Intelligent routing
Route calls seamlessly by names, locations, and context — eliminating frustrating phone menus and wrong transfers.
Handle routine questions
Automate FAQs and appointment scheduling. Plus, block spam and handle peak-time or after-hours calls with ease.
The ROI of RingCentral AI Receptionist
Of calls handled by AI Receptionist for Integral Recruiting Services
Decrease in time spent on inbound calls for Owen Security
Projected additional revenue for Axis Integrated Mental Health
Chat with Natalie, one of our AI Receptionists
Call 1-8445-TRY-AIR (1-844-587-9247) and experience our AI Receptionist in action.
Your always-on, reliable front desk
Your always-on, reliable front desk
No more putting customers on hold
Let your AI receptionist use human-level reasoning and a natural conversational tone to help customers get answers fast.
Handle calls with consistent, friendly service
Handle questions instantly across English, Spanish, and French—effortlessly switch languages mid-conversation and escalate complex requests directly to your team.
Scale without extra staff
Automate routine calls and appointment scheduling, support multiple customers at once, and easily add more AI Receptionists as your business grows.
Built right into RingCentral
No extra apps or setup needed—your existing phone settings sync automatically, letting you manage everything effortlessly in one familiar system.
Experience AI Receptionists in action
Hear how our AI handles real-world conversations, from answering customer questions to scheduling appointments.
Stanley
Answer customer FAQs for banks
Kirsten
Schedule appointments for clinics
Naomi
Text quote form link for insurance
Natalie
Route incoming calls for legal teams
Charlotte
Route calls by location for construction
Jonah
Share property details for real estate
Charlotte
Route calls by location for construction
Set up and start answering calls
Effortlessly handle calls with human-like AI
Trained as your company expert
Turn your AI Receptionist into a company expert by customising it to your business knowledge, policies, processes, and more.
Route calls to the right people
Your AI Receptionist is trained to know who handles what, without putting your customers on hold.
Schedule appointments 24/7
Coming soon
Handle bookings, reschedule appointments, and send texts, and keep schedules on track, no back-and-forth needed.
Know what’s working
Easily see how your AI Receptionist is performing, spot gaps, and improve responses in one click.
Real businesses. Real results.
Built on a secure and reliable platform
Here at RingCentral, trustworthy AI means protecting our customers and their data while maintaining our commitment to privacy, security, and transparency at every touchpoint.
Lower hallucination risk
We use industry recognised LLMs to minimise risks of irrelevant responses. For a list of our partners see our subprocessor list.
Not trained on your data
We don’t use your data to train our AI models, and we provide transparency about how our data is collected and used.
Compliance-centred AI
Our AI agent is developed and used in compliance with privacy laws, AI regulation and RingCentral secure development policies.
Ethical AI
We test our AI for potential bias and undesirable outputs, and test for equality and accessibility of the tools across various demographics.
See how businesses like yours use RingCentral AI Receptionist to scale
Share branch & ATM locations
Route calls to specialists
Announce product promotions
Send medical intake forms
Triage patient concerns
Schedule appointments
Route clients to attorneys
Send case intake forms
Schedule consultations
Schedule deliveries
Route calls by terminal
Answer transit FAQs
Book showings
Route calls by listing
Send property links
Share product availability
Announce and text promotions
Provide store hours & locations
Explore our AI-powered products
Contact Centre
Create effortless customer experiences across every channel with our AI-first contact centre solutions.
Events
Curate virtual, onsite, or hybrid events where AI enhances every milestone – from planning to execution.
Conversation Intelligence
Empower sellers at every stage with at-a-glance sales views, AI-powered scoring, and instant call summaries.
All your questions, answered
RingCentral AI Receptionist is the market's leading AI receptionist solution that handles your business calls 24/7. Our AI Receptionist uses advanced AI to understand and route calls instantly, eliminating the need for traditional phone trees while ensuring no business opportunity is missed. The AI Receptionist's natural language understanding capabilities make it feel like having a human receptionist answering every call. Coming soon, it can even schedule appointments by integrating with your calendars.
Our AI Receptionist transforms your business communications by handling multiple calls simultaneously, remaining available 24/7, even during peak hours or after closing to ensure you never miss a business opportunity.
The AI Receptionist's intelligent routing capabilities ensure that calls reach the right person every time, while also blocking spam calls and handling routine inquiries automatically. Customers have reported significant efficiency gains, with AI Receptionist reducing call volume by more than half, saving hours of staff time monthly, and integrating seamlessly with your existing RingCentral system for a complete AI communication solution.
No, AI Receptionist is designed to be user-friendly and requires no IT team. The AI setup process takes just minutes through your RingCentral portal, featuring an intuitive dashboard that makes management straightforward. The AI can be customised easily through our simple interface, allowing you to define how it interacts with your callers—like setting custom greetings, uploading your business knowledge base, configuring call routing rules, and teaching it to recognise specific keywords or requests relevant to your business.
The AI phone answering service is built on RingCentral's enterprise-grade platform, providing exceptional security and reliability. Our infrastructure processes billions of AI-enabled minutes monthly and supports operations in more than 100 countries and serves over 500,000 customers worldwide, demonstrating its robust and secure architecture.
The AI Receptionist provides comprehensive monitoring capabilities through easy-to-understand analytics and detailed call metrics. You'll have access to conversational insights, performance dashboards, and call handling statistics. This data helps you optimise your AI call answering's performance and improve customer service delivery.
For additional questions or support about the AI Receptionist, contact RingCentral sales and ask for a demo.
RingCentral AI Receptionist is available as a standalone or add-on license in the U.S. and Canada, and as an add-on license in the UK and Australia for both new and existing RingCentral customers. Contact a RingCentral account representative to learn more or see plans and pricing here.
Check out the latest resources
Create effortless customer experiences with RingCentral AI Receptionist