Switch to phone or video with a tap
Works with your existing apps
Organised and easy to use
Work with everyone
Benefits of RingCentral’s Team Messaging App
A place for productivity
One space for instant messaging, file sharing, video conferencing, and project management.
Simplify your workflow
Bring everyone together
Easily add external (or internal) contacts to the group chat—and post emails for context.
Get started and get help
The Resource Center offers a single location right in the app to try out features, get help and more.
Live video chat rooms
Set up a virtual meeting room that your remote teams can come in and out of anytime with Team Huddle.
Optimise how work gets done
Get time back in your day by connecting with the people and apps you need, when you need them.
Find what you need fast
Bookmark important group messages or shared files, search by keyword, and filter by mentions.
Meet when you need to
Make phone calls or start a video meeting right from your message—all in one team communication app.
Connect your work tools
RingCentral works with hundreds of apps like Google Workspace and Microsoft 365.
Team chat app features that lets you communicate and collaborate
Integrations intuitive to you
Communication tools that work with your business apps
Build custom workflows unique for your business using our APIs.
Browse popular apps across CRM, customer support, automation, and productivity.
Bring your favourite apps into RingCentral with Add-ins.
Messaging and more for your enterprise
FAQ about Team Chat and Messaging
- Advanced search function
When things get busy, it is ridiculously easy to miss pings and messages from co-workers. A good team chat and messaging app (like RingCentral) should have an advanced search function to help you find buried documents, links, and past conversations without turning the task into a time-consuming ordeal.
Moreover, you should be able to search not only by keywords but by date ranges, contacts, groups, file types, other filters, and even settings. Not every communication app has that option—but RingCentral does! In addition, RingCentral also allows users to pin and bookmark comments for easier access to information and files. You want to sweat your current on-premises PBX for a few more years, but you also need video meetings and team messaging tools for some users in your company.
- Seamless integration
A team messaging app should seamlessly integrate with the other communications tools you are using, such as your cloud phone system and video conferencing service. The RingCentral app unified messaging, enterprise telephony, and rich video conferencing in a single app experience.
Furthermore, the RingCentral app leverages the breadth and depth of our integration library, allowing users to embed third-party applications in the team messaging experience with RingCentral Add-Ins.
- Collaboration features
Team messaging apps have evolved to become an excellent means for keeping track of business to-dos. RingCentral, for instance, allows users to create tasks in any conversation, be it for direct or group messaging.
You can also reply directly to the task so that when you click it, you can open up and view all replies corresponding to it. This prevents relevant comments from being buried by other messages in the chat room.
You should also look for a messaging platform that allows users to share files, documents, links, images, and videos. This can save you the time and trouble of opening a new browser and digging through files sent through email or online storage drives.
- Presence status
Online, offline, in a meeting, on a phone call, or busy with a rush task? Your presence status in the messaging app can help team members make better decisions about who to contact and when to do so.
Juggling multiple conversations and meetings can be a challenge, and it’s only a matter of time before you’ll find yourself drowning in messages. When you have the option to create customisable personal folders, things can be more manageable.
You can put direct and group conversations into folders and categorise them according to priority, project deadlines, or any criteria you want. Clicking on the folders will reveal (and hide) conversations, allowing for a more organised dashboard.
- Emojis and GIFs
When you hear the term business communications, you probably associate it with professionalism. But even in the most formal of workplaces, casual conversations also exist! For those moments, emojis and GIFs are a great way to add a bit of fun to your messages.
You can use them to send a response to a significant achievement, a funny joke, a friendly banter, or a minor announcement. You can also send a thumbs up as an acknowledgment of a message.
- It’s easy to administer and monitor.
- It connects all workers across your organisation.
- It lessens time wasted on unproductive meetings.
- It aids in better project and task management.
- It cuts down on additional communication costs.
- It promotes collaboration among team members.
- It enhances accessibility and mobility.