Elevate customer interactions

RingCentral for Salesforce

Integrate your CRM with seamless AI-powered communications.
A woman sitting on a couch using her laptop with an inlay of the Salesforce integration in RingCentral app
Seamless integration with real results
Unify your communications and CRM for unparalleled efficiency and insights.
AI-powered productivity
Leverage cutting-edge AI to automate tasks and enhance decision-making.
Real-time customer intelligence
Access instant insights to deliver personalized experiences that drive sales.

Improve productivity and insights with RingCentral for Salesforce

EFFICIENCY MADE SIMPLE WITH RINGEX

Streamline workflows

Dial in one click

Initiate calls directly from Salesforce records, saving time and reducing errors.

Automate call logging

Capture call details effortlessly, ensuring accurate and up-to-date customer records.

Fully embed your communications

Communicate with customers within Salesforce, and put an end to app switching.
The unified view for Salesforce integration in the RingCentral app, including an insert of the dialer pad
IMMERSIVE AGENT EXPERIENCES WITH RINGCX

Enhance customer engagement

The Salesforce immersive agent feature in RingCentral RingCX, showing a conversation between a customer and a customer service agent.
IMMERSIVE AGENT EXPERIENCES WITH RINGCX

Enhance customer engagement

Increase agent efficiency

RingCX for Salesforce increases agent productivity through a single embedded application for voice and 20+ digital channels.

Get customer details instantly

With easy access to your Salesforce data, RingCX agents can provide a more personalized customer experience.

Streamline workflows

The RingCX for Salesforce integration automatically matches contacts, creates or manages existing tickets, and logs interactions within Salesforce.
SEAMLESS SERVICE CLOUD INTEGRATION

Power smarter conversations

Unlock seamless customer engagement

Manage inbound and outbound calls effortlessly by blending RingCX’s global, reliable telephony with the intelligent AI-powered tools from Salesforce’s leading customer service platform.

Gain real-time insights and AI-driven guidance

Leverage Salesforce Generative AI for AI-powered conversation summaries and Einstein AI for Next Best Actions to enhance agent performance.

Empower supervisors with live monitoring tools

Access real-time wallboards, call monitoring, and whisper coaching to support agents and improve customer interactions.
The Salesforce Recently Viewed Calls dashboard with an insert of an active call shown in the dialer pad

RingCentral is loved by over 400,000 businesses of all sizes

Ryder Group logo

"RingCentral for Salesforce shows customer profiles as they call, so agents can start personalized conversations without scrambling for details.”

David Bartos, Senior Telecom Manager

30,000+

Calls a month

0

Phone-related failures
integrations

Elevate your Salesforce experience

Discover seamless communication and productivity with RingCentral for Salesforce.

Explore all our AI-powered products

RingCentral's calling feature on mobile app

Business Phone

The world’s most reliable cloud phone system with built-in team messaging—reimagined with AI at every step.
RingCentral Contact Center dashboard on a monitor

Contact Center

Create effortless customer experiences across every channel with our AI-first contact center solutions.
Ongoing virtual event hosted on RingCentral Events platform

Events

Curate virtual, onsite, or hybrid events where AI enhances every milestone – from planning to execution.
RingCentral's contact center dashboard for conversation intelligence insights

Conversation Intelligence

Empower sellers at every stage with at-a-glance sales views, AI-powered scoring, and instant call summaries.

All your questions, answered

See more resources

A woman on a phone call using her mobile device while working remotely from home.
INTEGRATIONS

Maximize the Potential of Salesforce with Ring Central

RingCentral for Salesforce webinar
LEARNING STUDIO

Effortlessly log calls and messages with RingCentral for Salesforce

A man working on a laptop at home using the RingCentral RingCX Coaching Insights feature.
AI QUALITY MANAGEMENT

Coach agents faster with AI-generated score cards

Transform Salesforce today with RingCentral
Elevate sales and service by integrating AI-powered communications with Salesforce.