RingCentral for Government
AI communications
for counties, cities, & states
Provide secure agency collaboration, enhance the citizen experience, and improve staff productivity with AI-powered communications.
Delaware County improves its caller experience by 10x using RingEX
Serving over 500,000 businesses around the world
Why government agencies choose RingCentral
Ensure reliable collaboration
Modernize collaboration with a resilient, flexible, and cost-efficient solution that keeps officials and staffers connecteв from anywhere.
Automate workflows
Streamline application processing, scheduling, and citizen communications with RingCentral’s AI tools to increase productivity and save resources.
Assist citizens with AI tools
Deliver seamless support with AI-powered virtual assistants and conversational tools that handle inquiries, route requests, and escalate complex issues.
Drive decisions with live insights
Leverage RingCentral’s AI tools to gain live insights and make data-driven decisions for measurable impact across government agencies.
Explore all our AI-powered products for government
Business Phone
Seamlessly connect officials, staffers, and constituents with reliable, AI-powered cloud calling and built-in team messaging.
Contact Center
Handle high volumes of inquiries from constituents seamlessly and securely with our AI-first contact center solutions.
Events
Host virtual town halls and other events with AI features designed to support seamless and engaging experiences.
Conversation Intelligence
Empower staff with AI-driven insights, transcriptions, and tailored coaching to improve interactions and service delivery.
Enhance citizen and staff experiences with RingCentral
RINGCENTRAL FOR COMMUNITIES
Government outreach for the digital age
Keep essential services connected
Save on costs annually with a flexible cloud collaboration platform to connect dispersed communities.
Make every call count while cutting costs
Handle calls more efficiently while reducing communication costs and ensuring prompt support for vulnerable populations.
Provide a seamless constituent experience
Enhance constituent experiences by streamlining workflows, improving collaboration, and increasing mobility tenfold.
Launch a remote call center overnight
Set up a remote call center in just one day and deliver critical support to distant populations.
RINGCENTRAL FOR GOVERNMENT EMPLOYEES
Transform operations across your agency
Modernize agency communications
Drive productivity and streamline workflows by incorporating voice, video, phone, and text functionality into core agency applications.
Improve citizen engagement
Offer more personalized support with AI-powered insights like sentiment analysis, providing a cohesive service experience across digital channels.
Strengthen campus safety
Quickly alert employees of threats through mass notification features and provide emergency responders with detailed location information.
Streamline the procurement process
Access RingCentral solutions through cooperative agreements to save your agency time and resources.
AI features to help you serve your community
Evolve the way you connect with the public and optimize service delivery at every touchpoint.
Automate constituent support
Automate services 24/7 by deploying intelligent virtual assistants that use your agency’s knowledge base to provide accurate responses.
Assist citizen engagement
Support citizens more effectively by using AI-powered tools to deliver personalized, real-time communication across channels.
Analyze interactions for impact
Analyze communication trends with AI-powered conversational intelligence to gain actionable insights and refine public service delivery.
Simplify documentation efforts
Automatically capture detailed call summaries and transcriptions in real time with AI tools, eliminating the need for manual note-taking.
NEW
Introducing AIR Pro:
build voice-first AI agents
Design and launch conversational AI agents across voice, SMS, chat and social.
Start fast with industry-ready accelerators for healthcare.
Build your AI agent using natural language prompts—no coding needed.
Automate sophisticated workflows and refine as you scale.
Trusted by leading government agencies
24hrs
To roll out a new call center for The Houston County Board of Education.
80%
Reduction in hardware for Surry County.
10x
Improvement in Delaware County’s caller experience.
40%
Savings on communications costs at East Texas Council of Governments.
Robust security and compliance
Keep your—and your constituents’—data safe at every level with
enterprise-grade security, reliability, and privacy.
Serving government agencies of all sizes
Integrate with our open platform
Drive productivity by connecting essential business apps like Salesforce, Microsoft 365, and more to RingCentral.
Resources
Stay connected to staff and constituents with RingCentral
Join over 500,000 customers worldwide that use RingCentral to bring teams together.