RingCentral for Government

AI communications
for counties, cities, & states

Provide secure agency collaboration, enhance the citizen experience, and improve staff productivity with AI-powered communications.
AI transcription of a conversation between an agent and caller.
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Delaware County improves its caller experience by 10x using RingEX
Serving over 500,000 businesses around the world
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City of Williamsburg logo
East Texas Council of Governments logo
Surry County logo
Casey Cardinia Libraries logo
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Why government agencies choose RingCentral

Ensure reliable collaboration
Modernize collaboration with a resilient, flexible, and cost-efficient solution that keeps officials and staffers connecteв from anywhere.
Automate workflows
Streamline application processing, scheduling, and citizen communications with RingCentral’s AI tools to increase productivity and save resources.
Assist citizens with AI tools
Deliver seamless support with AI-powered virtual assistants and conversational tools that handle inquiries, route requests, and escalate complex issues.
Drive decisions with live insights
Leverage RingCentral’s AI tools to gain live insights and make data-driven decisions for measurable impact across government agencies.

Explore all our AI-powered products for government

RingCentral AI notes after a phone call between government employees.

Business Phone

Seamlessly connect officials, staffers, and constituents with reliable, AI-powered cloud calling and built-in team messaging.

Contact Center

Handle high volumes of inquiries from constituents seamlessly and securely with our AI-first contact center solutions.

Events

Host virtual town halls and other events with AI features designed to support seamless and engaging experiences.

Conversation Intelligence

Empower staff with AI-driven insights, transcriptions, and tailored coaching to improve interactions and service delivery.

Enhance citizen and staff experiences with RingCentral

RINGCENTRAL FOR COMMUNITIES

Government outreach for the digital age

Keep essential services connected

Save on costs annually with a flexible cloud collaboration platform to connect dispersed communities.

Make every call count while cutting costs

Handle calls more efficiently while reducing communication costs and ensuring prompt support for vulnerable populations.

Provide a seamless constituent experience

Enhance constituent experiences by streamlining workflows, improving collaboration, and increasing mobility tenfold.

Launch a remote call center overnight

Set up a remote call center in just one day and deliver critical support to distant populations.
AI transcription enabled during a meeting on the RingCentral app.
RingCentral AI Notes of a government worker's call.
RINGCENTRAL FOR GOVERNMENT EMPLOYEES

Transform operations across your agency

Modernize agency communications

Drive productivity and streamline workflows by incorporating voice, video, phone, and text functionality into core agency applications.

Improve citizen engagement

Offer more personalized support with AI-powered insights like sentiment analysis, providing a cohesive service experience across digital channels.

Strengthen campus safety

Quickly alert employees of threats through mass notification features and provide emergency responders with detailed location information.

Streamline the procurement process

Access RingCentral solutions through cooperative agreements to save your agency time and resources.
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AI features to help you serve your community

Evolve the way you connect with the public and optimize service delivery at every touchpoint.

Automate constituent support

Automate services 24/7 by deploying intelligent virtual assistants that use your agency’s knowledge base to provide accurate responses.
Smartphone displaying a text conversation about a housing application update.

Assist citizen engagement

Support citizens more effectively by using AI-powered tools to deliver personalized, real-time communication across channels.
AI Insights dashboard showing sentiment analysis and competitor comparison.

Analyze interactions for impact

Analyze communication trends with AI-powered conversational intelligence to gain actionable insights and refine public service delivery.
AI Coaching Insights interface highlighting strengths and opportunities.

Simplify documentation efforts

Automatically capture detailed call summaries and transcriptions in real time with AI tools, eliminating the need for manual note-taking.
AI Notes detailing key updates and decisions on housing fee and vendor.
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NEW

Introducing AIR Pro:
build voice-first AI agents

Design and launch conversational AI agents across voice, SMS, chat and social.
Start fast with industry-ready accelerators for healthcare.
Build your AI agent using natural language prompts—no coding needed.
Automate sophisticated workflows and refine as you scale.

Experience RingCentral in action

Trusted by leading government agencies

24hrs
To roll out a new call center for The Houston County Board of Education.
80%
Reduction in hardware for Surry County.
10x
Improvement in Delaware County’s caller experience.
40%
Savings on communications costs at East Texas Council of Governments.
Image 1: A male school board member smiling during a conversation. Image 2: Outdoor shot of the front of a state county building Image 3: A government employee RingCentral mobile app to make a call

Robust security and compliance

Keep your—and your constituents’—data safe at every level with
enterprise-grade security, reliability, and privacy.

Access available contracts

Quickly purchase RingCentral through one of our competitively solicited purchasing agreements.

Integrate with our open platform

Drive productivity by connecting essential business apps like Salesforce, Microsoft 365, and more to RingCentral.
Stay connected to staff and constituents with RingCentral
Join over 500,000 customers worldwide that use RingCentral to bring teams together.