Delaware County
The county government uses RingEX to more quickly direct callers to the right personnel, and they’re using the mobile app’s Push to Talk to keep teams connected and safe in the field.
We live in a highly connected world and, although we have had to deal with a lot of change and uncertainty over the past 18 months, the reliability, flexibility and responsiveness of RingCentral’s unified communications solution has ensured the continuity of our library’s services to our community.
We had high operating and maintenance costs, very little transparency on what was happening across the system, we had to use another piece of technology for traffic shaping, and we had no remote access to fix or update anything.
We live in a highly connected world and, although we have had to deal with a lot of change and uncertainty over the past 18 months, the reliability, flexibility and responsiveness of RingCentral’s unified communications solution has ensured the continuity of our library’s services to our community.