Mike explains that by empowering both the Jaguars’ administrative and coaching staff to communicate anywhere, on any device, by phone, SMS text, or video, RingCentral has improved many of the organization’s workflows.
“The fact that everybody now has the ability to be on a business call or meeting from their computer or mobile phone means we’re able to be a lot more collaborative with each other and responsive to our clients and partners.”
Mike adds that one of the most beneficial RingCentral features for the staff is the built-in SMS texting. “Our reps handling ticket sales and partnerships use the texting feature for those important gentle outreaches to clients, to keep a conversation moving forward without interrupting someone with a phone call. The reps I’ve talked to tell me that using RingCentral’s SMS feature has helped them connect with more clients and close more business.”
