December 13, 2021
RingCentral Announces $100 Million Share Repurchase Authorization
RingCentral, Inc. (NYSE: RNG), a leading provider of global enterprise cloud communications, video meetings, collaboration, and contact center solutions, today announced that its Board of Directors has authorized a share repurchase program under which RingCentral may repurchase up to $100 million of its outstanding Class A common stock. “The Board’s decision to authorize the share repurchase program reflects our strong confidence in the continued success and long-term profitable growth of our business, which we believe is not reflected at the current market valuation,” said Vlad Shmunis, RingCentral’s founder, Chairman and CEO. “We are committed to driving long-term shareholder value with a disciplined capital allocation strategy that balances investing in our business for growth and opportunistically leveraging favorable market conditions as they arise.” Repurchases under this program will be funded from our future cash flow generation, as well as from additional potential sources of
December 8, 2021
RingCentral Announces Executive Leadership Changes
RingCentral, Inc. (NYSE: RNG), a leading provider of global enterprise cloud communications, video meetings, collaboration, and contact center solutions, today announced that Anand Eswaran is stepping down from his role as President and Chief Operating Officer, and that Vaibhav Agarwal, the Company’s Chief Accounting Officer, is appointed as the Interim Chief Financial Officer effective Jan. 1, 2022. “I would like to thank Anand for his contributions to RingCentral over the last two years,” said Vlad Shmunis, RingCentral’s founder, Chairman and CEO. “We are happy for the next chapter in his career and wish him good luck on all fronts.” “It has been a privilege to serve as President and COO of RingCentral, one of the world’s leading cloud communications providers and an important driver of innovation in our industry,” said Anand Eswaran. “What makes RingCentral so special is the focus, passion and execution mindset from the entire team. I wish continued success for RingCentral and its
December 1, 2021
Workers Concerned That Workplace Freedom Will Disappear in 2022 According to New RingCentral Survey
80% of Americans believe they currently have the freedom to work from anywhere but only 12% believe they will have the same freedom in 2022 A new research study by RingCentral, Inc . (NYSE: RNG), a leading provider of global enterprise cloud communications, video meetings, collaboration, and contact center solutions, found that while the majority of American workers (80%) have the freedom to work from anywhere as 2021 draws to a close, a very small percentage (12%) believe that this same freedom will carry forward into the new year. The survey also revealed that if forced back into the office, 1 out of 3 Americans will leave their job. In fact, 52% of workers said they’d rather wash their dishes and 40% said they’d rather clean their toilet at home than commute to the office, clearly highlighting their lack of desire to be back in the office. RingCentral conducted this survey in collaboration with Ipsos , a multinational market research and consulting firm, and questioned 9,000
November 18, 2021
RingCentral’s CEO, CFO, and Investor Relations Rank First Place in Institutional Investor’s 2022 All-America Executive Team Software Sector
RingCentral, Inc. (NYSE: RNG), a leading provider of global enterprise cloud communications, video meetings, collaboration, and contact center solutions, today announced its executive and investor relations leadership were named to Institutional Investor’s prestigious 2022 All-America Executive Team . The team ranked first place in all categories across the software sector, and has achieved the ‘Most Honored’ company distinction for the third consecutive year. This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20211118005531/en/ Provided by RingCentral Ranked #1 across the following categories: “Best CEO”: Vlad Shmunis, RingCentral Founder, Chairman & CEO “Best CFO”: Mitesh Dhruv, RingCentral CFO “Best Investor Relations Professional”: Ryan Goodman, RingCentral Investor Relations “Best Investor Relations”: RingCentral “It’s an honor to once again be ranked in Institutional Investor’s annual executive study, and it’s so
November 16, 2021
RingCentral Gives Customers More Flexibility with New Microsoft Teams Enhancements and BYOC
RingCentral upgrades the entire Microsoft Teams telephony experience with advanced phone capabilities, SMS, Voicemail, Fax, and call-to-web RingCentral, Inc. (NYSE:RNG), a leading provider of global enterprise cloud communications, video meetings, collaboration and contact center solutions, today announced it is bringing a broad and reliable set of phone capabilities to Microsoft Teams. Customers have the option to choose between a direct routing solution or the RingCentral dialer integration for Microsoft Teams , and will have access to SMS, fax, voicemail, and more. RingCentral is also announcing that the RingCentral MVP™ (Message Video Phone™) platform is now available via a new flexible BYOC (Bring Your Own Carrier) offering, which gives enterprises the choice in supplying their own telephony access, allowing them to bring in their carrier(s) of choice and extend their global footprint. Enhancements to safety capabilities with updated location awareness will be made available to
November 15, 2021
1&1 Versatel Partners With RingCentral to Bring the Power of Gigabit Internet and Business Communications to its Customers
RingCentral and 1&1 Versatel will offer organizations of all sizes a jointly developed cloud communications solution – RingCentral mit 1&1 Connected Calls 1&1 Versatel, one of Germany’s leading business-to-business (B2B) providers of fiber gigabit connections and network-related services, today announced their partnership with RingCentral, Inc. (NYSE: RNG), a leading provider of global enterprise cloud communications, video meetings, collaboration, and contact center solutions. As part of the partnership, 1&1 Versatel will offer customers a new co-branded cloud communications solution, RingCentral mit 1&1 Connected Calls, which includes RingCentral’s Message Video Phone™ (MVP®) platform and RingCentral’s stand-alone video meetings and team messaging product as well as cloud phone system. This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20211115005184/en/ The new solution brings together the power of 1&1
November 9, 2021
RingCentral and Mitel Announce Strategic Partnership to Enable Customers to Transition Seamlessly to Cloud-Based Unified Business Communications
RingCentral to become exclusive UCaaS partner to Mitel for its customer base of over 35 million users RingCentral acquires differentiated CloudLink technology to enable a unique transition path from on-premises PBX to RingCentral’s Message Video Phone (MVP) cloud platform Mitel investor group led by affiliates of Searchlight Capital Partners, L.P. (“Searchlight”) to invest $200 million in RingCentral RingCentral, Inc. (NYSE: RNG), a leading provider of global enterprise cloud communications, video meetings, collaboration, and contact center solutions, and Mitel , a global leader in business communications, announced a strategic partnership to provide Mitel’s global customer base with a seamless migration path to RingCentral’s Message Video Phone™ (MVP®) cloud communications platform. This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20211109006480/en/ Partnership highlights: RingCentral becomes the exclusive UCaaS partner for
November 9, 2021
RingCentral Announces Third Quarter 2021 Results
RingCentral Total ARR of $1.6 billion, up 39% Mid-Market and Enterprise ARR achieves approximately $1 billion, up 53% RingCentral, Inc. (NYSE: RNG), a leading provider of global enterprise cloud communications, video meetings, collaboration, and contact center solutions, today announced financial results for the third quarter ended September 30, 2021. Third Quarter Financial Highlights Total revenue increased 37% year over year to $415 million. Subscriptions revenue increased 38% year over year to $385 million. Total Annualized Exit Monthly Recurring Subscriptions (ARR) increased 39% year over year to $1.64 billion. RingCentral Office ® ARR (UCaaS + CCaaS) increased 42% year over year to $1.55 billion. Mid-market and Enterprise ARR increased 53% year over year to $971 million. “Third quarter results were outstanding, with accelerating growth driven by ramping contributions from our key partners and momentum from our upmarket customers,” said Vlad Shmunis, RingCentral’s founder,
November 4, 2021
RingCentral Helps America’s Largest Dental Support Organization to Run and Grow Its Business
Heartland Dental Supported Offices handle over one million inquiries a month through RingCentral RingCentral, Inc. (NYSE:RNG), a leading provider of global enterprise cloud communications, video meetings, collaboration, and contact center solutions, today announced that Heartland Dental , the largest dental support organization in the United States with over 2,300 dentists in more than 1,400 dental offices across 38 states, is using RingCentral MVP™ (Message Video Phone™) to power business communications among its employees and teams across the country. Heartland Dental has also improved support office contact center communications by migrating its legacy on-premise system to the RingCentral Contact Center™ cloud solution to help both create a better patient experience and grow new business opportunities. Heartland Dental provides non-clinical administrative support so dentists and their teams can focus on delivering high-quality clinical care and excellent patient experiences.
October 28, 2021
Susan G. Komen Maximizes Breast Cancer Donor Dollars by Going Fully Remote with RingCentral Cloud Communications
RingCentral, Inc. (NYSE: RNG), a leading provider of global enterprise cloud communications, video meetings, collaboration, and contact center solutions, today announced that Susan G Komen® , the world’s leading breast cancer organization, has turned to RingCentral MVP™ (Message Video Phone™) to drive business communications across its entire operations. Since implementing RingCentral, Susan G. Komen has shifted its workforce to be fully remote, enabling employees to work from anywhere. The company has also ceased outsourcing its call center by deploying RingCentral Contact Center™, bringing their helpline in-house. With these combined savings, the non profit organization is able to become more operationally efficient and dedicate more funds in support of its mission programming, such as advocacy, research, patient care, and support. Susan G. Komen has invested more than $3 billion in groundbreaking research, community health outreach, advocacy, and programs in more than 60 countries
October 25, 2021
RingCentral Ranked Highest in Three out of Four Use Cases in the 2021 Gartner® Critical Capabilities for Unified Communications as a Service, Worldwide Report
Ranked highest in use cases including midsize enterprise, large & multinational organizations, and unified communications with integrated contact center RingCentral, Inc. (NYSE:RNG), a leading provider of global enterprise cloud communications, video meetings, collaboration, and contact center solutions, today announced that it has received the highest scores in three out of four use cases among 14 total vendors in the 2021 Gartner Critical Capabilities for Unified Communications as a Service (UCaaS), Worldwide report . Gartner “Critical Capabilities” are attributes that differentiate products/services in terms of their quality and performance. Gartner recommends that users consider the set of critical capabilities as some of the most important criteria for acquisition decisions. Those use cases include: Midsize Enterprise Large & Multinational Organizations UC with integrated Contact Center Mobility and Remote Working “The world is evolving to meet the growing demand for
October 21, 2021
RingCentral Partners With Leading Healthcare Providers to Drive Better Patient Outcomes
RingCentral, Inc. (NYSE:RNG), a leading provider of global enterprise cloud communications, video meetings, collaboration, and contact center solutions, today announced new partnerships with three leading healthcare Independent Software Vendors (ISVs) - Ascom , ChronicCareIQ , and ELLKAY - to bring new capabilities to RingCentral MVP® (Message Video Phone™) and RingCentral Contact Center™. The partnerships enable providers to transform point of care workflows managed via ruggedized VoIP wireless devices. It also helps enhance patient engagement with data-driven interaction during outbound and inbound patient calls. “Easy access to patient communications is critical in simplifying how we connect patients with their care teams to improve point of care workflows, as well as patient engagement,” said John Poli, industry principal, Healthcare at RingCentral. “Our solutions including RingCentral MVP and RingCentral Contact Center play a pivotal role in enabling healthcare providers to
October 19, 2021
RingCentral Announces Date of Third Quarter 2021 Financial Results Conference Call
RingCentral, Inc. (NYSE: RNG), a leading provider of global enterprise cloud communications, video meetings, collaboration, and contact center solutions, today announced that it will report financial results for the third quarter ended September 30, 2021 after market close on Tuesday, November 9, 2021. The company also announced that it will hold a conference call on the same day at 2:00 PM Pacific Time (5:00 PM Eastern Time) to discuss its quarterly financial results. The conference call can be accessed by dialing (888) 349-0093 from the United States or (412) 317-5201 internationally with reference to the company name and conference title, and a live webcast and replay of the conference call can be accessed from the investor relations page of RingCentral’s company website at http://ir.ringcentral.com . Following the completion of the call through 11:59 PM Eastern Time on November 16, 2021, a telephone replay will be available by dialing (844) 512-2921 from the United States or (412)
October 14, 2021
RingCentral Reveals Platform Innovations that Help Every Organization to Embrace Hybrid Work
RingCentral, Inc. (NYSE:RNG), a leading provider of global enterprise cloud communications, video meetings, collaboration, and contact center solutions, today announced new capabilities that will help organizations to bring together their preferred apps and services with a cloud-based business communications platform. The result is a solution customized to the specific needs of a company and its people working in a hybrid world. Making it easy to connect their preferred apps and services, these new enhancements include helping developers to build with RingCentral’s platform, as well as announcing a range of new Independent Software Vendor (ISV) partnerships. “In a hybrid world, customers want to integrate their existing apps and services with their business communications platform. This helps them to run and grow their business while empowering their people to work from anywhere,” said Nat Natarajan, executive vice president of Products and Engineering at RingCentral. “This is why
October 12, 2021
RingCentral Announces RingCentral Rise™, a Strategic and Secure Communications Platform Designed for Service Providers Around the World
Service providers now have access to Resources, Innovation, System integration, and Experiences (Rise) from RingCentral that offers unique, co-branded unified cloud communications for their customers Highlights of RingCentral Rise: Enables service providers to on-board new customers rapidly and accelerates cloud transformation by providing a comprehensive go-to-market solution Extends RingCentral’s cloud platform to enable service providers to co-innovate RingCentral, Inc. (NYSE:RNG), a leading provider of global enterprise cloud communications, video meetings, collaboration, and contact center solutions, today announced RingCentral Rise, a new platform designed exclusively for service providers around the world. By leveraging Resources, Innovation, System integration, and Experiences (Rise) from RingCentral, service providers can now offer their own unique, co-branded unified cloud communications solutions including team messaging, video meetings, cloud phone system, and contact
September 29, 2021
RingCentral Forges First Ever Partnership in Mexico with MCM Telecom
Business-to-business innovator, MCM Telecom, and RingCentral will together bring a new way of hybrid working to Mexican enterprises RingCentral, Inc. (NYSE: RNG), a leading provider of global enterprise cloud communications, video meetings, collaboration, and contact center solutions, today announced that MCM Telecom will offer a co-branded solution called RingCentral for Symphony, which will be the lead MCM Unified Communications as a Service (UCaaS) offering to all business customers. MCM and RingCentral have joined forces to bring together all the essential elements of hybrid work into a single app for video conferencing, mobile collaboration, and advanced business phone capabilities enhanced by MCM’s leading fiber network and expertise in serving the Mexican enterprise market. This will enable organizations across the country to rapidly transform their business communications with new ways to serve customers, engage employees, and integrate critical business processes. “We are
September 28, 2021
RingCentral MVP Innovations Leapfrog Competition in Solving Productivity Challenges of Hybrid Work
Rapid pace of innovation brings AI features that intelligently script and create meeting summaries and next-gen analytics that provide actionable insights for cross-functional teams Highlights New AI-powered meeting summaries, live transcription, and built-in infinite whiteboard - makes meetings effortless so you never miss a beat Next-gen business analytics that goes beyond IT - delivers insights at the pace your business operates Content sharing via your phone’s rear camera - delivers on unprecedented simplicity and ease of use Latest RingCentral Rooms™ innovations - enable organizations to prepare for a no-touch hybrid work environment RingCentral, Inc. (NYSE:RNG), a leading provider of global enterprise cloud communications, video meetings, collaboration and contact center solutions, today announced exciting new capabilities for RingCentral MVP™ (Message Video Phone™). The new features are designed to immediately address the challenges faced by workers and teams working in a
September 15, 2021
Indian Department of Telecommunications Grants Unified License to RingCentral
RingCentral will become the first global cloud provider to offer Unified Message, Video, Phone services for global clients with business in India RingCentral, Inc. (NYSE:RNG), a leading provider of global enterprise cloud communications, video meetings, collaboration and contact center solutions, today announced that it has been granted a Unified License that will enable the company to provide its Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS) solutions in India, and will make RingCentral the first global cloud provider to offer fully compliant voice and other unified cloud communications in the country. RingCentral will offer global organizations of all sizes the ability to accelerate their transition to the cloud by giving them access to RingCentral’s Message Video Phone™ (MVP™) solutions globally, including India. “India is one of the fastest growing economies in the world and a key strategic priority for us,” said Vlad Shmunis, founder,
August 25, 2021
RingCentral Announces Innovations to Supercharge Enterprise Communications and Hybrid Work
Key Highlights include: Security and compliance for highest-levels of data protection and secure video meetings Add-ins with popular third-party applications and developer tools RingCentral for Microsoft Teams embedded dialer New capabilities for RingCentral Message Video Phone™ (MVP™) for effortless communications and meetings for everyone RingCentral, Inc . (NYSE:RNG), a leading provider of global enterprise cloud communications, video meetings, collaboration, and contact center solutions, today announced a range of new capabilities to help organizations run and grow their business by enabling employees to communicate and collaborate effectively, securely, and productively from anywhere. Nat Natarajan, executive vice president, Products and Engineering, at RingCentral, said, “RingCentral is continuing to innovate at a rapid pace and we’re focused on providing the capabilities that organizations need to run and grow their business. We’re moving from a pandemic which challenged
August 3, 2021
RingCentral Announces Second Quarter 2021 Results
RingCentral Office® ARR up 41% to $1.4 billion RingCentral, Inc. (NYSE: RNG), a leading provider of global enterprise cloud communications, video meetings, collaboration, and contact center solutions, today announced financial results for the second quarter ended June 30, 2021. Second Quarter Financial Highlights Total revenue increased 36% year over year to $379 million. Subscriptions revenue increased 37% year over year to $351 million. Total Annualized Exit Monthly Recurring Subscriptions (ARR) increased 37% year over year to $1.5 billion. RingCentral Office ® ARR (UCaaS + CCaaS) increased 41% year over year to $1.4 billion. “Second quarter results were outstanding, as contributions from our upmarket momentum and key partners including Avaya, Atos, AT&T, BT, and Telus continued to increase,” said Vlad Shmunis, RingCentral’s founder, chairman and CEO. “As businesses embrace hybrid workforces, they require next generation mobile-first platforms that support team messaging, video
July 29, 2021
Envera Systems Keeps Neighborhoods Safer with RingCentral Cloud Communications Solutions
Envera upgrades RingCentral MVP (Message, Video, Phone) solution which includes next-generation HD video technology Envera Systems, a leader in technology-based community security solutions, is using RingCentral, Inc. (NYSE:RNG), a leading provider of global enterprise cloud communications, video meetings, collaboration, and contact center solutions, to power its business communications and help keep neighborhoods safer across the US. As a provider of 24/7, web-based security solutions to residential communities, Envera was seeking a modern, reliable cloud solution. RingCentral has been powering their communications and contact center for five years, and now Envera is upgrading its RingCentral MVP™ solution which includes RingCentral Video®, for a richer customer and employee communications experience. For the majority of residential communities, having an around-the-clock security guard is not feasible. With its patented Virtual Gate Guard, Envera pairs onsite technologies, including
July 28, 2021
RingCentral CEO, People and Culture Rank Highly in Comparably 2021 Leadership Awards
Ranked in 11 categories including Best CEOs for Diversity, Best CEOs for Women, Best Companies for Career Growth RingCentral, Inc. (NYSE:RNG), a leading provider of global enterprise cloud communications, video meetings, collaboration, and contact center solutions, today announced the company has been highly ranked in 11 categories of the Comparably 2021 Leadership Awards, which highlight the best CEOs and companies. Of note, RingCentral was recognized in Best CEOs for Diversity, Best CEOs for Women, Best Leadership, and Best Workplaces in the Bay Area. The awards are derived from employees who anonymously rated their companies on Comparably.com over a 12-month period (June 23, 2020 through June 23, 2021). “We are always eager to listen and take feedback as we forge ahead on our purpose-led journey of putting our people and our customers at the center of everything we do at RingCentral. Being honored in these awards is truly humbling and motivates us to continue learning so we can
July 14, 2021
RingCentral Announces Date of Second Quarter 2021 Financial Results Conference Call
RingCentral, Inc. (NYSE: RNG), a leading provider of global enterprise cloud communications, video meetings, collaboration, and contact center solutions, today announced that it will report financial results for the second quarter ended June 30, 2021 after market close on Tuesday, August 3, 2021. The company also announced that it will hold a conference call on the same day at 2:00 PM Pacific Time (5:00 PM Eastern Time) to discuss its quarterly financial results. The conference call can be accessed by dialing (877) 705-6003 from the United States or (201) 493-6725 internationally with reference to the company name and conference title, and a live webcast and replay of the conference call can be accessed from the investor relations page of RingCentral’s company website at http://ir.ringcentral.com . Following the completion of the call through 11:59 PM Eastern Time on August 10, 2021, a telephone replay will be available by dialing (844) 512-2921 from the United States or (412)
July 7, 2021
C&S Wholesale Grocers, Inc. Upgrades to Next-Generation RingCentral MVP with RingCentral Video to Power Business Communications for its Customers and Workforce
RingCentral, Inc. (NYSE:RNG), a leading provider of global enterprise cloud communications, video meetings, collaboration and contact center solutions, today announced that C&S Wholesale Grocers, Inc. (C&S) , an industry leader in supply chain solutions and wholesale grocery supply in the United States, is upgrading to the next generation of RingCentral MVP ™ that includes RingCentral Video ® . RingCentral Video is a replacement for the earlier generation RingCentral Meetings, and leverages next-generation technologies to enable a fast, unified, open and trusted video meetings experience. C&S powers thousands of employees with RingCentral’s cloud communications solutions across nearly every state in the U.S. “RingCentral MVP seamlessly enabled C&S to continue our business operations throughout the pandemic. Our employees were able to effectively communicate with each other and our customers to ensure that we helped feed our communities during this challenging time,”
June 29, 2021
RingCentral Attacks Robocalls with AI-Powered Solution and STIR/SHAKEN Implementation
RingCentral joins industry and the Federal Communications Commission (FCC) efforts to eliminate up to 4.9 billion unwanted calls RingCentral (NYSE: RNG), a leading provider of global enterprise cloud communications, video meetings, collaboration, and contact center solutions, today announced that the company is taking steps to protect customers from the increasing problem of robocalls and spam calls. RingCentral leverages the company’s own Artificial Intelligence (AI) trained data and participates in industry tracebacks, enabling the company to root out bad actors. RingCentral also contributes to industry groups active in the development and deployment of the STIR/SHAKEN framework to stop unwanted robocalls and SPAM. The company has successfully implemented the STIR/SHAKEN call authentication framework to more accurately authenticate and verify traffic routed through its platform to stop these unwanted calls and build trust and security for end-consumers. According to a recent survey*
June 24, 2021
RingCentral Video Wins “Overall Video Conferencing Solution of the Year” from RemoteTech Breakthrough 2021 Awards
RingCentral, Inc. (NYSE:RNG), a leading provider of global enterprise cloud communications, video meetings, collaboration, and contact center solutions, today announced that RingCentral Video® has been selected as the winner of the “Overall Video Conferencing Solution of the Year” award in the 2021 RemoteTech Breakthrough Awards. RemoteTech Breakthrough is a leading independent market intelligence organization that evaluates and recognizes standout technology companies and products empowering remote work and distributed teams globally. Their awards program this year attracted more than 1,600 nominations from over 15 countries worldwide. This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20210624005259/en/ “Keeping a team cohesive when you go remote can be a challenge. In a matter of days, RingCentral was able to help businesses around the world connect their dispersed teams and transition to staying at home, safe without missing
June 22, 2021
RingCentral Reimagines Meeting Rooms for New Hybrid Work Styles
Highlights include : Voice activated control and mobile phone controller for RingCentral Rooms™ RingCentral Rooms on Logitech Rally devices RingCentral Rooms for Windows devices RingCentral Inc. (NYSE: RNG), a leading provider of global enterprise cloud communications, video meetings, collaboration, and contact center solutions, today announced new enhancements to RingCentral Rooms™. The enhancements, specific to its video meetings capabilities within RingCentral’s Message Video Phone™ (MVP™) offering and RingCentral Video®, the company's video meetings solution with team messaging, will enable people to connect, communicate, and collaborate seamlessly, whether they are returning to the office or working from anywhere. The new capabilities include voice activated control enabling users to start and join meetings through a touchless experience and the ability to control the meeting from a mobile device. In addition, RingCentral Rooms will now be compatible with Logitech Rally devices
June 21, 2021
Alcatel-Lucent Enterprise and RingCentral launch new cloud communication solution, Rainbow Office powered by RingCentral, in the United Kingdom
As a first step, the partnership will offer Deutsche Telekom’s customers a co-branded version of RingCentral Video (RCV) as a lead stand-alone video solution RingCentral, Inc. (NYSE: RNG), a leading provider of global enterprise cloud communications, video meetings, collaboration, and contact center solutions, today announced a partnership with Deutsche Telekom to transform business communications for customers of all sizes. With Deutsche Telekom’s extensive network presence and RingCentral’s deep Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS) capabilities, the partnership will deliver mobility-centric, flexible, easy to use, and secure cloud communication solutions. This will bring the benefits of next-generation communications and collaboration capabilities to companies of every size. As a first step, the partnership will offer Deutsche Telekom’s customers a co-branded version of RingCentral Video (RCV) as a lead stand-alone video solution, which
June 8, 2021
Alcatel-Lucent Enterprise and RingCentral launch new cloud communication solution, Rainbow Office powered by RingCentral, in the United Kingdom
As a first step, the partnership will offer Deutsche Telekom’s customers a co-branded version of RingCentral Video (RCV) as a lead stand-alone video solution RingCentral, Inc. (NYSE: RNG), a leading provider of global enterprise cloud communications, video meetings, collaboration, and contact center solutions, today announced a partnership with Deutsche Telekom to transform business communications for customers of all sizes. With Deutsche Telekom’s extensive network presence and RingCentral’s deep Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS) capabilities, the partnership will deliver mobility-centric, flexible, easy to use, and secure cloud communication solutions. This will bring the benefits of next-generation communications and collaboration capabilities to companies of every size. As a first step, the partnership will offer Deutsche Telekom’s customers a co-branded version of RingCentral Video (RCV) as a lead stand-alone video solution, which
May 31, 2021
RingCentral Announces Partnership With Deutsche Telekom
As a first step, the partnership will offer Deutsche Telekom’s customers a co-branded version of RingCentral Video (RCV) as a lead stand-alone video solution RingCentral, Inc. (NYSE: RNG), a leading provider of global enterprise cloud communications, video meetings, collaboration, and contact center solutions, today announced a partnership with Deutsche Telekom to transform business communications for customers of all sizes. With Deutsche Telekom’s extensive network presence and RingCentral’s deep Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS) capabilities, the partnership will deliver mobility-centric, flexible, easy to use, and secure cloud communication solutions. This will bring the benefits of next-generation communications and collaboration capabilities to companies of every size. As a first step, the partnership will offer Deutsche Telekom’s customers a co-branded version of RingCentral Video (RCV) as a lead stand-alone video solution, which
June 1, 2021
Avaya Cloud Office™ Offers New Features Enhancing Cloud Communications for Global Businesses Going Forward to the New World of Hybrid Work
As a first step, the partnership will offer Deutsche Telekom’s customers a co-branded version of RingCentral Video (RCV) as a lead stand-alone video solution RingCentral, Inc. (NYSE: RNG), a leading provider of global enterprise cloud communications, video meetings, collaboration, and contact center solutions, today announced a partnership with Deutsche Telekom to transform business communications for customers of all sizes. With Deutsche Telekom’s extensive network presence and RingCentral’s deep Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS) capabilities, the partnership will deliver mobility-centric, flexible, easy to use, and secure cloud communication solutions. This will bring the benefits of next-generation communications and collaboration capabilities to companies of every size. As a first step, the partnership will offer Deutsche Telekom’s customers a co-branded version of RingCentral Video (RCV) as a lead stand-alone video solution, which
May 25, 2021
RingCentral and NICE Expand and Extend Partnership
Multi-year extension addresses accelerating market demand for an integrated, best-in-class Unified Communications as a Service (UCaaS)-Contact Center as a Service (CCaaS) solution from a single provider RingCentral, Inc. ( NYSE: RNG ) and NICE ( Nasdaq: NICE ) today announced a multi-year expansion and extension of their long-term agreement to market and sell RingCentral Contact Center™ worldwide. Capitalizing on the accelerated trend of customers purchasing UCaaS and CCaaS together, RingCentral and NICE are expanding their partnership to bring the combined benefits of their market leading solutions, along with all future innovation and new geographies. RingCentral Contact Center integrates NICE’s CXone cloud contact center with RingCentral’s cloud Message Video Phone™ (MVP™) platform. It brings together two recognized industry leaders, providing companies with a trusted, secure, reliable customer communications and engagement solution that drives loyal customer relationships and
May 18, 2021
RingCentral Leads in Omdia Unified Communications as a Service North American Scorecard for the Fifth Year in a Row
RingCentral, Inc. (NYSE:RNG), a leading provider of global enterprise cloud communications, video meetings, collaboration, and contact center solutions, today announced that it ranked first in this year’s Omdia Unified Communications as a Service (UCaaS) Scorecard . The annual Omdia report evaluates the top North American UCaaS providers, based on market share, financial stability, market momentum, service development, and customer reviews. RingCentral topped the rankings for the fifth consecutive year. “RingCentral finished another strong year, solidifying its place as the UCaaS market share leader and the leader of this year’s Scorecard. As of year-end 2020, no other provider comes close to RingCentral in terms of installed base of UCaaS seats,” said Diane Myers, chief analyst at Omdia. “Even with the largest installed base, it kept pace with average market growth, which helps it stay ahead of the competition in a tight field. Additionally, RingCentral had an impressive year with
May 10, 2021
Verizon Business and RingCentral deliver cloud-based enterprise solutions
May 4, 2021
RingCentral Announces First Quarter 2021 Results
RingCentral Office® ARR up 40% to $1.3 billion Enterprise ARR up 62% to over $500 million Global 2000 and Fortune 1000 Enterprise Business now surpasses $100 million ARR RingCentral, Inc. (NYSE: RNG), a leading provider of global enterprise cloud communications, video meetings, collaboration, and contact center solutions, today announced financial results for the first quarter ended March 31, 2021. First Quarter Financial Highlights Total revenue increased 32% year over year to $352 million. Subscriptions revenue increased 34% year over year to $325 million. Total Annualized Exit Monthly Recurring Subscriptions (ARR) increased 37% year over year to $1.4 billion. RingCentral Office ® ARR (UCaaS + CCaaS) increased 40% year over year to $1.3 billion. Direct and Partners Office ARR (1) increased 33% year over year to $817 million, an acceleration of 8 points year over year. Channel Office ARR increased 53% year over year to $505 million. “First quarter results were exceptional, with
April 28, 2021
RingCentral Brings Accessible, Mobile Communications to CNIB Foundation
RingCentral, Inc. (NYSE:RNG), a leading provider of global enterprise cloud communications, video meetings, collaboration, and contact center solutions, today announced that the CNIB Foundation (Canadian National Institute for the Blind), Canada's oldest and largest organization serving people with sight loss, has selected RingCentral Office® as its cloud communications solution. RingCentral provides accessible, cloud-based communications capabilities that enable CNIB Foundation’s staff to more effectively connect, communicate, and collaborate with each other. As an organization dedicated to helping people with sight loss lead independent, active lives, the CNIB Foundation needed a communications solution that was accessible by design. They were previously hampered by an on-premise legacy PBX system, as that was the only option available that offered accessibility features. Without RingCentral, the CNIB Foundation found it difficult to modernize their communications infrastructure and
April 21, 2021
RingCentral Recognized as a 2021 Gartner Peer Insights Customers’ Choice for Unified Communications as a Service, Worldwide
The Gartner Peer Insights Customers' Choice distinction is based on feedback and ratings from end-user professionals who purchase, implement, and use the product RingCentral, Inc. (NYSE:RNG), a leading provider of global enterprise cloud communications, video meetings, collaboration, and contact center solutions, today announced that it was named a Customers’ Choice in the April 2021 Gartner Peer Insights ‘Voice of the Customer’: Unified Communications as a Service (UCaaS), Worldwide report for both the large and mid-size enterprise. RingCentral® was the only vendor to receive the highest overall rating of 4.6 out of 5 stars, as of 28 th February 2021 based on 126 reviews. Per the Gartner report, “In the UCaaS market, Gartner Peer Insights has published 1,193 reviews and ratings in the 12-month period, which ended on February 28, 2021. The overall rating is a measure of how satisfied existing customers are with a vendor’s product. The table in the report takes into consideration the
April 20, 2021
RingCentral Rapidly Expands Capabilities of RingCentral Video
Over 100+ new features help people to communicate and work from anywhere RingCentral, Inc. (NYSE: RNG), a leading provider of global enterprise cloud communications, collaboration, video meetings, and contact center solutions, today announced a range of new video and team messaging capabilities to enhance online meetings and enable people to effectively communicate and collaborate from anywhere. In addition, as people continue to work from anywhere, the RingCentral mobile app is gaining significant momentum. It is the highest rated app in its category on Google Play with a rating of 4.6 and among the top ranking apps in its category on the Apple Store with a rating of 4.6*. A select few new RingCentral Video capabilities include: Overlay: Enables users to keep audiences engaged during their virtual presentations by overlaying their video on top of the content on their screen, creating a “weather person” visual effect. Presenters can interact directly with the content by moving
April 19, 2021
RingCentral Announces Date of First Quarter 2021 Financial Results Conference Call
RingCentral, Inc. (NYSE: RNG), a leading provider of global enterprise cloud communications, video meetings, collaboration, and contact center solutions, today announced that it will report financial results for the first quarter ended March 31, 2021 after market close on Tuesday, May 4, 2021. The company also announced that it will hold a conference call on the same day at 2:00 PM Pacific Time (5:00 PM Eastern Time) to discuss its quarterly financial results. The conference call can be accessed by dialing (877) 705-6003 from the United States or (201) 493-6725 internationally with reference to the company name and conference title, and a live webcast and replay of the conference call can be accessed from the investor relations page of RingCentral’s company website at http://ir.ringcentral.com . Following the completion of the call through 11:59 PM Eastern Time on May 11, 2021, a telephone replay will be available by dialing (844) 512-2921 from the United States or (412) 317-6671
April 19, 2021
Customer Adoption Accelerates as Avaya Cloud Office™ Adds New Features Enabling Businesses to Leverage Cloud Communications Empowering Their Workforce
RingCentral UK Ltd. and CDW, technology services and solutions provider, today announced that Lush Cosmetics has selected RingCentral® to power its business communications across its global workforce and enable them to better engage with their customers. RingCentral UK Ltd. is a wholly-owned subsidiary of RingCentral, Inc. (NYSE: RNG), a leading provider of global enterprise cloud communications, video meetings, collaboration, and contact center solutions. As a growing organisation, Lush needed a communications solution capable of scaling to meet the increasing demands of their business. They worked with their longstanding IT services and solutions partner, CDW, to identify the right cloud communications solution. According to Gavin Berwitz, Commercial Sales Director at CDW , “CDW worked as a trusted partner, assisting with capturing Lush’s requirements, providing market insights around partner differentiation, and accelerating the evaluation process. RingCentral Office® is the
April 15, 2021
Atos and RingCentral Announce ‘Unify Video by RingCentral’ in Europe
Atos and RingCentral, Inc. (NYSE: RNG), a leading provider of global enterprise cloud communications, collaboration, video meetings, and contact center solutions, today announced the launch of Unify Video by RingCentral in Europe. A standalone video with team messaging product, Unify Video is designed to enhance online meetings and enable people to work smarter and communicate and collaborate from anywhere. This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20210415005170/en/ The new solution is a powerful entrant into the enterprise video collaboration market, which has seen rapid growth through the course of 2020. Unify Video, based on RingCentral’s integrated video meeting with team messaging solution, provides users with high quality and high-availability video meetings, seamlessly integrated with team messaging, file sharing, contact, task, and calendar management - resulting in a Smart Video Meetings™ experience. In
April 8, 2021
Eclipse Technology Solutions Partners with RingCentral to Bring Cloud Based Communications Services to Enterprise Customers
Eclipse Technology Solutions, a leading provider specializing in the delivery of transformative, end-to-end technology solutions and services, today announced a new partnership with RingCentral, a leading provider of global enterprise cloud communications, video meetings, collaboration, and contact center solutions. Eclipse will offer RingCentral’s market-leading unified communications as a service (UCaaS) solutions as the lead cloud communications offer to enterprise customers in Canada enabling them to work from anywhere. “Our focus is on delivering great technology solutions to drive real business value for our customers,” said Robert Stroud, CEO, at Eclipse. “In a world where workforces will increasingly work from anywhere, RingCentral’s leading UCaaS solutions bring the right capabilities to ensure people can communicate, collaborate and connect on any device in any location.” Leveraging RingCentral’s UCaaS solutions, Eclipse Technology will enable customers to accelerate their
April 7, 2021
Houston County Board of Education Supports Teachers and Distance Learners with RingCentral
RingCentral, Inc. (NYSE:RNG), a leading provider of global enterprise cloud communications, video meetings, collaboration, and contact center solutions, today announced that Houston County Board of Education is utilizing RingCentral to create a district-wide support center for its teachers and distance learners. The Houston County School District, which educates 30,000 K-12 students across 37 campuses, uses RingCentral’s cloud-based communications solution to enable the district’s small but nimble team to categorize, manage and field enquiries from staff and students who were experiencing difficulty with their digital homeschooling set-up. Houston County Board had to solve the same unique challenge that faced schools all over the world: how to address growing concerns from parents and students about how to deal with technical issues on top of moving to education from home. The district began receiving large volumes of technical support calls from families and teachers and realized
April 6, 2021
AT&T Business Raises the Bar for Business Phone Service
AT&T* Business erases the line between business wireline and mobile phone service with AT&T Office@Hand Wireless. Available today, AT&T Office@Hand Wireless introduces game-changing communication tools for businesses to remove complexity and communicate more efficiently and effectively. In today's ultra-competitive environment, this can mean delivering better service, building lasting customer relationships and improving employee productivity.
March 31, 2021
RingCentral and Alcatel-Lucent Enterprise Announce the Availability of Rainbow Office, Powered by RingCentral, in Eight European Countries
Rainbow Office, now available in Austria, Belgium, France, Germany, Ireland, Italy, Spain, and the Netherlands RingCentral, Inc. (NYSE: RNG), a leading provider of global enterprise cloud communications, collaboration, video meetings, and contact center solutions and Alcatel-Lucent Enterprise , a leading provider of communications, networking and cloud solutions, today announced the launch of Rainbow Office, powered by RingCentral , a Unified Communications as a Service (UCaaS) solution, in eight European countries including Austria, Belgium, France, Germany, Ireland, Italy, Spain, and the Netherlands. This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20210331005365/en/ Resulting from a strategic partnership between the two companies, Rainbow Office, powered by RingCentral, combines the latest in UCaaS technology from RingCentral with market-leading telephony and networking products and services from Alcatel-Lucent Enterprise’s
March 24, 2021
ecotel Announces Partnership with RingCentral to Enable Businesses Across Germany to Work from Anywhere
ecotel communication ag, a leading provider of IT and telecommunication solutions for business customers in Germany and RingCentral, a leading provider of global enterprise cloud communications, video meetings, collaboration, and contact center solutions today announced a close partnership whereby RingCentral will be the lead Unified Communications as a Service (UCaaS) offer for customers of all sizes transitioning to the cloud. As part of the partnership, ecotel will offer RingCentral Office®, a UCaaS platform that provides team messaging, video meetings, and a cloud phone system to customers. It will also provide customers with value-added services including migration, adoption, and integration to help customers rapidly move to the cloud. This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20210324005323/en/ RingCentral Office will seamlessly integrate with ecotel’s existing voice portfolio for a smooth transition of their
March 22, 2021
RingCentral Acquires Security Technology to Deliver More Secure Business Communications and Video Meetings
New technology will enable RingCentral to offer end-to-end encryption across its global communications platform RingCentral, Inc. (NYSE: RNG), a leading provider of global enterprise cloud communications, video meetings, collaboration, and contact center solutions, today announced the acquisition of the technology and engineering team at Kindite, a developer of leading cryptographic technologies that mitigate and reduce security and privacy risks to information and applications in the cloud. The new technology will be incorporated into RingCentral’s global communications platform, providing customers with enhanced security capabilities including end-to-end encryption. “Security and reliability are paramount in enabling employees to work from anywhere,” said Heather Hinton, chief information security officer at RingCentral. “With this team’s leading-edge security technology, we will accelerate our ability to deliver end-to-end encryption and continue to enhance our commitment to
March 11, 2021
Small and Mid-Sized Businesses Lead the Transition to Working from Anywhere
New study from RingCentral finds the majority of SMBs welcoming hybrid work RingCentral, Inc. (NYSE: RNG), a leading provider of global enterprise cloud communications, video meetings, collaboration, and contact center solutions, today announced the findings of its 2021 State of Hybrid Work report, an in-depth look at how small and medium businesses (SMBs) are managing their workforces during the COVID-19 pandemic. The report includes findings from interviews with over 1,000 respondents from companies employing from one to a hundred employees. It suggests that the majority of small and medium businesses have already embraced people working from anywhere and plan to support a mix of in-office and remote working for the long term future. According to these findings, while the majority of organizations plan to support a hybrid workforce post-pandemic, smaller businesses are the early movers today. “The way businesses connect and communicate has fundamentally changed and perhaps contrary
March 4, 2021
RingCentral Named a Leader in Two IDC MarketScape UCaaS Reports for Enterprise and SMB Segments
RingCentral, Inc. (NYSE:RNG), a leading provider of global enterprise cloud communications, video meetings, collaboration, and contact center solutions, today announced that it has been recognized as a Leader in two IDC MarketScape reports for UCaaS Enterprise and small and medium-sized business (SMB) market segments. The Enterprise report evaluates 19 different vendors that sell to organizations with 1000 or more employees, while the SMB report evaluates 15 different vendors that sell to organizations with fewer than 1,000 employees. In both reports, RingCentral was named a Leader. The two new IDC MarketScape reports are: - IDC MarketScape: Worldwide UCaaS Service Providers for Enterprise 2021 Vendor Assessment (Doc #US47452521, February 2021) and - IDC MarketScape: Worldwide UCaaS Service Providers for SMB 2021 Vendor Assessment (Doc #US47452421, February 2021) IDC estimates that worldwide UCaaS service provider revenue, including Over the Top (OTT) providers, will reach $16.1
February 25, 2021
RingCentral Opens Innovation Centers in India
Amazon and OYO veteran Anil Goel joins as Vice President of Engineering and India General Manager RingCentral, Inc. (NYSE: RNG), a leading provider of global enterprise cloud communications, collaboration, video meetings, and contact center solutions, today announced plans to open two new innovation centers in India. The centers, which will be located in Bangalore and Gurgaon, will undertake research and development for RingCentral’s suite of products. This is the latest stage of the company’s global expansion and it expects to hire top talent in India. The company also announced that Anil Goel has been appointed as Vice President of Engineering and India General Manager. Goel was most recently Global Chief Technology and Product Officer at OYO Hotels and Homes, and previous to that, was at Amazon as Head of Engineering of Customer Returns and Reverse Logistics Business. “RingCentral is expanding rapidly to help bring the benefits of cloud-based business communications to customers
February 24, 2021
RingCentral Introduces Direct Calls from Salesforce
Sales agents can now manage customer conversations directly from Salesforce for increased efficiency and productivity RingCentral, Inc. (NYSE: RNG), a leading provider of global enterprise cloud communications, video meetings, collaboration, and contact center solutions, today announced the release of in-app calling for Salesforce. The new feature enables sales agents to make, transfer, and control phone calls directly from Salesforce, resulting in increased productivity and efficiency, and empowering sales agents to drive improved customer engagement. With in-app calling, sales associates can easily control and manage all customer calls without ever leaving their browser. Users can select their preferred caller ID number, organize multiple calls as separate tabs on the browser, and manage incoming and outgoing calls across devices without having to download any additional software. “Today’s modern workforce needs the ability to communicate from anywhere using their preferred channels
February 16, 2021
RingCentral Appoints Former U.S. Secretary of Education Arne Duncan to Board of Directors
RingCentral, Inc. (NYSE:RNG), a leading provider of global enterprise cloud communications, video meetings, collaboration, and contact center solutions, today appointed former U.S. Secretary of Education, Arne Duncan to the company’s board of directors. This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20210216006024/en/ Arne Duncan, courtesy of RingCentral “Over the past year we have learned the importance of being able to communicate effectively from wherever we are,” said Secretary Duncan. “RingCentral’s vision of enabling people to learn and work from anywhere presents some intriguing opportunities for us all to rethink how this next generation of communications technologies will empower us as individuals, families, businesses and our communities. I look forward to working with my fellow board members on this exciting journey.” Secretary Duncan was U.S. Secretary of Education from January 2009 through December 2015 as part
February 16, 2021
RingCentral Announces Fourth Quarter 2020 Results
RingCentral Office® ARR up 39% to $1.2 billion Subscriptions Revenue up 34% RingCentral, Inc. (NYSE:RNG), a leading provider of global enterprise cloud communications, video meetings, collaboration, and contact center solutions, today announced financial results for the fourth quarter ended December 31, 2020. Fourth Quarter Financial Highlights Total revenue increased 32% year over year to $335 million. Subscriptions revenue increased 34% year over year to over $306 million. Annualized Exit Monthly Recurring Subscriptions (ARR) increased 35% year over year to $1.3 billion. RingCentral Office ® ARR increased 39% year over year to $1.2 billion. Mid-market and Enterprise ARR increased 49% year over year to $713 million. Enterprise ARR increased 55% year over year to $454 million. Channel ARR increased 55% year over year to $465 million. TCV deals over $1 million were a new record, up over 50% sequentially, including two over $10 million. “Fourth quarter was outstanding, driven by robust
February 11, 2021
RingCentral Leads with First Place and Highest Growth in 2020 Frost Radar UCaaS North American Market Report from Frost & Sullivan
RingCentral, Inc. (NYSE:RNG), a leading provider of global enterprise cloud communications, video meetings, collaboration, and contact center solutions, today announced it has ranked first and highest for growth in the 2020 Frost Radar™ UCaaS Market Report from Frost & Sullivan for the second year in a row. Frost Radar is an annual North American hosted IP telephony and UCaaS Radar report, which delivers analysis of 30 providers on their growth and innovation leadership, notable accomplishments in the past year, and prospects for success based on their technology development roadmaps and effective go-to-market strategies. RingCentral was also ranked as the number one market share leader in a separate report issued by Frost & Sullivan focused on growth opportunities in the UCaaS market. “In both 2019 and 2020, RingCentral retained its market share lead with high growth rates propped up by a robust feature set including mobility and video meetings; strong push into strategic
February 10, 2021
Lush Cosmetics Selects RingCentral through CDW to Power Cloud Communications Globally
RingCentral UK Ltd. and CDW, technology services and solutions provider, today announced that Lush Cosmetics has selected RingCentral® to power its business communications across its global workforce and enable them to better engage with their customers. RingCentral UK Ltd. is a wholly-owned subsidiary of RingCentral, Inc. (NYSE: RNG), a leading provider of global enterprise cloud communications, video meetings, collaboration, and contact center solutions. As a growing organisation, Lush needed a communications solution capable of scaling to meet the increasing demands of their business. They worked with their longstanding IT services and solutions partner, CDW, to identify the right cloud communications solution. According to Gavin Berwitz, Commercial Sales Director at CDW , “CDW worked as a trusted partner, assisting with capturing Lush’s requirements, providing market insights around partner differentiation, and accelerating the evaluation process. RingCentral Office® is the
February 8, 2021
Zane Long, RingCentral SVP Global Channel Sales, Recognized as 2021 CRN® Channel Chief
RingCentral (NYSE: RNG), a leading provider of global enterprise cloud communications, collaboration, video meetings, and contact center solutions, today announced that CRN ®, a brand of The Channel Company , has named RingCentral’s SVP of Global Channel Sales, Zane Long, on its prestigious list of 2021 Channel Chiefs for the fifth consecutive year. The executives on this annual list include leading IT channel vendor executives who continually demonstrate outstanding leadership, influence, innovation, and growth. The 2021 Channel Chiefs are prominent leaders who have influenced the IT channel with cutting-edge strategies, programs, and partnerships. All honorees are selected by CRN’s editorial staff based on their dedication, industry prestige, and exceptional accomplishments as channel advocates. “CRN’s 2021 Channel Chiefs list includes the industry’s biggest channel evangelists, a group of individuals who work tirelessly on behalf of their partners and drive growth through the
February 3, 2021
Foundation Building Materials Modernizes Business Operations with RingCentral’s Cloud Communications Solution
RingCentral, Inc. (NYSE:RNG), a leading provider of global enterprise cloud communications, video meetings, collaboration, and contact center solutions, today announced that Foundation Building Materials (FBM), a leading construction materials distributor for the commercial construction and residential building trade, has selected RingCentral Office® as its cloud communications solution, including team messaging, video meetings, and a cloud phone system, to enable more than 3,600 employees to work from anywhere. With operations spread out across over 180 locations in North America, FBM was looking to centralize its business communications into one solution, moving away from its multi-vendor legacy systems. FBM also needed a more reliable solution that provided greater mobility and multi-modal communication capabilities for staff—both office workers and drivers—to work productively from anywhere. “Reliability of service was a key factor for us, as we are a 24/7 shop and customers need
February 2, 2021
RingCentral Helps Developers Bring Video Meetings, Calls, and Transcription to Their Business Apps
RingCentral cloud-based communications platform now has over 50,000 developers and 5,000 custom integrations RingCentral, Inc. (NYSE: RNG), a leading provider of global enterprise cloud communications, video meetings, collaboration, and contact center solutions, is today announcing a range of new innovations designed to help developers bring improved communications capabilities to their business apps. These include: RingCentral Embeddable™ for RingCentral Video™ : RingCentral Video is now available via RingCentral Embeddable enabling developers to quickly integrate video meeting capabilities such as scheduling, joining, and hosting directly from their custom enterprise workflows. Call Supervision, Monitoring, and Streaming API : This new Application Programming Interface (API) enables developers to add real-time transcription of a call or use Natural Language Processing (NLP) and Artificial Intelligence (AI) to assist supervisors and agents to assess performance and resolve issues
January 28, 2021
Atos launches Unify Office by RingCentral in the United Kingdom
Broadens Microsoft Teams integrations to empower users to be more productive RingCentral, Inc. (NYSE:RNG), a leading provider of global enterprise cloud communications, collaboration, and contact center solutions, today announced RingCentral Cloud PBX™ for Microsoft Teams enabling Direct Routing integration. With RingCentral Cloud PBX for Microsoft Teams users will have access to more robust cloud PBX capabilities without ever having to leave the Teams interface on mobile, web, and desktop. RingCentral also provides broader integrations with Microsoft Teams that enhance user productivity across the platform. “Today’s modern workforce wants the flexibility to communicate using their preferred channels, both within and outside their organization,” said Will Moxley, chief product officer, RingCentral. “For organizations using Microsoft Teams for team messaging, RingCentral Cloud PBX for Microsoft Teams provides exceptional enterprise PBX capabilities, enabling users to remain productive
January 20, 2021
RingCentral Announces Date of Fourth Quarter 2020 Financial Results Conference Call
RingCentral, Inc. (NYSE: RNG), a leading provider of global enterprise cloud communications, video meetings, collaboration, and contact center solutions, today announced that it will report financial results for the fourth quarter ended December 31, 2020 after market close on Tuesday, February 16, 2021. The company also announced that it will hold a conference call on the same day at 2:00 PM Pacific Time (5:00 PM Eastern Time) to discuss its quarterly financial results. The conference call can be accessed by dialing (877) 705-6003 from the United States or (201) 493-6725 internationally with reference to the company name and conference title, and a live webcast and replay of the conference call can be accessed from the investor relations page of RingCentral’s company website at http://ir.ringcentral.com . Following the completion of the call through 11:59 PM Eastern Time on February 23, 2021, a telephone replay will be available by dialing (844) 512-2921 from the United States or
January 14, 2021
Atos launches Unify Office by RingCentral in U.S
Broadens Microsoft Teams integrations to empower users to be more productive RingCentral, Inc. (NYSE:RNG), a leading provider of global enterprise cloud communications, collaboration, and contact center solutions, today announced RingCentral Cloud PBX™ for Microsoft Teams enabling Direct Routing integration. With RingCentral Cloud PBX for Microsoft Teams users will have access to more robust cloud PBX capabilities without ever having to leave the Teams interface on mobile, web, and desktop. RingCentral also provides broader integrations with Microsoft Teams that enhance user productivity across the platform. “Today’s modern workforce wants the flexibility to communicate using their preferred channels, both within and outside their organization,” said Will Moxley, chief product officer, RingCentral. “For organizations using Microsoft Teams for team messaging, RingCentral Cloud PBX for Microsoft Teams provides exceptional enterprise PBX capabilities, enabling users to remain productive
January 12, 2021
TELUS and RingCentral Expand Partnership Enabling Canadian Businesses to Transition Legacy Phone Systems to the Cloud
TELUS (NYSE: TU), a world-leading communications and information technology company and RingCentral, Inc. (NYSE: RNG), a leading provider of global enterprise cloud communications, video meetings, collaboration, and contact center solutions, today announced an expansion of their partnership to serve broader sizes of businesses. They will work together to now enable Canadian small businesses to easily transition their legacy phone systems to the cloud via TELUS Business Connect , an all-in-one communications solution for message, video, and phone. Offered as part of TELUS Business Connect, the new Business Connect Voice and Business Connect Voice Plus plans are built for small businesses who want to replace their basic legacy services with a cost-effective, trusted business solution and richer functionality that enables remote work and easy online management. “Small businesses are the backbone of our economy and we want to provide them with solutions that enable them to run their
January 12, 2021
RingCentral Hires Jaya Kumar as Chief Marketing Officer
RingCentral, Inc . (NYSE: RNG), a leading provider of global enterprise cloud communications, video meetings, collaboration, and contact center solutions today announced that Jaya Kumar has joined the company as its Chief Marketing Officer (CMO) reporting to Anand Eswaran, president and chief operating officer (COO) at RingCentral. This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20210112005322/en/ Jaya Kumar (Photo: Business Wire) “I am delighted to welcome Jaya to lead our world-class marketing organization,” said Anand Eswaran, president and chief operating officer at RingCentral. “Jaya has a terrific track record of envisioning and leading category changing marketing programs across several industries and geographies. The boundaries between businesses and consumers are collapsing, and Jaya’s global experience, and pioneering marketing work at this intersection of consumers and businesses will prove invaluable in
January 7, 2021
RingCentral Appoints Security Expert Heather Hinton as Chief Information Security Officer
RingCentral, Inc . (NYSE: RNG), a leading provider of global enterprise cloud communications, collaboration, video meetings, and contact center solutions today announced that industry security veteran, Heather Hinton has joined RingCentral as the company’s Chief Information Security Officer (CISO). Hinton joins RingCentral from IBM, where she spent 13 years in various leadership positions, most recently as vice president and IBM distinguished engineer, and CISO for the company’s Cloud and Cognitive Software business unit. This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20210107005134/en/ Heather Hinton (Photo: RingCentral) Hinton brings more than 30 years of experience in Information Technology (IT) and cyber security expertise to RingCentral. Over the years, she has led product design and architecture, development, and sales and support for several organizations and was instrumental in bringing Privacy by Design thinking into
January 6, 2021
RingCentral Continues Focus on Trust With Cyber Essentials Plus Certification in the United Kingdom
Demonstrates company's ongoing commitment to global security, compliance, and data integrity RingCentral UK Ltd. , a leading provider of global enterprise cloud communications, video meetings, collaboration, and contact center solutions and a wholly-owned subsidiary of RingCentral, Inc. (NYSE: RNG) today announced that the company has secured the United Kingdom National Cyber Security Centre’s (NCSC) Cyber Essentials Plus certification. The certification, under the UK Government's Cyber Essentials scheme, was achieved following a comprehensive external audit process undertaken by Manchester based NCC Group. The Cyber Essentials Plus certification demonstrates robust practice across operational processes and resilient cyber defenses. This certification is part of RingCentral’s ongoing commitment to trust, security, and compliance. “Trust is the currency of business communications,” said Steve Rafferty, Country Manager, United Kingdom & Ireland at RingCentral. “We are committed to