Which contact centre solution meets your business needs?
RingCentral Contact Centre
Basically, our tagline is to have the latest in technology and the best service available to our patients. And the full RingCentral solution will definitely add to that message. It shows that we’re using all the latest technologies, and that our communication pathways are very seamless for our patients.
Dale Anderson, Canberra Imaging Group’s PACS and Integration Manager
Our differentiator against the big four banks isn’t our products, it’s our people. Being better able to manage those demand times when our members want us is critical to our customer intimacy and service, and RingCentral’s workforce management has been instrumental to make sure that our staff are at the time and place where our members want them to be.
Benjamin Irons, Head of Direct Channels, Community First Credit Union
It was fantastic. Essentially the call centre was all together in the office one day, and the next day we all moved to our different homes – and from a customer perspective, it made no difference.
Damian Broadbent, Finance Director & Company Secretary, Accredited Power
Connect your CRMs and apps
Streamline your operations and enhance customer experiences with contact centre integrations and APIs, syncing information and workflows with your CRMs and apps.