RingCentral for Manufacturing
Build it better with AI communications
Operate more efficiently and streamline communication across every stage of production with RingCentral's AI-powered platform.
Serving over 400,000 businesses around the world
See why manufacturers choose RingCentral
Connect plant and office staff instantly
Bring plant floor and office teams together with calls, messaging, and video in one app. Keep production moving and ensure safety across every shift and location.
Improve supplier and customer response
Centralize communications to efficiently manage supplier and customer needs, support just-in-time workflows, and resolve issues faster.
Enhance efficiency
with AI automation
Use RingCentral’s AI for smart routing, task automation, and real-time analytics—reducing manual work and driving productivity across manufacturing environments.
Ensure global reliability and compliance
With 99.999% uptime, robust security, and compliance tools, RingCentral enables manufacturing facilities worldwide to maintain continuous, compliant communication.
Experience RingCentral in action
AI-powered products that manufacturing teams love
Business Phone
Seamlessly connect the plant and front office with reliable, AI-powered cloud calling and built-in team messaging.
Contact Center
Create effortless and secure customer experiences across every channel with RingCentral’s AI-first contact center solutions.
Events
Host virtual, onsite, or hybrid production reviews and process audits—powered by AI to ensure a seamless, impactful experience.
Conversation Intelligence
Give supervisors and quality teams real-time call insights and AI-driven performance scoring to improve process communication.
Create effortless team and customer experiences in manufacturing
RINGCENTRAL FOR MANUFACTURING EMPLOYEES
Streamline and protect your production lines and workforce
Real-time plant floor communication
Increase productivity with instant calls and messages between plant staff and supervisors across all shifts via RingCentral’s unified platform.
Remote collaboration for design teams
Empower design and engineering teams to collaborate seamlessly on projects through secure video meetings and document sharing.
Safety incident reporting
Capture and share details of accidents or hazards on the floor with RingCentral messaging to enable rapid emergency response.
Maintenance coordination and scheduling
Schedule equipment checks and alert technicians in real time with automated notifications and team messaging to minimize downtime.
RINGCENTRAL FOR MANUFACTURING CUSTOMERS
Enhance customer engagement with AI communications
Omnichannel customer support
Improve customer satisfaction with responsive omnichannel support (calls, SMS, chat) to quickly resolve product or order inquiries.
Order status and fulfillment updates
Keep customers informed with automated real-time updates and notifications about order status, shipping, and delivery changes.
Virtual product demonstrations
Host live or on-demand video demos, empowering sales teams to showcase features and answer customer questions effectively from anywhere.
AI-powered appointment scheduling
Allow clients to schedule plant tours, consultations, or support calls 24/7 using RingCentral’s AI Receptionist for hassle-free booking.
AI features, designed for manufacturing
RingCentral’s advanced AI helps streamline operations, improve customer service, and provide scalable real-time support to agents.
Automate customer support
Provide 24/7 support for order status, parts availability, and technical inquiries with intelligent virtual agents trained on your knowledge base.
Solve customer requests even faster
Speed up resolution of production issues and supply questions with AI-generated answers during live customer and vendor calls.
Coach on the spot
Equip supervisors to deliver instant, data-driven feedback during shift reviews and quality inspections with AI coaching tools.
Stay focused on calls
Automatically capture and transcribe critical details from supplier and production calls in real time.
PRODUCT SPOTLIGHT
Goodbye missed calls. Hello Al Receptionist.
Answer and route calls with 24/7 virtual receptionists.
Trusted by the world’s leading manufacturing companies
50%
increase in support team capacity for Glass Doctor using RingCentral.
1,400
Wells Enterprises employees connected together for the first time in a RingCentral webinar.
£20k
cost savings for Sinclair International using RingCentral.
15-25%
savings on overall communications costs at Foundation Building Materials.
Safeguard your production lines with secure cloud communications
Ensure compliance across production facilities with cloud solutions tailored for Risk and IT teams in manufacturing.
Serving manufacturers of all sizes
Integrate with our open platform
Connect essential apps like Salesforce, IndusTrack, ServiceNow, NetSuite and more to RingCentral.
Resources
Case study
Learn how Charter Industries consolidated its communications into one unified platform
Brief
Learn how push-to-talk capabilities connects your desk team with front line workers
Unify your manufacturing operations with RingCentral
Connect teams from the factory floor to the office, streamline workflows, and deliver fast, reliable customer support from one integrated communications platform.