RingCentral for Automotive Retail

Seamless dealership experiences with AI communications

Connect teams and customers with RingCentral's AI tools to streamline the car-buying journey from start to finish.
A salesman and a customer are discussing a motorcycle on the dealership floor.
Serving over 400,000 businesses around the world

Why leading dealerships choose RingCentral

Flexible communications

Unify customer interactions in one secure platform, empowering your sales and service teams to manage calls, messages, and virtual consultations from any location or device.

Effortless customer engagement

Connect with customers on their preferred channels, automate service reminders, and deliver seamless, secure support with a contact center designed for dealerships and service centers.

Streamlined operations

Seamlessly integrate CRM and scheduling tools while keeping remote sales, parts, and service team members connected with RingCentral’s AI-powered platform.

AI-powered experiences

Use RingCentral AI to resolve customer inquiries faster, gain insights from every interaction, and improve dealership loyalty—all while maintaining strict data privacy and security.

One secure, omnichannel 
platform for every sales and service team

AI Notes feature in the RingCentral app capturing key points from a video meeting on production and operations.

Business Phone

Whether you’re running a single dealership or a multi-location operation, empower your teams with secure AI-powered calls, messages, and video meetings across all their favorite devices.

Contact Center

Deliver personalized support throughout the customer journey, from sales to service. Optimize customer interactions using intelligent routing, real-time analytics, and AI insights to boost satisfaction and loyalty.

Events

Drive engagement and sales by hosting virtual vehicle launches and interactive showroom experiences for customers, and immersive product training sessions for your team, whether they’re on the showroom floor or working remotely.

Conversation Intelligence

Drive sales and customer happiness with AI-powered conversation insights, and track performance with smart dashboards and call scoring tailored for every step of the vehicle ownership journey—from first inquiry to loyal return visits.
PRODUCT SPOTLIGHT

Goodbye missed calls. Hello Al Receptionist.

Answer and route calls with 24/7 virtual receptionists.
  • Set up and personalize instantly
  • Deliver natural, seamless interactions
  • Handle FAQs and send texts
  • Scale with unlimited AI Receptionists
Ongoing call utilizing the RingCentral AI Receptionist feature on the mobile app

Given a choice between making better motorcycles or investing in phone systems, vehicles win out. With RingCentral we didn’t have to pick one over the other. We have both.

Aaron Cheatham, Director of Customer Experience and Corporate Systems, Zero Motorcycles

Effortless dealership communications
experiences with RingCentral

RingCentral for dealership employees

Transform operations with AI-powered communications

Unify your automotive ecosystem

Seamlessly connect dealerships, service centers, and customers with an integrated platform that enables everything from virtual vehicle tours to secure document sharing.

Supercharge your team with AI-driven efficiency

Equip your sales and service staff with cutting-edge AI tools, including live transcriptions, call summaries, and automated follow-ups—allowing them to focus on building relationships and closing deals.

Accelerate sales with seamless integrations

Streamline your sales funnel by integrating RingCentral with your automotive CRM and inventory management systems to generate quotes and close deals faster.

Improve performance with data-driven insights

Leverage AI-powered analytics to gain actionable insights into customer preferences, optimize inventory management, and provide personalized coaching to the sales team.
Dealership employee and a customer stand next to a car, talking.
RingCentral for dealership customers

Improve customer relationships through omnichannel engagement

Dealership employee is confirming appointment details on a laptop via RingCentral app.
RingCentral for dealership customers

Improve customer relationships through omnichannel engagement

Deliver seamless experiences across all touchpoints

Provide consistent, secure customer interactions across voice, text, email, and 20+ digital channels—all from a unified platform tailored for dealerships’ needs.

Connect customers with the right expert instantly

Use RingCentral’s intelligent routing to match customers with specialized agents for sales, service, or parts, ensuring efficient and knowledgeable assistance throughout the vehicle ownership journey.

Have more efficient interactions with AI insights

Enhance every customer touchpoint with AI capabilities—from 24/7 virtual assistants for initial inquiries to smart call summaries for sales conversations and sentiment analysis for service follow-ups.

Accelerate the vehicle purchase and service journey

Equip your team with real-time information and AI-suggested responses to streamline vehicle inquiries, financing negotiations, and service communications, leading to faster sales cycles and higher customer satisfaction.

AI features that automotive teams love

Offer more comprehensive customer support and streamline productivity with RingCentral’s built-in AI.

Automate customer support

Provide around-the-clock support for vehicle inquiries, service requests, and financing questions with intelligent virtual agents powered by your dealership’s knowledge base.
UI showing RingCX intelligent virtual agent (IVA) feature which provides easy prompts for employees.

Solve customer requests even faster

Deliver a better customer experience with AI-generated responses during live calls that can instantly answer questions about inventory, service scheduling, and financing.
UI showing AI Transcriptions feature in the RingCentral app.

Instantly draft messages

Quickly craft clear, professional messages for customers—whether it’s a follow-up on a test drive, repair status update, or promotional offer—with AI assistance.
UI showing draft generation capabilities within RingCentral app

Focus on the call, not taking notes

Eliminate manual notes with real-time call summaries and transcriptions, empowering your team to focus on building stronger relationships and driving revenue.
UI showing AI Notes and AI Transcript features which summarize calls and action-items.

Accelerate customer satisfaction

A smiling dealership employee sits at a desk.

Drive customer satisfaction and dealership productivity

Increase customer loyalty with personalized, omnichannel communication throughout the buying and ownership experience
Streamline sales and service collaboration with integrated communication workflows
Ensure secure sharing of financial and customer data
Floor supervisor is taking a call while overseeing the production line at a manufacturing plant.

Accelerate production efficiency and enhance supplier relationships

Optimize communication across the automotive supply chain
Improve coordination across design, engineering, and production teams with AI-powered collaboration tools
Enhance quality control and issue resolution by centralizing communication and documentation
A mechanic discusses car repairs with a customer.

Enhance customer service and streamline automotive maintenance

Simplify service scheduling, parts inventory, and maintenance operations
Optimize service package offerings and upsell opportunities more effectively
Enhance internal team collaboration and remote diagnostics capabilities for faster resolutions

Integrate with our open platform

Add construction management, CRM, and productivity apps such as Procore, Autodesk, Salesforce and more to RingCentral.

Switch your dealership
teams to RingCentral today

Join over 400,000 customers worldwide that use RingCentral to run their business.