RingCentral for Healthcare
Create effortless patient experiences
Bring staff and patients together with AI-powered team messaging, video conferencing, phone calls, and a modern contact center—on any device.
Nearly 100% of all customer success calls now analyzed by AI
Serving over 22,000 healthcare organizations around the world
Secure, connected healthcare communications
Automate patient experiences
Use AI Receptionist (AIR) to schedule appointments, answer patient questions, and route urgent callers 24/7—so no call goes unanswered.
Optimize clinical workflows
Free healthcare teams to focus on patients by leveraging AI Virtual Assistant (AVA) to capture documentation, generate visit summaries, and streamline workflows.
Analyze care interactions
Create better patient experiences by letting AI Conversation Expert (ACE) examine conversations to surface clinical insights, identify care gaps, and provide actionable intelligence.
Transform the patient journey
Build a seamless and compliant contact center ecosystem that automatically personalizes every patient interaction across digital and voice channels with RingCX.
NEW
Introducing AIR Pro:
build voice-first AI agents
Design and launch conversational AI agents across voice, SMS, chat and social.
Start fast with industry-ready accelerators for healthcare.
Build your AI agent using natural language prompts—no coding needed.
Automate sophisticated workflows and refine as you scale.
Elevate patient and staff experiences with RingCentral
RINGCENTRAL FOR HEALTHCARE STAFF
Optimize with compliant communications
Connect staff and remote workers
Get AI-powered calling, messaging, meetings, and eFaxing in one app to keep your healthcare team connected anytime, anywhere.
Reduce costs and improve operations
Unify services with AI to reduce costs and enhance ROI, while seamlessly replacing multiple tools and providers.
Modernize core legacy systems
Streamline and scale healthcare operations with cloud-based communications for scalability, automation, and innovation.
Manage risk & compliance
Ensure secure, compliant healthcare communications with 99.999% availability, global certifications, and enterprise-grade security.
RINGCENTRAL FOR PATIENTS
Deliver effortless patient experiences at every step
Support patients on their preferred channels
Provide effortless, secure care with omnichannel support via voice, text, email, and 20+ digital channels.
Route patients to the right professionals, every time
Ensure consistent care with intelligent routing that connects patients to the right specialist without delays or repeat steps.
Resolve patient inquiries faster
Equip staff with context and smart tools to speed up scheduling, claims, and patient support.
Deliver AI-powered personalization
Enhance patient care with AI for virtual agents, sentiment tracking, call summaries, and real-time coaching insights.
AI tools to support your standard of care
Connect your practice from intake to follow-up with AI that elevates patient experiences.
Deliver better support during virtual appointments
Enable telehealth visits with HIPAA-secure video consultations and automated clinical documentation, allowing providers to focus on patients while AI captures critical details.
Automate patient inquiries quickly and effectively
Answer patient questions 24/7 with intelligent virtual agents that tap into your company’s knowledge base to provide better patient experiences.
Assist care teams with informed guidance
Reduce costs and improve efficiency by automating claims processing, generating patient encounter summaries, and offloading administrative tasks.
Analyze patient interactions for better care
AI analyzes patient and member interactions to identify care gaps, predict health risks, and improve satisfaction—enabling providers and payers to deliver proactive, personalized care.
Industry trends
Healthcare companies are shifting to AI communications
78%
Of healthcare organizations saw higher patient satisfaction after improving communication strategies.
65%
Of patients now expect better customer service from healthcare providers than a year ago.
57%
Of healthcare providers reduced the number of missed appointments.
Trusted by the world’s leading healthcare brands
$350k
Annual savings company-wide at Sun River Health
40k+
Inquiries handled weekly at ENT and Allergy
50%
Annual savings for Carbon Health
$1.1 M
Projected savings for CHG Healthcare
Invest in a better patient and staff experience
Deliver professional, connected client experiences on a secure business communications platform.
Provide connected, coordinated care
Strengthen virtual care delivery
Simplify care coordination
Securely connect patients and teams
RingCentral’s HITRUST certification lets our staff securely communicate via phone, chat, or video anywhere, giving us invaluable peace of mind.
Darryl Flores, Director of Gonzaba’s Patient Access Center
Strengthen processes and member care
Streamline member enrollment
Fast-track benefits authorization
Improve claim management efficiency
RingCentral unifies voice, meetings, fax, and collaboration on one platform, seamlessly connecting teams and boosting collaboration.
Bryan Tonne, Director of Business Technology, VGM Group
Enable faster innovation
Simplify clinical trials and collaboration
Speed up development and quality
Strengthen support and safeguard IP
AI insights help us coach agents, spot trends in customer calls, and improve service for our customers and their patients.
Matt Pernesky, Director of Customer Experience
Accelerate sales
Coordinate with sales teams and distributors
Improve customer support and engagement
Simplify training and demos
AI Conversation Expert enables us to review AI-generated call analyses in 2 minutes instead of 25, saving 92% of our call review time.
Zac Shannon, IT Director
Keep patient data safe and secure
Our top priority is making sure your patient and member data is always safe, secure, and in compliance.
Serving healthcare organizations of all sizes
Integrate with our open platform
Add essential EHR system apps like Epic, Cerner, Allscripts, Medtech, Nextgen, Athenahealth, and eClinicalWorks.
Deliver your standard of care with RingCentral
Join over 500,000 businesses worldwide that use RingCentral to stay connected.
Contact sales
Let’s talk about bringing your team and customer conversations together on one AI-powered communications platform.
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