RingCentral for Transportation & Logistics

AI communications for fleets on the move

Increase efficiency and reliability from dispatch to delivery with RingCentral’s AI-powered communication tools.
Truck driver sending a message through the RingCentral mobile app to request the updated route schedule.
Truck Site logo
Truck Site achieved 3x better productivity, responsiveness, and operational visibility.
Serving over 400,000 businesses around the world

Why leading transportation and logistics companies choose RingCentral

A connected supply chain

Keep freight managers, dispatchers, and drivers connected with smart call routing, SMS tools, and video—all in one app.

AI-powered efficiency

Improve team efficiency at the depot and on the road with AI call summaries and transcripts that capture every detail automatically.

Uplevel your field team

Equip smartphones and rugged devices with push-to-talk functionality to enable instant connection from anywhere.

More personalized interactions

Leverage AI analytics and quality management for more actionable insights, targeted coaching, and greater satisfaction at every touchpoint.

Built for fleet, freight, and supply chain communications

AI Notes feature in the RingCentral app capturing key points from a video meeting on cloud-based logistics management.

Business Phone

Seamlessly connect with dispatchers, drivers, and other stakeholders with reliable, AI-powered cloud calling and built-in team messaging.

Contact Center

Create effortless and secure customer experiences across every channel with RingCentral’s AI-first contact center solutions.

Events

Host virtual, onsite, or hybrid events, from fleet briefings to partner summits, with AI powering a more seamless, impactful experience.

Conversation Intelligence

Empower dispatchers and logistics teams with at-a-glance views, AI-powered scoring, and automated call summaries.

Enhance delivery, dispatch, and driver communications with RingCentral

RingCentral for transportation employees

Connect every team, from warehouse to last mile

Connect drivers and dispatchers instantly

Enable drivers and dispatchers to stay connected in real time using a single app for messaging, video, and phone calls.

Coordinate teams more efficiently

Increase productivity by enabling logistics teams to collaborate on deliveries, schedules, and updates via RingCentral’s unified communications platform.

Provide training from anywhere

Host virtual coaching sessions for drivers to support continuous learning and reinforce a strong safety culture across the entire fleet.

Oversee operations and staff remotely

Manage remote or decentralized logistics teams seamlessly with RingCentral’s tools for meetings, messages, and task tracking.
Team member gets a pop-up RingCentral meeting notification on a tablet device.
Customer support staff enabling RingCentral’s AI transcription feature during a phone call.
RingCentral for transportation customer experiences

Solve customer issues faster and streamline logistics operations

Deliver seamless customer service support

Provide fast, reliable 24/7 assistance using RingCentral’s omnichannel contact center to ensure quick responses to customer inquiries across every channel throughout the shipping journey.

Resolve delivery issues proactively

Address delays and disruptions in real time with RingCentral’s AI-powered tools, keeping customers informed and operations running smoothly.

Notify customers with real-time updates

Keep customers informed with automated updates on shipment status and ETAs through SMS and live chat.

Personalize every interaction

Use RingCentral’s AI-driven insights to tailor communications across the logistics lifecycle, build trust, and improve retention.

AI features that transportation and logistics teams love

Drive efficiency and keep teams connected with AI-powered tools built to keep fleets running on schedule.

Automate customer  support

Handle shipping and delivery inquiries more efficiently with intelligent virtual agents that tap into your knowledge base.
RingCX intelligent virtual agent (IVA) providing shipment cost calculations for a customer.

Solve customer requests even faster

Provide instant delivery updates and shipment tracking with AI-generated answers during live customer calls.
Agent using RingCX Agent Assist to handle a freight loss claim.

Coach on the spot

Help managers give instant feedback to drivers and staff with AI coaching tools.
RingCentral AI Notes capturing key points from a meeting about fuel expenses and driver shortages.

Stay focused on calls

Use AI to transcribe live dispatch and service calls, automatically capturing load details, ETAs, and issues.
NTBD

Experience RingCentral in action

PRODUCT SPOTLIGHT

Goodbye missed calls. Hello Al Receptionist.

Answer and route calls with 24/7 virtual receptionists.
  • Set up and personalize instantly
  • Deliver natural, seamless interactions
  • Handle FAQs and send texts
  • Scale with unlimited AI Receptionists
Ongoing call utilizing the RingCentral AI Receptionist feature on the mobile app

Trusted by the world’s leading transportation companies

30k+
support calls managed monthly by Ryder Systems using RingCentral.
200%
improvement in efficiency for Truck Site with RingCentral.
20%
of sales managers’ time saved using RingCX workflow automations.
$12k
monthly savings in overall communications costs at Corrigan Moving Systems.
Collage of three RingCentral customer story: Ryder, Corrigan, Truck Site

Navigating communication for transportation and logistics

Drive seamless global transport and logistics with a secure business communications platform for professional, connected client experiences.
Freight staff member checking notifications on the RingCentral app using a tablet.

Connect freight teams seamlessly

  • Streamline communication for freight managers, dispatchers, & drivers
  • Provide instant access to critical updates
  • Stay securely connected and responsive from dispatch to delivery
Worldwide Express logo
RingCX gives us an omnichannel contact center and real-time data, so we have full visibility into contact center performance.
Cheryl Hisdahl, Contact Center Manager
Airline staff member checking notifications on the RingCentral app using a laptop.

Optimize airport and airline operations

  • Connect airport security, air traffic control, retail, and concessions on one platform
  • Improve collaboration between ground crews and gates
  • Increase responsiveness and coordination for smoother passenger and flight experiences
Veritas Logistics logo
Thanks to RingCentral’s mobile app and 99.999% uptime, our team is earning the reputation of always being accessible to our clients, and that’s helping us grow.
Brian Hastings, Supply Chain Leader
Logistics staff checking marine shipment status on the RingCentral app on a tablet.

Coordinate more efficient voyages

  • Empower vessels, crews, and onshore teams to communicate in real time
  • Organize shipping schedules and cargo updates effortlessly
  • Operate reliably across global waters with a secure, unified platform
Bennet International logo
By migrating our company to RingCentral we’ve replaced an IT communications infrastructure that was stifling our operations with one that’s actually helping us grow.
Praveen Boppana, Director of Technology

Keep shipment and operations data secure

Ensure compliance with transportation regulations and safeguard sensitive logistics, fleet, and customer data using cloud solutions built for Risk and IT teams.

Integrate with our open platform

Connect essential apps like Salesforce, FleetWork, MyTruckFlow and more to RingCentral.

Let’s chart a path together

Join over 400,000 businesses worldwide that use RingCentral to stay connected.