With their previous PBX system, each board accommodated only 50 lines—so when space on a board ran out, a new one would have to be installed, costing time and money. Since switching to RingCentral, Simek and his team have enjoyed worry-free scalability. RingCentral provided Level 10 employees with pre-configured phones—as soon as they were plugged in, the phones were ready to use.
Level 10 also has employees who work remotely. With their previous system, mobile workers were forced to use personal cell phones for business purposes—but now, they can use RingCentral Softphone or RingCentral’s mobile app to make and receive work calls.
“With RingCentral, all you have to do is place an order and configure it online. The phones arrive ready to plug in and go when they arrive,” says Simek. “In the PBX world, a remote employee was truly remote. With RingCentral, the remote employees feel like they are in the same building, rather than 1,000 miles away.”