Lovisa
An unreliable and insecure global telephony system was a significant business risk to fast- growing global retailer Lovisa until it was replaced with RingCentral.
RingCentral gives us the flexibility we need to keep our employees connected and productive anywhere. And for our national retail operations, RingCentral makes it easy to open new stores, manage phones, and gain business intelligence into customer trends. That’s a lot to ask from a phone system, but RingCentral delivers all of it.
What impressed me most about our RingCentral implementation is that the team took some of our feature requests and actually built that functionality. At least a few of RingCentral’s recent feature additions are partly due to our input. That’s not a vendor. That’s a partner.
We’re building a presence in India, and that’s just the beginning of our planned international expansion. Because we have RingCentral, the telecommunications component of this expansion won’t be the complication that it usually is with other providers. It’s great to know that we have a global communications partner that operates all over the world and can support us as we add locations anywhere.