“We found a way to use the Ring Group feature to make our campus safer,” Scott says. “Our campus safety team has three locations. By creating a Ring Group, we’re able to have those safety lines forward to any or all the phones at every location.”
In fact, Scott says, Exeter has found many other creative uses for RingCentral to improve both the school’s internal operations and the service it provides to students.
“We had students who needed to be quarantined after coming in contact with a COVID-positive person. The Academy rented trailers to create quarantine dorms—and placed them in [HSR1] an area of campus where we couldn't run traditional phones. Fortunately, we didn’t have to. With RingCentral, we were able to set up digital phones in those dorms to give our quarantine dorm nurses the ability to stay in contact with our Health Center at all times.”
And when the stress of the lockdowns, remote learning, and the pandemic itself took a toll on some Exeter students, the school’s Counseling and Psychological Services team found itself needing to find a way to offer those students care—even from a distance. As Scott explains, RingCentral Video provided the answer.