Thomas Foods International
(TFI) began operations in South Australia in 1988, growing to become one of Australia’s largest family-owned food businesses. With teams in Australia, the US, China, Japan and Europe the TFI brands and business partnerships grow, supply, and distribute premium meat and seafood all over the world.
TFI’s growth from a regional abattoir to a global food supplier has been both organic and through acquisition, including the addition of new markets and also retail business. That included the acquisition of Country Fresh Nationwide, a processor and wholesaler with NSW facilities in Tamworth and Coffs Harbour, and Holco Fine Meats, a South Australian foodservice provider with operations in Adelaide, Darwin, Brisbane and Melbourne. In 2020, TFI rebranded these businesses as Thomas Foods International Australia
, a wholesale and retail supplier of quality Australian meat and seafood with a presence in all mainland states and territories. TFI Australia’s retail food products are branded as Thomas Farms
for delivery to supermarkets, butchers, other retail outlets and direct to consumers.
As well as rebranding its Australian businesses, TFI has been working to consolidate their management and operation, including the various telephony systems in use nationally.
“As most of our core sites are regional, it’s been very difficult getting any kind of data connection so most have been operating with either PSTN or ISDN services. We had nearly every flavour of on-site PABX available, because a lot of our sites we operate from were from businesses we had purchased,” explained Matt Kruschel, CIO, Thomas Foods International.