December 1, 2022

RingCentral Named a Leader in the 2022 Gartner® Magic Quadrant™ for Unified Communications as a Service, Worldwide Report for Eighth Year in a Row

RingCentral, Inc. (NYSE:RNG), a leading provider of global enterprise cloud communications, video meetings, collaboration, and contact centre solutions, today announced that Gartner has recognised RingCentral as a Leader in the 2022 Magic Quadrant for Unified Communications as a Service (UCaaS), Worldwide report, making this RingCentral’s eighth year in a row being named to the Leaders quadrant in the Magic Quadrant report, published on November 28, 2022.

“The publication of the Gartner Magic Quadrant report comes at a critical time for organisations still developing and fine tuning their future of work vision. Unified Communications as a Service plays a central and significant role in how these companies look to not just enable, but to optimise new hybrid work environments,” said Mo Kabiteh, president and chief operating officer, RingCentral. “Pervasive and integrated enterprise communication are central components of digital transformation strategies. As an innovator in this space, we are proud to be recognised once again by Gartner as a Leader in this year’s Magic Quadrant for UCaaS, Worldwide. We feel this recognition is a testament to RingCentral’s unwavering commitment to innovation and solution reliability.”

RingCentral has added multiple enhancements to its UCaaS offering which simplify communications, collaboration, and insights to inform business decisions, and enhance the customer experience. This includes the introductions this year of RingCentral WebinarTM, AI-based Meeting insights and summaries, Whiteboard, live transcription, next-gen analytics for lines of business, and AI Agent Assist.

To download a complimentary copy of the 2022 Gartner Magic Quadrant for Unified Communications as a Service, Worldwide report, go here. 


Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organisation and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

GARTNER and Magic Quadrant are registered trademarks and service marks of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved.

Gartner, Magic Quadrant for Unified Communications as a Service, Worldwide, By Rafael Benitez etc., 28 November 2022

About Ringcentral

RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact centre solutions based on its powerful Message Video Phone™ (MVP®) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral offers three key products in its portfolio including RingCentral MVP™, a Unified Communications as a Service (UCaaS) platform including team messaging, video meetings, and cloud phone system; RingCentral Video®,  the company’s video meetings solution with team messaging that enables Smart Video Meetings™; and RingCentral Contact Centre™ solutions. RingCentral’s open platform integrates with leading third-party business applications and enables customers to easily customise business workflows. RingCentral is headquartered in Belmont, California, and has offices around the world.

©2022 RingCentral, Inc. All rights reserved. RingCentral, Message Video Phone, MVP, RingCentral MVP, RingCentral Video, RingCentral Webinar, RingCentral Contact Centre, Smart Video Meetings, and the RingCentral logo are trademarks of RingCentral, Inc.


Media Contact information:

Explore Communications Pty Ltd
Martin Aungle
+61 415 917 381

Back to press releases