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The Detroit Pistons achieve 30% time savings with RingCentral

Discover how the Pistons used insights to elevate fan and team experiences.
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The Office Gurus saves clients $3.2M annually with RingCX

The leading BPO improves customer experiences and efficiency with RingCentral’s omnichannel solution.
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Lush sees 10% increase in customer satisfaction with RingCentral

The UK’s no. 1-ranked beauty brand is improving customer care — and saving money — with RingCentral.
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First Bank saves up to 30% on overall phone costs

Multibillion-dollar bank uses RingCentral to upgrade customer service and employee communications across more than 100 branches.
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Ryder achieves unrivaled phone performance with RingCentral

RingCentral helped put this fortune 500 transportation company on the road to massive telecom savings.
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The Golden State Warriors stay connected with RingCentral

The NBA’s Golden State Warriors use RingCentral to keep their entire champion workforce connected.
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Credit Human cuts service tickets by 61% with RingCentral

The leading credit union streamlines operations and enhances member support for 235,000 customers.
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Four medical professionals collaborating around a table.
Top-tier Canadian Hospital
A top-tier Canadian hospital modernizes its medical imaging department using RingCX and AI Quality Management. The team recaptures 73 hours per week and reduces patient complaints by 75% through automated workflows.
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Woman and handyman smiling while reviewing renovation checklist in modern kitchen.
Neighborly unified 30+ brands via RingCentral RingEX and Events. By replacing legacy sprawl with a unified cloud platform and virtual stage, they now host high-impact training for thousands of service experts with zero downtime
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A diverse group of people working at desks in a busy call center, engaged in phone conversations and using computers.
Facing a 19% call abandonment rate, RingCentral’s Customer Success team integrated a full suite of RingCentral AI products to automate nearly half of their inbound volume while boosting service levels by 119%.
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A man and woman examine a tablet while discussing options at a car dealership.
Cartelligent uses RingCentral’s AI Suite to eliminate lead loss and automate high-touch workflows. By deploying AIR, AVA, and ACE, they drove lead abandonment from 78% down to zero, streamlined Salesforce note-taking, and achieved an elite 9.85/10 customer satisfaction score.
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Two kitchen workers in striped aprons smile and talk while assembling burgers on a stainless steel counter filled with fresh ingredients.
Burgers’ Smokehouse
Burgers’ Smokehouse used RingCX to manage a 900% spike in holiday call volume. By leveraging supervisor tools and elastic licensing, they maintain their 70-year legacy of premium customer service.
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Two individuals looking at a computer screen, appearing to share insights or work together on a task.
Arcium reached over 2,300 global developers and investors using RingCentral Events. The platform delivered 10 hours of continuous content with a staggering 83% engagement rate.
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Two individuals in hard hats examining a blueprint at a construction site, discussing plans and details.
Brothers Services Company modernized its communications with RingCX and AI Quality Management. Shifting from manual oversight to automated insights drove a 20% increase in appointments and empowered a distributed team across two continents.
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A man and woman collaborating on a computer, focused on their work in a modern office setting.
Gate6 utilized the RingCentral Open Platform and App Connect to embed RingEX directly into ServiceNow. This integration automates call logging and recording uploads, significantly boosting agent performance.
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A man and woman examine a tablet together inside a storage unit, surrounded by boxes and storage items.
A leading storage company integrates RingCentral AI Conversation Expert (ACE) to automate call summaries and sentiment tracking, cutting administrative overhead by 80% and increasing outbound sales volume by 30%.
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Two individuals focused on their computers while collaborating in a modern office setting.
Loyally transformed its growth trajectory by launching custom CTI integrations for GoHighLevel and Freshdesk on the RingCentral App Gallery, leading to a 400% increase in recurring revenue.
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A man sitting on a porch, casually using a cell phone while enjoying the outdoor setting.
Maple Federal Credit Union struggled with fragmented legacy phones after a merger. See how they use RingEX and AI Receptionist to slash hold times by 90% and save 21 hours of daily capacity.
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Two smiling individuals collaborate on a laptop, engaged in a productive work session.
Using RingCentral App Gallery to integrate ServiceNow and Microsoft Teams into RingCX, this European IT leader unified five global service centers, achieving a 90% response rate under 30 seconds through automated routing.
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1. Two construction workers in safety vests and hard hats hold a tablet, discussing plans on a job site.
Trimble consolidates its global events program into RingCentral Events, replacing five fragmented systems with a single platform to achieve a 47% average engagement rate.
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A man installs wood flooring, carefully laying down planks in a well-lit room.
Keller Interiors overhauled their high-volume call management by deploying AI Receptionist. By replacing manual routing with intelligent automation, they slashed wait times 87%.
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A woman is affectionately petting a dog that is comfortably resting on a table.
Destination Pet deployed RingCentral’s AI Receptionist, ACE, and RingCX across 180+ locations to replace inconsistent offshore call centers with 24/7 automated support and integrated patient data.
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A man stands beside a large pile of steel pipes, showcasing industrial materials in a construction setting
GetPipe.com transforms its customer experience by implementing RingCentral AI Receptionist. The team now automates 90% of all inbound calls, achieving a 92% inquiry resolution rate and significant daily time savings.
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An elderly man in a wheelchair is with his wife, both appearing happy in a bright outdoor environment.
MedCare Equipment Company uses AI Receptionist and ACE to automate call routing and coaching, achieving 80% routing accuracy and reducing patient wait times by 40%.
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A man wearing a hard hat and safety vest is holding a tablet computer on a construction site.
Iron Workers International
Iron Workers International uses RingEX and AI Receptionist to bridge global communication gaps. By migrating to the cloud, they achieved 100% mobile connectivity for field leadership and ensured 24/7 automated member routing.
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A woman in a business suit engaged in a phone conversation, exuding professionalism and focus.
Griffith Financial Services
This national wealth management firm uses RingCentral AI Receptionist (AIR) to streamline operations, create a better experience for callers, and grow the firm’s revenue by 20%.
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Patient Connect implemented RingCX and AI Agent Assist to modernize their healthcare call center, resulting in a 20% boost in agent productivity and a significant increase in lead generation.
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A woman wearing glasses is focused on a document displayed on her laptop screen.
RSI Enterprises utilizes RingCX to eliminate per-minute dialer fees, saving $80,000 annually while doubling manager visibility into agent performance through real-time analytics.
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A man sitting on a porch, casually using a cell phone while enjoying the outdoor setting.
The Pest Rangers, a 5-star pest control leader, uses Al Conversation Expert (ACE) to gain total visibility into customer calls, resulting in a 30% increase in sales close rates and significantly improved recurring revenue.
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Two colleagues working intently on their computers in a shared office space.
Gameday Men’s Health implemented RingCentral AI Receptionist (AIR) to automate repetitive scheduling tasks, resolving 65% of inbound calls and saving the clinic 14 hours of staff time every month.
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A man with a headset is engaged in a conversation while using a laptop.
Televero Health, a leading behavioral health practice, leveraged AI Receptionist (AIR) to automate patient intake and routing. This shift achieved a 97% CSAT score and a $204K increase in monthly revenue by recapturing missed appointments.
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Northern Coalfields Community Care Association
Read how NCCCA migrated to RingCentral across its aged care facilities, saving $3,000 a month and improving communications and the overall experience for residents, their families and staff.
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A man sitting at a desk, talking on the phone, with a laptop and paperwork visible in his workspace.
Discover how Trojan Recruitment Group is ensuring every call is answered – even after hours – with RingCentral. Trojan also plans to leverage RingCentral’s AI capabilities for future business innovations.
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Helix Urgent Care
Helix Urgent Care implemented AI Receptionist to manage high call volumes across its Florida clinics and telehealth division. The solution now answers 100% of calls, handles 64% of inquiries automatically, and saves front-desk staff 13 hours every week.
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A woman wearing a headset takes a call
West Virginia 211 implemented AI Receptionist to streamline life-saving connections for its statewide information hotline. By automating location-based routing for 40,000 annual calls, they reduced overhead while ensuring rapid access to crisis specialists.
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A woman wearing a headset speaks to a customer
Echo Global Logistics uses RingCentral to take their client experience to the next level. With the help of RingCentral AI Conversation Expert and AI Quality Management, they’ve unlocked smarter, more efficient workflows at scale.
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A female doctor using RingCentral app on tablet
SpineOne implemented RingCentral AI Receptionist and AI Quality Management to virtually eliminate call abandonment and double their appointment conversion rates through intelligent self-service and data-driven coaching.
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A woman reviews a document on her monitor
Learn how this leading business technology solutions provider uses RingCX, AI QM, and Video to centralize communications, enabling agents to handle 20% more calls daily.
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Catholic Education Diocese of Cairns
Catholic Education Diocese of Cairns
CEDC deploys RingCentral UCaaS to its central office and 28 schools.
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RTL Trades
RTL Trades driving further business enhancement and growth with RingCentral.
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Parkerville Children and Youth Care
Parkerville deploys RingCentral UCaaS to future-proof communications.
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Scenic Sotheby’s International Realty
This top luxury real estate company uses RingEX and Workflow Builder to improve workflows, deliver excellent experiences, and increase lead generation by 100%.
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The aerial image of the San Diego Symphony performance center
The San Diego Symphony transformed patron support with RingEX and RingCX, achieving a 95% reduction in hold times and an 8x cost savings by moving box office operations in-house with advanced analytics.
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Two people reviewing something on a tablet device
Ontario-based Brookstone Windows & Doors transformed their contact center into a growth engine. By deploying RingEX and AI Conversation Expert (ACE) to analyze 100% of calls, they reduced handle times and successfully scaled to 11 markets.
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Learn how Symmetry transforms business model and operations with RingCentral RingEX.
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Mental health professional speaking to mom and daughter
This Colorado-based clinic leveraged RingCentral's AI Receptionist to significantly reduce missed calls and increase new patient intakes by 60%.
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Two male employees in discussion
Endeavor Capital integrated RingEX and AI Conversation Expert (ACE)to revolutionize their mortgage operations, achieving 40% sales growth and saving each agent 50 hours of manual work per month.
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People searching for the escape way
The Escape Game utilized RingCX and the RingCentral App Gallery to answer 30,000 monthly calls more efficiently, resulting in a 50% reduction in costs and a 7% increase in bookings.
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Detroit Pistons basketball players on a court
The Detroit Pistons modernized their front office and fan experience RingCentral AI Receptionist, speeding answer times from minutes to seconds and resolving 50% of calls with no agent intervention.
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Three medical professionals walking in a hospital
VGM Group scales post-acute healthcare support using RingCentral AI Receptionist and Advanced SMS. By automating routine routing and outreach, they captured 45% of previously abandoned calls.
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A woman is using her laptop while on a RingCentral video call
Integral Recruiting Services leveraged AI Receptionist (AIR) and AI Virtual Assistant (AVA) to automate 93% of calls and slash candidate letter writing time by 67%, saving the team 12 hours monthly.
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Aurora Construction Materials
Learn how Aurora Construction Materials implemented an integrated RingCentral UCaaS and CCaaS solution, improving customer engagement, streamlining processes and providing a platform for future innovation.
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Redwood Funerals
Redwood Funerals deployed a single RingCentral UCaaS platform to meet the differentiated operational and customer service requirements of four separate businesses.
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Private University logo
This leading private religious university leverages RingEX and RingCX to modernize communication for 35,000 students. By migrating to the cloud, they slashed contact center costs by 52% per seat while enabling 24/7 campus safety.
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Company employees in discussion
Learn how GURU Media Hub uses RingCentral Events to host the world’s largest virtual events for marketers.
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Queensland Childcare Services
Learn how this early childhood education institution with 24 centres in southeast Queensland saved 50-60% on telco costs with RingCentral.
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Two workers are smiling and talking to each other
REMCO transitioned to RingCX to modernize their high-volume service dispatch and intake. By leveraging AI Quality Management, they achieved 100% interaction oversight, ensuring every HVAC and plumbing request is handled with elite precision.
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Medical professional looks into the distance while holding a tablet device
Los Angeles-based healthcare practice The Doctor unified its global team using RingEX, RingCX, and AI Quality Management, reducing operational expenses by 67% and virtually eliminating abandoned calls.
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An cybersecurity employee sits at a desk working on his laptop
Learn how the leading cybersecurity firm used RingCentral Events to cost-effectively produce quality thought-leadership virtual events that educate the company’s key industries.
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A woman sitting at a desk while attending a virtual event hosted on RingCentral
The global provider of virtual events for the business analyst community uses RingCentral Events to deliver world-class learning to professional BAs worldwide.
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A woman is taking notes while on a mobile call
emoa Mutuelle modernized its health insurance services by implementing RingEX and RingCX. This shift to a world-class contact center slashed call abandonment rates to 5% while streamlining performance analysis through automated reporting.
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Young female doctor examines a patient's chart on her laptop
The nationwide chain of urgent-care and primary-care facilities uses RingEX to save money, streamline communication workflows, and deliver a better patient experience.
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Two medical providers assess patient chart on a tablet
Hertfordshire Community NHS Trust (HCT) deployed RingCX in just six weeks to maintain vital care coordination. By leveraging real-time analytics and softphone flexibility, they reduced peak call wait times by 30%.
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A male medical professional sitting at a desk attends a virtual event
The leading provider of medical-practice software uses RingCentral Events to create engaging online events and deliver more value to customers.
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A customer service agent at a call center speaking on a headset
Global consultancy AllThingsCX migrated client telephony to RingCX to consolidate disjointed workflows. By deploying AI Quality Management, they achieved a 25% handle time reduction and 50% cost savings.
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A semi-truck travels down a road in sunset light
Truck Site unified RingEX and Salesforce to eliminate manual friction. Using AI Assistant and AI Conversation Expert, they drove a 3x productivity boost and modernized their global heavy equipment operations with mobile-first workflows.
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A management consultant is speaking at an event for administrators
KKSCOTT Business Management
Association management firm uses RingCentral Events to create engaging virtual and hybrid experiences for the American Kinesiology Association and North American Society for Sport History, expanding reach and improving member satisfaction.
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Two support agents wearing headsets speaking to customers
SPM Services deployed RingCX in just three weeks to stabilize their Mauritius operations, successfully managing a 120% increase in call volume with zero dropped calls.
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RingCentral support team members engaged in calls with customers
RingCentral’s Global Advanced Support team transitioned to RingCX to unify international operations. By leveraging AI Quality Management, they now audit 100% of enterprise calls and save managers 30% of their weekly time.
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Two young kids smile as they look at a laptop screen
The world’s top provider of free coding resources uses RingCentral Events to connect with and educate thousands of young people all over the world.
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Dermatologist in a white coat examines the skin of a young curly-haired patient
Easton Dermatology
Easton Dermatology Associates implemented RingCX and RingEX to resolve challenges with their phone lines. By adopting these cloud solutions, they now answer 97% of 7,000 monthly calls within 2 minutes.
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Two telecom business employees speak while seated at a desk
Global IT leader Mastech Digital deployed RingEX to unify international offices and navigate complex Indian telecom regulations. The transition secured a 50% reduction in regional telecom expenses and eliminated 30% of dropped calls.
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A woman wearing fatigues types on her laptop
REE Medical transformed its compliance department using AI Conversation Expert (ACE) to scale monthly call audits from 400 to 120,000 ensuring every veteran receives accurate medical evidence.
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A video camera is actively recording a live event
Leading UK event organizer leverages RingCentral to deliver seamless events, enhancing engagement, improving client satisfaction, and expanding their reach around the globe.
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Neon One
This leading software provider to the nonprofit community uses RingCentral Events to create virtual events that draw thousands of attendees, generate quality leads, and grow its business.
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Meals On Wheels South Australia
Discover how Meals on Wheels SA streamlined communication across 84 branches, reduced telecom costs by over 30%, and enhanced service delivery with RingCentral's cloud-based solution.
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WomenTech Network
This global community uses RingCentral Events to host world-class online conferences and other events to help women build meaningful careers in technology.
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A woman in a yellow sweater sits at a desk with a laptop and headphones
Optimizely
The world’s leading digital experience platform provider uses RingCentral Events to host larger online events than ever, increase attendance and engagement, and boost lead flow.
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Three business professionals seated at a table, collaborating over a laptop during a meeting.
The Husband & Wife Law Team adopted RingCX and AI Quality Management to modernize their intake process. By automating call scoring and omnichannel routing, they improved answer speeds by 66% and cut manager review time by two-thirds.
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Legal Cheek
UK’s leading website for law students uses RingCentral Events to attract more students to its virtual events as well as sign up more law-firm partners.
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ProTech Services Group
This leading Managed Service Provider uses the RingCentral integration for Microsoft Teams to keep its employees connected to each other and clients even while in the field.
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Delaware County
The county government uses RingEX to more quickly direct callers to the right personnel, and they’re using the mobile app’s Push to Talk to keep teams connected and safe in the field.
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A woman and a man shake hands inside a car dealership, signifying a successful negotiation or agreement.
AUTOPAY struggled with a legacy PBX that made scaling difficult and costly. By migrating to RingCX and RingEX, they achieved a <3% call abandon rate and are saving $500,000 annually in telephony costs.
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Christian Education Ministries
The RingCentral platform is not just delivering significant cost savings; it is also increasing the flexibility and efficiency of both its teaching and administrative staff.
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Lovisa
An unreliable and insecure global telephony system was a significant business risk to fast- growing global retailer Lovisa until it was replaced with RingCentral.
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Girls’ Day School Trust
The UK’s leading family of girls’ schools uses RingEX to keep mobile employees connected anywhere and help the schools and office sites more easily manage their own phone systems.
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Flex Technology Group
Flex Technology Group Saves Up to 20% of Agents’ Time and $600,000 a Year with RingEX and RingCentral Contact Center
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Staughton Group
Discover how Staughton Group upgraded to RingCentral's cloud-based communications solution, enhancing reliability, flexibility, and operational insights.
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Two women in a pharmacy examining a tablet together, discussing its features and benefits.
Tarrytown Expocare Pharmacy, the nation’s largest IDD-focused pharmacy, implemented RingCentral ACE to automate the analysis of 1,500 daily customer calls, reclaiming 20 hours of leadership time each week while reaching 100% visibility into patient needs.
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Two women in hard hats and safety vests discuss with an engineer besides cargo containers at a construction site.
Logistics leader Worldwide Express integrated RingCX and RingEX to unify 1,400 employees, empowering their contact center to exceed service-level goals by 10% through real-time data visibility.
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Costa Coffee
How UK’s favorite coffee brand improved its customer service with RingCentral Contact Center
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Hostelling Scotland
Find out how the charity reduced its IT maintenance burden, improved its resilience and more, by switching to RingCentral.
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Doral Health & Wellness
The multi-location healthcare organization uses RingCentral MVP and RingCentral Contact Center to improve the patient experience, improve efficiencies, and glean business intelligence.
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A veterinary nurse is petting a brown and black shepherd dog
This leading nationwide network of animal hospitals uses RingCentral to help improve the caller experience and quickly integrate new practices into the MVP family.
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AgCountry
AgCountry uses RingCentral to save their staff time and significantly improve communication with customers.
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Two event hosts smile as they speak during a RingCentral webinar
The provider of all-in-one business management software uses RingCentral Events to create, promote, host, and glean insights from its webinars more efficiently than ever.
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Legal Aid ACT
Moving from an outdated, on-premise telephony environment to RingCentral’s cloud-based unified communications solution has freed up Legal Aid ACT’s staff to work from anywhere and established a platform for future innovation.
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PMU
Thanks to RingCentral, the organizer of horse racing, sports and poker betting is building customer loyalty across all digital channels.
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Three business professionals seated at a table, collaborating over a laptop during a meeting.
Eclipse Insurance utilized RingEX and AI Conversation Expert (ACE) to bridge the gap between multiple locations and capture high-value client feedback. By gaining visibility into every interaction, they secured their reputation as a premier independent agency.
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Peake Real Estate
Replacing a complex, outdated and costly set of services with RingCentral’s cloud-based telephony platform has simplified and streamlined communications for leading real estate and property management agency Peake Real Estate.
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Blooms The Chemist
The experience of rapidly enabling its support team to operate effectively from home during COVID lockdowns by switching to RingCentral’s platform was the catalyst for Blooms The Chemist to offer RingCentral as the preferred UCaaS platform to its network of pharmacies across Australia.
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Bytes
From partner to customer – why Bytes has gone all-in on RingCentral
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Mosman Prep
Making a like-for-like replacement of its legacy hardware PABX system with RingCentral’s cloud telephony solution, 120-year-old Mosman Prep is now enjoying significant monthly savings, with scope for future enhancements to the platform.
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The Minto Group
The Minto Group Improves Operations and Client Service with RingCentral, While Lowering Telecom Costs Substantially
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Avita Care Solutions
Why Avita Care Solutions Entrusts its Vital Mission to RingCentral
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J&B Medical
The leading medical supplier uses RingEX and RingCentral Contact Center to add workflow efficiencies, improve the caller experience, and deliver patient care more quickly.
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US Renal Care
RingCentral Helps U.S. Renal Care Save Time and Money – and Improve Patients’ Lives
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VetsinTech
Meet VetsinTech, a nonprofit that used RingCentral Events to reach three times as many veterans with the goal of helping them start new careers in tech.
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A business professional with a laptop is speaking while on a RingCentral call
This global automotive engineering pioneer leverages RingCentral Events to host virtual events for thousands across the globe.
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Latinas in Tech
Meet Latinas in Tech, a nonprofit that used RingCentral Events to triple attendance at its annual summit.
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JDI
Meet JDI, a Belgian digital agency that used RingCentral Events to grow their clients' communities during lockdown.
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Iowa 80 Group
Iowa 80 Group Uses RingCentral to Improve its Customer Experience and Save Thousands Every Month
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Aghapy Medical logo
Aghapy Medical
Limited by a legacy PABX and paper-based fax system, Aghapy Medical Center switched to RingCentral’s cloud-based telephony and online fax platform that is delighting its staff and patients.
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Jacksonville Jaguars
The Jacksonville Jaguars Build a Championship-Level Customer Experience with RingCentral Contact Center
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The Brighter Super's Employees
Brighter Super
RingCentral’s cloud-based platform has completely transformed customer and employee experiences at one of Queensland’s leading super funds, and the platform has scaled and evolved to meet the customer service and operational needs of Australia’s first three-party superannuation merger.
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Charter Industries
The building-materials distributor uses RingCentral to improve customer service and give its managers more visibility than ever into the company’s communications.
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Houston Texans
Houston Texans
The top-10 fan-favorite NFL team uses RingCentral Contact Center to improve its sales and support operations, increase employee mobility, and consolidate communication services.
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IA Call Center
The concierge virtual answering service uses RingCentral Contact Center to provide highly customized call flows, decision trees, and scripts to its expert agents around the world.
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Saving Lives Society
Unlocking 50% more bookings: how Saving Lives Society transformed their customer service with RingCentral’s SMS automation.
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Public Sector Partnership Services Case Study | RingCentral
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Modern Litho
The nationwide printing company uses RingCentral to stay connected anywhere, streamline workflows, and improve the customer experience.
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vcpi
RingCentral Helps the Largest Senior-Living IT Provider Improve Service While Saving Thousands of Dollars a Year
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Guardant Health
Guardant Health Improves Key Client Service Metrics with RingCentral Contact Center
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A nurse smiles as she speaks to a patient on a RingCentral call
Sun River Health unified 50 locations using RingEX and RingCX to achieve a 95% first-call resolution rate for patients. By consolidating legacy systems, they saved $500,000 in one year while empowering a fully remote support team.
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A cybersecurity professional checks on equipment
Award-winning cybersecurity firm launches UK division with world-class cloud communications
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Journey Beyond logo
Journey Beyond
Leading Australian experiential tourism company on a ‘journey’ with RingCentral to deliver unrivalled customer experiences
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Surry County
This rural county administration leverages RingEX (Message, Video, Phone) for reliable, mobile unified communications at home or in the office
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Vredevoogd
Western Michigan’s top HVAC service provider uses RingEX (Message, Video, Phone) to increase staff mobility, improve communication reliability, and lower telecom costs
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Good2Go Auto Insurance
This Insurer Cut Costs by $100,000 — While Improving its Customer Experience — with RingCentral Contact Center
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MMC
RingCentral helps MMC consolidate communications, support remote staff, and save 20% on telecom costs
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Van Ausdall & Farrar
Van Ausdall & Farrar leverages RingEX (Message, Video, Phone) to consolidate apps, keep its remote workforce fully connected, and streamline staff workflows.
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Advanced Dermatology & Cosmetic Surgery
America’s premier dermatology practice uses RingCentral to improve its call-answer rate significantly
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Dispute Nation
Leading Consumer Advocate Dispute Nation Is Changing Thousands of Lives, with Help from RingCentral
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Corrigan Moving Systems
Switching to RingCentral Saves Corrigan Moving Systems More than $12,000 a Month
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ABP UK
RingCentral provides the award-winning food company phone-system reliability, significant cost savings, and companywide business intelligence
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Envision Radiology
The fast-growing company also leverages RingCentral’s remote-work capabilities to expand into new markets
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Golden State Warriors team are on the court for a basketball game
The NBA’sGolden State Warriors use RingCentral to keep their champion workforce connected — and winning.
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IrisVision
IrisVision creates a world-class customer experience—and boosts sales 12%—with RingCentral
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Jacoby & Meyers
Using RingCentral helps Jacoby & Meyers keep its largely remote staff connected to each other and accessible to clients
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Path Vacations
This award-winning New England Hospitality group boostssales and cuts costs with RingCentral
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Four customer support employees working in an open office space
The Office Gurus
The Office Gurus leveraged RingCX and its advanced AI suite—including AVA Agent Assist and AI Quality Management—to handle 27% more calls and boost CSAT by up to 25%.
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Barx Parx
Barx Parx is adding bookings, increasing revenue, and delighting clients (and their humans) with RingCentral texting.
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Home in Place
Leading community housing provider renovates for future growth and customer service innovation with UCaaS and CCaaS upgrade.
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A restaurant server is placing a wine glass on a table
Brinker, a Fortune 1000 company, is also leveraging RingCentral’s unified communications to improve internal communications and save money.
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Ryder semi-truck traveling on a highway
Ryder System also called upon RingCentral to improve its customer experience.
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Pepper Money
Pepper Money is a leading provider of second charge mortgages for homeowners in England, Wales, and Scotland. Pepper Money’s innovative approach to the market has seen it advance funds totalling over £380m since launching, growing rapidly to 26% market share.
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Carroll Media
Global AdTech firm Carroll Media keeps its four-continent team connected with RingCentral.
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North Hills Community Outreach
RingCentral’s SMS Texting Helps This Nonprofit Improve the Lives of At-Risk Families
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Habitat for Humanity of Anderson County
Habitat for Humanity of Anderson County Uses RingCentral Texting to Help More People
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City of Kalgoorlie-Boulder
Western Australian local government area mines the benefits in adoption of UCaaS and CCaaS
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Northern Tool & Equipment
The national equipment retailer leverages RingCentral’s user-friendly cloud telephony platform to provide outstanding customer service at its stores across the country.
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Eight Eleven Group
Eight Eleven Group leverages RingCentral to give its nationwide staff mobility, more ways to stay connected to consultants and clients, and a digital home for team collaboration
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Katz Media Group
Katz Media Group leverages RingEX’s mobility and integrations with Dropbox, WebHooks, Freshservice, and other apps to improve the company’s operations
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The Sun Valley Group
Sun Valley Floral Farms uses the full suite of RingCentral’s unified cloud solution—message, video, and phone—to keep its remote and hybrid workforce collaborating seamlessly
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EnerSys
Building a world-class customer experience with RingCentral
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Altura Credit Union
The leading Southern California credit union also leverages RingCentral’s unified phone, messaging, and video platform to improve team communication and collaboration.
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Corteva Agriscience
The global agricultural company leverages RingCentral’s softphone and mobile capabilities to give its employees more flexibility than ever
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phoenixNAP
The global IT consulting firm is also leveraging RingCentral Contact Center to improve its customer experience
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Sales associate helps a customer locate a product
Lush Cosmetics leverages RingCentral to streamline its Customer Care operations, improve the caller experience, and even enable automated product refunds by phone.
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Syngenius
Managed IT provider Syngenius uses RingCentral to improve its clients’ operations and reduce their tech costs.
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C&S Wholesale Grocers
RingCentral mobile capabilities help teams communicate and collaborate on the go via video chat, conference call, or messaging.
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Bennett International
The Bennett Family of Companies leverages RingCentral’s unified phone, messaging, video platform, and RingCentral Contact Center to improve team collaboration and productivity.
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Evolution Research Group
Leader in clinical trials consolidates disparate phone systems and moves to the cloud with RingEX
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Thomas Foods International
RingCentral bringing multiple sites together for rapidly growing international food supplier
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Ray White
Australasia’s largest real estate group reduces risk and ushers in new capabilities in move to UCaaS and CCaaS
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Community First Credit Union
Credit union enhances “people helping people” model with customer-focused communications capabilities
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Accredited Power
A powerful new unified communications platform brings about radical change
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Swanson Health
Swanson Health is leveraging Contact Center’s Workforce Management, Recording, and Quality Management to improve agent engagement, efficiency, and performance
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Local Government Corporation
Tennessee’s largest Local-Government Technology partner is saving thousands per month with RingCentral
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Gonzaba Medical
With RingCentral, San Antonio’s #1-rated medical practice finds numerous ways to improve its patient experience
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Veritas Logistics
This national third-party logistics firm uses RingCentral’s mobile business calling and texting to deliver outstanding client service
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Sinclair Systems International
Sinclair also leverages RingCentral’s softphone and mobile apps to improve its customer service and adopt hybrid working.
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redT Homes
With RingCentral, eco-friendly real estate firm redT Homes consolidated its tech stack and significantly improved operation.
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Sitel Group
How RingCentral and Sitel Group® helped UK government agencies rapidly expand customer support amid the pandemic
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FE fundinfo
And how FE fundinfo is leveraging RingCentral for Teams to improve many of its operations
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Edgewood Partners
Why the founders of Edgewood Partners say selecting RingCentral for their business communications wasn’t even a close call.
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Teskey’s
The Texas-based Western tack and apparel retailer reduces call hold times with mobile app-based messaging, video, and phone
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CHG Healthcare
CHG Healthcare is leveraging RingCentral’s integrations and API platform to improve operations and increase staff mobility.
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Interparfums Inc
Thanks to RingCentral, Inter Parfums’ international staff is enjoying more mobility and flexibility than ever.
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Woman detangling hair with a Conair hair brush
Personal-Care-Products leader Conair LLC improves its global customer service with RingCentral Contact Center
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Female doctor reaching out to examine a young woman
Susan G. Komen uses RingEX and RingCentral Contact Center to keep its staff connected to each other, to donors, and to the women the organization is dedicated to serving
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MedPro Staffing
MedPro Healthcare Staffing’s recruiting staff can now make more calls to healthcare professionals and partners than ever
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BrightSpring Health Services
The US’s top provider of complex healthcare services found a phone solution that simplified their operations.
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Palmetto Infusion Services
RingCentral Video and Contact Center help Palmetto Infusion Services cure its communication ailments
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University Radiology
With the RingCentral-RingClone integration, University Radiology can receive and access its more than 2,000 daily inbound faxes digitally, from anywhere.
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Advantage Plumbing
This top-rated Oklahoma service business uses RingCentral to become more responsive to customers, even after-hours, and save money on long-distance interoffice calls.
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National Pharmacies
A 65-store communications transformation for National Pharmacies
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A university student takes notes while attending a virtual class
How Texas Christian University used RingCentral to keep its staff productive and its students learning through the lockdowns.
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Mortgage Choice
Unified communications application integration offering unlimited potential for Mortgage Choice
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Puget Sound Educational Service District
RingEX helped this educational agency continue serving half a million students through COVID
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K&L Wines
RingCentral helps K&L Wine Merchants succeed as a remote company and improve its customer experience
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Liberty Behavioral Management
Liberty Behavioral Management Group Transitions to Telehealth with HITRUST CSF Certified RingCentral
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Ascend Charter Schools
The 15-school charter organization used RingCentral Video for remote instruction, staff meetings virtual celebrations, and even Science Fairs
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Senderra RX
Senderra RX integrates several RingCentral APIs into its care management system to better serve partners and patients
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ENT and Allergy
Using RingCentral Contact Center, Video, and Team Messaging, ENT and Allergy Associates, LLP is finding ingenious ways to improve teamwork and the patient experience.
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Casey Cardinia Libraries
Casey Cardinia Libraries creating endless possibilities with inspiring spaces
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Salud
SALUD used RingCentral to transition its international team to remote work, keep operations moving forward, and even deliver virtual health sessions to customers.
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Phillips Exeter Academy
How Phillips Exeter Academy used RingCentral to stay productive and connected through the lockdowns and beyond
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InWhatLanguage
For This Industry-Leading Language-Service Provider, RingCentral Video Translates into Business Succes
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Credit Human Federal Credit Union
Credit Human Federal Credit Union is leveraging the full suite of RingCentral products to improve operations and member service
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Logical Position
With RingEX including RingCentral video, this award-winning digital marketing firm improves sales operations, training, and customer service
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Envera Systems
Envera Systems leverages RingEX, Contact Center, and RingCentral Video to improve operations and deliver better service.
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Trojan Battery
Trojan Battery Company, LLC needed a more reliable call center platform but found a unified communications solution that improved operations across the company
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Pharmacy2U
Pharmacy2U uses RingCentral Contact Centre to efficiently handle its ever-growing customer base, while saving money in the process
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Higginbotham
How One of the Country’s Largest Insurance Brokers Is Cutting its Telecom Costs in Half with RingCentral
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Conifer Holdings
How RingCentral keeps the company accessible to customers—and feeling like a team—even in lockdown
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ClearCaptions
See why RingCentral’s Contact Center was the solution that truly resonated
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PDI Software
The global software leader also uses RingCentral’s solutions to improve a wide range of business operations
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East Texas Council of Governments
And because RingCentral works anywhere, they were able to continue serving people in need during the lockdowns.
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Côte
RingCentral is also helping one of the UK’s largest restaurant chains improve efficiency and grow sales revenue.
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Howard Kennedy
Howard Kennedy uses RingCentral Cloud PBX for Microsoft Teams to add resiliency to the firm’s communications.
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Salary.com
RingCentral enables Salary.com’s employees to stay connected from anywhere.
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Mendota Insurance
With RingCentral Engage Digital, Mendota Insurance Is Improving its Customer Service and Gaining Valuable Business Intelligence
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California Skin Institute
Why the Staff of California Skin Institute Has Glowing Reviews for RingCentral
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5plus architects
UK Architectural Firm Uses RingCentral to Stay Collaborative and Connected—Even More so During COVID-19 Isolation
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The Big Issue
How the UK’s Leading Social Enterprise Continued its Vital Mission During the Lockdown
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Orlando Magic
How this NBA team uses RingCentral Contact Center to deliver champion-level service.
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Norauto
Norauto augmente son taux d'appel et améliore l'expérience de ses clients et collaborateurs avec les solutions combinées de RingCentral et RSI.
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Gempler's
RingCentral Contact Center is helping drive improved customer satisfaction by improving efficiency, quicker response time, and less dropped calls.
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Littlefish
It took just one week to move all 200+ agents to remote work—while maintaining Littlefish’s “world-class” customer service levels.
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A smiling volunteer packs a box of water bottles
World Vision shifts to RingCentral's cloud solutions to keep costs down, keep communication lines more open, and help more people in need.
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Houston County Board
This award-winning school board used RingCentral to create a highly efficient call center for distance learners.
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San Antonio Zoo
San Antonio Zoo empowers mobile staff with UCaaS solutions.
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Detroit Lions
RingCentral Contact Center helps the storied NFL team improve customer support for fans.
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Marlowe Theater
How The Marlowe Theatre uses RingCentral Contact Centre to provide outstanding customer service.
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New England Biolabs
New England Biolabs uses RingCentral Live Reports to create an outstanding customer experience.
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Peninsula
This HR support company is improving workflows, delivering better service, and uncovering new selling opportunities with RingCentral.
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Stumptown Coffee Roasters
RingEX® and RingCentral Contact Center™ plug into Stumptown Coffee Roasters’ cloud transformation strategy.
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RE/MAX Nexus
RE/MAX Nexus innovates with team messaging and collaboration.
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Foundation Building Materials
This top building-materials distributor improved its operations with RingCentral—while cutting its telecom costs more than 15%.
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Cayuse Technologies
This fast-growing government service provider outgrew its contact center solution… and found RingCentral.
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A student is using his laptop seated in a college classroom
RingCentral's support for mobility allows faculty members to travel around the world with the app on their chosen device.
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Organic By Nature
Organic By Nature saves nearly $40,000 in first year with RingCentral.
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A teacher guides students as they work on homework together
Lindamood-Bell seamlessly integrates RingCentral for Google at 100 locations.
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Naked Wines
To provide better service, NakedWines.com takes full advantage of the RingCentral platform, including custom click-to-call integration with the API and real-time monitoring of call queues using the new RingCentral Live Reports.
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A home buyer speaks to a real estate agent as they look at a home
Open Mortgage turns to RingCentral to create a better mortgage experience.
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Two young professional women are in a discussion
Motion Recruitment Partners selects RingCentral to drive continuing business success.
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MSX International
MSXI Taps RingCentral for a Complete Global Communications Solution
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John Varvatos
John Varvatos, an American contemporary menswear brand, improves existing IT infrastructure with the help of Global RingEX.
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Cresa
RingCentral supporting Cresa’s need for mobility.
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Corporate Payroll Services
RingCentral Glip empowering the company to collaborate in real time.
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Cole, Scott & Kissane
The firm is now enjoying an outage-free phone solution.
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Surety Bonds
RingCentral Glip allows Surety Bonds to communicate faster.
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Geotab
80% employee satisfaction since RingCentral roll out.
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ICON Eyecare
RingEX helps fast-growing eye surgery business improve patient care.
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A smiling bank employee speaks to a customer
RingCentral provides a wide range of services in a single platform
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Valda Energy
Customer first energy supplier quickly adapts to Covid pandemic thanks to cloud-based communications.
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Glass Doctor
RingEX™ allowed Glass Doctor to hold conference calls and video chats with their staff wherever they are.
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Pennsylvania Highlands Community College
RingCentral was the work from anywhere cloud solution Pennsylvania Highlands needed.
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Union Home Mortgage
The national provider of home mortgages has consolidated communication platforms, improved responsiveness to customers, and brought its 1,200 Partners closer with RingCentral.
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Citation Professional Services
A Forward-Thinking Switch to Cloud Communications Made All the Difference for Citation Professional Solutions During COVID-19
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Tai Ceredigion
When Their Most Vulnerable Tenants Needed Them During the Pandemic, This Welsh Housing Association Was There — Thanks in Part to RingCentral
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Rothman Orthopaedic Institute
The top orthopaedic practice uses RingCentral to streamline workflows by consolidating communications – phone, messaging, video, and fax – onto a single cloud platform.
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Ross Education
Ross Education teaches RingCentral integration to CRM vendor.
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Level 10
Level 10 finds reliability and ease of communications with RingCentral.
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ThetaLake
Regtech startup ThetaLake uses unified communications to unleash innovation, everywhere.
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IPS Packaging & Automation
This top provider of packaging supplies uses RingCentral unified communications to respond more promptly to customers and improve operations through video calls and online faxing.
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Fidelity Resales
This top timeshare broker uses RingCentral’s texting to boost customer responses, video conferencing to improve training and teamwork, and the mobile app to stay connected.
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Socket Mobile
With RingCentral, this top maker of wireless barcode scanners improved its employees’ workflows
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The Faststream Recruitment Group
Even During the Lockdowns, Faststream Recruitment Found RingCentral Got the Job Done
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Wagner Realty
58% cost savings since switching to RingCentral.
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An outdoor shot of the Waitrose & Partners storefront
RingCentral's cloud-based SaaS solution deployed on multifunctional devices used in-store delivers a great customer experience.
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Columbia Southern University
The award-winning online college uses RingCentral to manage its high volume of student calls, centralize communication channels on one platform, and keep its staff connected anywhere
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Neighborcare Health
Continued care even during the pandemic.
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Vyaire
RingCentral enabled Vyaire to offer video-based training to healthcare providers on how to use their life saving respiratory products.
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Ooredoo
With Engage Digital, Ooredoo successfully adopted a variety of channels enhancing customer service.
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Finkelstein and Partners
RingCentral Video enabled “in-person” meetings between clients and attorneys to personally witness document signings.
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Vituity
Reduced risk of readmission by over 42%.
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Northbrook Public Library
RingCentral's cloud-based system enables Northbrook to deploy communication systems to help make WFH possible during the COVID-19 pandemic.
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Association of California Water Agencies
How the Country’s Largest Nonprofit Water Coalition Kept Communication Flowing During the Lockdown
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Institute of Marine Engineering
For This Maritime Organisation’s Staff, the Transition to Working from Home Was Smooth Sailing
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Orange
RingCentral optimized message handling for Orange group.
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Fairtrade Foundation
Fairtrade Kept Advocating for Farms and Workers in the Developing World, Even as the Rest of the World Went into Lockdown
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A young woman is using a screen printer to make a custom shirt
24 Hour Tees uses RingCentral APIs to send relevant, customized, automated messages to the right people at the right time.
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Western Reserve Academy
RingCentral provided a flexible communication tool in an all-in-one platform.
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Mexican American Opportunity Foundation
Reduced telephony and digital communications costs by 30-50%.
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Carlton Senior Living
With RingCentral, Carlton Senior Living can make real-time triage decisions.
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The Retirement Advantage
How a National Retirement Plan Administrator Uses RingCentral to Streamline Communication for Clients and Employees Alike
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RingCentral Support
RingCentral’s global support team used digital customer services to speed up response time.
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ZRG Partners
ZRG found the right communications platform with RingCentral.
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MacIntyre Hudson
RingCentral standardized MacIntyre Hudson’s system for video calls.
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Two women collaborating on a computer in a bright office
RingCentral unites the entire company across all offices, globally, and helps everyone communicate and connect more effectively.
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A woman wearing glasses is focused on a document displayed on her laptop screen.
RSI
RSI Enterprises utilizes RingCX to eliminate per-minute dialer fees, saving $80,000 annually while doubling manager visibility into agent performance through real-time analytics.
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SCM Insurance
SCM Insurance Services uses RingEX, including RingCentral Video, to better serve customers, stay connected as a team, and lower its telephony bill
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Two workers wearing hard hats engaged in a discussion while looking at a laptop
RingCentral gave Structural Technologies the all-in-one platform for team messaging, voice, video, meetings and conferencing.
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Junk Chunkers
RingCentral Helps This Small Business Boost Revenue 230%
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April
April améliore sa relation client à l'international et optimise son ROI en centralisant ses communications sur RingCentral.
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QBANK video
Implementation of RingCentral enhancing Australian mutual bank’s mission to deliver exceptional personal service and financial wellbeing for members
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Q1 Medical
RingCentral’s integrated cloud-based platform has ‘healed’ telephony at Q1 Medical’s network of suburban clinics, giving administrators full visibility of calls, and delivering a reliable and stable service with future potential to grow with the business. Integration with its AutoMed Systems patient management platform is delivering operational efficiencies and an enhanced experience for Q1 Medical employees and patients.
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Paywise
After a poor initial experience in migrating its telephony and contact centre to the cloud, a switch to RingCentral’s integrated UCaaS and CCaaS solutions has delighted Paywise staff and customers. This leading Australian salary packaging provider now has a stable, fully featured and high-performance communications environment, and the platform it needs for future business growth and customer service innovation.
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Euralis
Euralis modernise ses communications et optimise l’expérience client/adhérent avec la solution unifiée de RingCentral
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Intescia
Avec RingEX, Intescia poursuit sa croissance et bénéficie d’un système téléphonique intégré dans ses outils de travail
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Idex
Idex appuie sa croissance sur la flexibilité, la fiabilité et les analyses poussées du système de téléphonie RingEX
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Altronics
RingCentral’s highly available cloud-based voice platform is ensuring Altronics continues to deliver a high level of service and support for its customers across Australia and globally. Altronics was able to reduce the time to deploy and minimise user impact thanks to a seamless migration path from Mitel to RingCentral.
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Haysmacintyre
From increased mobility to streamlined call routing to easy international dialing, Haysmacintyre is finding many ways to improve operations with RingCentral for Teams
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An eye doctor and patient review information on a tablet
EVP Eyecare consolidated fragmented ophthalmology practices into a single, high-performing contact center. By deploying RingCX, they empowered 60% of their staff with new callback capabilities and prepared for an AI-driven future with Quality Management.
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