Customer stories

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National Pharmacies logo
This is probably the first time deploying a new IT product that we have had stores contacting us to ask if they can be put up the priority list to be changed over to RingCentral.
Joe Polisena, Chief Technology Officer at National Pharmacies
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Journey Beyond logo
Now we have a single RingCentral UC platform across the business, which has been fantastic for us to support centrally. It's simple, but it’s a complex enough solution to contain all of the functionality we need.
Madhumita Mazumdar, General Manager Information & Communications Technology
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$60,000
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1,200
can work from anywhere

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KKSCOTT Business Management
Association management firm uses RingCentral Events to create engaging virtual and hybrid experiences for the American Kinesiology Association and North American Society for Sport History, expanding reach and improving member satisfaction.
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SPM Services
The provider of outsourced contact-centre services uses RingCX to monitor agent performance in real-time, allow clients to access their own reports, and improve its client service.
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Scratch Foundation
The world’s top provider of free coding resources uses RingCentral Events to connect with and educate thousands of young people all over the world.
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Easton Dermatology
The award-winning cosmetic and medical skincare practices uses RingCX to schedule more patient appointments, improve the caller experience, and grow its business.
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Mastech Digital
The worldwide IT service provider uses Global RingEX to streamline workflows, save money, and achieve regulatory compliance in each of its international locations.
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Advisor Communications
Small event management agency leverages RingCentral Events to deliver high-quality virtual and hybrid experiences for clients across industries.
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Meals On Wheels South Australia
Discover how Meals on Wheels SA streamlined communication across 84 branches, reduced telecom costs by over 30%, and enhanced service delivery with RingCentral's cloud-based solution.
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The Husband Wife Law Team
The award-winning personal injury firm uses RingEX to improve staff workflows and RingCX to create a more efficient intake experience for its team members and clients.
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ProTech Services Group
This leading Managed Service Provider uses the RingCentral integration for Microsoft Teams to keep its employees connected to each other and clients even while in the field.
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Delaware County
The county government uses RingEX to more quickly direct callers to the right personnel, and they’re using the mobile app’s Push to Talk to keep teams connected and safe in the field.
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Autopay
The highly rated auto-loan specialist uses both the RingEX unified communications and RingCX contact centre solutions to improve efficiencies and the customer experience.
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Christian Education Ministries
The RingCentral platform is not just delivering significant cost savings; it is also increasing the flexibility and efficiency of both its teaching and administrative staff.
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Lovisa
An unreliable and insecure global telephony system was a significant business risk to fast- growing global retailer Lovisa until it was replaced with RingCentral.
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Girls’ Day School Trust
The UK’s leading family of girls’ schools uses RingEX to keep mobile employees connected anywhere and help the schools and office sites more easily manage their own phone systems.
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Flex Technology Group
Flex Technology Group Saves Up to 20% of Agents’ Time and $600,000 a Year with RingEX and RingCentral Contact Center
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Staughton Group
Discover how Staughton Group upgraded to RingCentral's cloud-based communications solution, enhancing reliability, flexibility, and operational insights.
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MedCare
The leading home/durable medical equipment provider uses AI-powered RingSense for Sales and RingCentral Contact Center to dramatically improve the patient experience.
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Legal Aid ACT
Moving from an outdated, on-premise telephony environment to RingCentral’s cloud-based unified communications solution has freed up Legal Aid ACT’s staff to work from anywhere and established a platform for future innovation.
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Peake Real Estate
Replacing a complex, outdated and costly set of services with RingCentral’s cloud-based telephony platform has simplified and streamlined communications for leading real estate and property management agency Peake Real Estate.
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Blooms The Chemist
The experience of rapidly enabling its support team to operate effectively from home during COVID lockdowns by switching to RingCentral’s platform was the catalyst for Blooms The Chemist to offer RingCentral as the preferred UCaaS platform to its network of pharmacies across Australia.
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Paywise
Paywise is a leader in salary packaging solutions for public and private entities, helping more than 30,000 employees around Australia. To deliver remarkable customer services and streamline their customer services, they selected RingEX and Contact Centre solution to deliver scale and reliability for the business.
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Mosman Prep
Making a like-for-like replacement of its legacy hardware PABX system with RingCentral’s cloud telephony solution, 120-year-old Mosman Prep is now enjoying significant monthly savings, with scope for future enhancements to the platform.
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Task Retail
RingCentral’s Breadth of Functionality Supports Australian Software Company’s International Expansion
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Yellowfin
Global RingEX™ Allows One Office’s Success to Spread to Others Around the World
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Aghapy Medical
Limited by a legacy PABX and paper-based fax system, Aghapy Medical Centre switched to RingCentral’s cloud-based telephony and online fax platform that is delighting its staff and patients.
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Brighter Super
RingCentral’s cloud-based platform has completely transformed customer and employee experiences at one of Queensland’s leading super funds, and the platform has scaled and evolved to meet the customer service and operational needs of Australia’s first three-party superannuation merger.
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Altronics
RingCentral’s highly available cloud-based voice platform is ensuring Altronics continues to deliver a high level of service and support for its customers across Australia and globally. Altronics was able to reduce the time to deploy and minimise user impact thanks to a seamless migration path from Mitel to RingCentral.
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QBank
Implementation of RingCentral enhancing Australian mutual bank’s mission to deliver exceptional personal service and financial wellbeing for members.
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Q1 Medical
RingCentral’s integrated cloud-based platform has ‘healed’ telephony at Q1 Medical’s network of suburban clinics, giving administrators full visibility of calls, and delivering a reliable and stable service with future potential to grow with the business.
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Journey Beyond
Leading Australian experiential tourism company on a ‘journey’ with RingCentral to deliver unrivalled customer experiences
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Home in Place
Leading community housing provider renovates for future growth and customer service innovation with UCaaS and CCaaS upgrade.
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City of Kalgoorlie-Boulder
Western Australian local government area mines the benefits in adoption of UCaaS and CCaaS
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EnerSys
Building a world-class customer experience with RingCentral
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Thomas Foods International
RingCentral bringing multiple sites together for rapidly growing international food supplier
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Ray White
Australasia’s largest real estate group reduces risk and ushers in new capabilities in move to UCaaS and CCaaS
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Godfreys
Iconic ANZ retailer achieves greater flexibility and customer service with RingCentral
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Community First Credit Union
Credit union enhances “people helping people” model with customer-focused communications capabilities
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Accredited Power
A powerful new unified communications platform brings about radical change
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National Pharmacies
A 65-store communications transformation for National Pharmacies
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Mortgage Choice
Unified communications application integration offering unlimited potential for Mortgage Choice
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Casey Cardinia Libraries
Casey Cardinia Libraries creating endless possibilities with inspiring spaces
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Access EAP
AccessEAP continues to achieve its mental health mission by adapting to the ‘work from home’ world
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BridgeClimb
BridgeClimb Reaches the Cloud with RingCentral’s Cloud Communications and Contact Centre Solutions
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Canberra Imaging Group
Canberra Imaging Group adopts the latest in communications technology
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JH Market
Electrical Wholesaler JH Market’s Approach to CX is ‘Electrifying’
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MiHaven
Double Trouble Leads to a Communications Silver Lining for MiHaven
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Parramatta Eels
The Eels Flip the Script to Put Members First
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Pitcher Partners
Unified Communications ‘Second Nature’ for Pitcher Partners Adelaide
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Revolution Roofing
‘Viva la video’ for Revolution Roofing
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Silberstein & Associates
Award winning Australian based boutique law firm Silberstein & Associates find a new way of working
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Symmetry HR
Symmetry HR Brings Order to National Communications and Collaboration
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UTS Insearch
UTS Insearch pivots rapidly to an online world for teaching, learning and working
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TechnologyOne
TechnologyOne Dial up SaaS business
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